Monday 6th June 2016, 14.00 BST
35 Open UK Tickets this month.
NGI
121987
The NGI's very urgent reponse times for May weren't up to par - a dug into the reason why and updated the ticket. In progress (6/6) Update - solved once explanation given
119995 (7/3)
Uncertified NGS sites to clear up - Jeremy has been on it. In Progress (17/5)
SUSSEX
118289 (10/12/15)
Pilot ticket - Jeremy M thought he had got it, but Daniela's tests say otherwise (although the errors look like the CE playing up). In progress (26/5)
121797 (26/5)
Sno+ dirac jobs failing at Sussex - looks like the same problem as above. No word from the site - I'll poke Jeremy M offline. Assigned (26/5)
120735 (11/4)
Low availability ROD ticket. Hopefully Sussex will have a clear month. On Hold (6/6)
OXFORD
121641 (18/5)
Wrong capacities reported in REBUS - this ball has landed in Oxford's court, with Pete G looking at the SE publishing. Assigned (I set it In Progress) (3/6)
121924 (2/6)
An interesting ticket from Duncan, concerning a drop in perfsonar throughput performance at Oxford. Still just Assigned (2/6)
BRISTOL
120455 (29/3)
Validation of a new HTCondor CE at Bristol by CMS. At last check Bristol were testing the CERN accounting daemon, but that was a few weeks ago. Any news? In progress (9/5)
121989 (6/6)
Super-fresh ROD ticket (.glexec.CREAMCE-JobSubmit tests). Assigned (6/6) Update - solved 10 minutes after a wrote this.
BIRMINGHAM
121125 (28/4)
Missing ATLAS SE dumps. At last check Matt W was having troubles with xrdcp-ing the dumps into his DPM, Alessandra suggested that others succeeded using rfcp (with the caveat that rfcp might not be around much longer). In progress (1/6)
GLASGOW
120135 (11/3)
HTTP support ticket. Any news? An update would be nice, no matter how vacuous. On holding the ticket would be even better. In progress (7/4) Update - Solved, tests are green.
121929 (2/6)
Glasgow's SE "not working" for Biomed- which it isn't meant to - but biomed support was still being published. Gareth is sorting that out, and will close the ticket once the Biomed references are purged. All good. In progress (3/3)
120351 (22/3)
Enabling LSST at Glasgow. I'll repeat Alessandra's question in the ticket - any news? On hold (5/5)
EDINBURGH
121465 (11/5)
ROD Availability ticket, just waiting for time to pass. On hold (31/5)
121990 (6/6)
BDII issues caused a few ROD test failures - Marcus fixed things around lunchtime, hopefully they heal up soon (to answer Marcus's question, I believe BDII changes typically take 2-3 hours to fully propagate). In progress (6/6) Update - can likely be closed, tests are green again.
120004 (7/3)
ROD test failures for the ARCHER test CE. The last update has Andy asking if the ticket could be put on "long term hold"? That's if someone can't manually edit the gocdb to set this service "Monitored=N, Production=Y". On hold (24/5)
SHEFFIELD
121991 (6/6)
A fresh ROD ticket, srm tests were failing. Elena freed up some space and things should be good now. Waiting for reply (6/6) Update - tests are passing, another for the solved pile?
LIVERPOOL
121759 (25/5)
Another Availability ROD ticket. John identified the cause as likely due to the DPM publishing problems after a cert upgrade (that's got me too before). Just needs time to heal these wounds now. On hold (27/5) Update- actually the ticket isn't on hold, but it should be...hint...
RHUL
121575 (16/5)
Yet another availability ticket (May was not kind to the UK). Likely needs On Holding whilst the metrics "fix" themselves - if the underlying problems have passed. In progress (16/5)
QMUL
120352 (22/3)
LSSt support at QM. Dan reports today that LSST should be enabled on three CEs. Nice one. Waiting for testing. (6/6)
120204 (15/3)
LHCB problems, due to an issue submitting jobs to dual stack CEs from CERN. The referenced issue (120586) has had a priority bump and a few extra parties cc'd in, so hopefully there will be some movement on it. On Hold (25/4)
BRUNEL
121573 (16/5)
ROD BDII issue ticket - possibly due to multiple site BDIIs (although I was under the same impression as Daniela). Kashif has opened a related ticket (121760) which Raul commented on today to asj for confirmation the issues are related). On hold (27/5)
121813 (27/5)
Brunel failing CMS validation - likely due to cvmfs playing up on two nodes. The ticket has turned a conversation on CMS site settings, and seems to be chugging along fine. In progress (6/6)
EFDA-JET
121899 (1/6)
Low availability JET ticket. Assigned (1/6)
121837 (30/5)
JET SE not working for biomed. I thought that JET stopped supporting Biomed a while ago, I'll need to check my notes. Assigned (30/5)
100IT
121189 (2/5)
A ticket I don't understand! Waiting for reply (16/5)
TIER 1
119841 (1/3)
HTTP support at the Tier 1 - on hold awaiting dev support. On Hold (26/4)
121687 (20/5)
Another perfsonar performance ticket from Duncan. A router that could be the cause is due to be replaced, things will be looked into in more detail after. On hold (23/5)
121894 (1/6)
A request for the Tier 1's plans to deploy a "LHCOPN IPv6 Peering, incl. dualstack Perfsonar". The upcoming router replacement is a blocker for this. In progress (1/6)
120810 (13/4)
Biomed requiring a bit of extra reassurance during the decommissioning of their volume. In progress (20/6)
120350 (22/3)
Enabling LSST at RAL. Things were looking good, but it looks like progress stalled rolling out the VO to the workers (aka the hard bit). Any news? In progress (6/5)
121322 (10/5)
A Sno+ user having trouble accessing files at the Tier 1. Whilst the issue appears to be fixed for the example file, the user lists a few more fules which they have trouble downloaded a subset of. Reopened (3/6)
117683 (18/11)
Castor not publishing glue 2. Awaiting some background dev work. Any news? On hold (5/4)
DECOMMISSIONING TICKETS
120664- GenScratch Disk Pool at the Tier 1.
121258- WMSes & LB at the Tier 1 (I previously misadvertised this as being a Glasgow decommissioning ticket, thus revealing to everyone my secret- that I don't actually properly read every ticket.
All handed perfectly.
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