Tier1 Operations Report 2014-05-07

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RAL Tier1 Operations Report for 7th May 2014

Review of Issues during the week 30th April and 7th May 2014.
  • Problems with "CMSDisk" in Castor reported last week have been resolved. CMS deleted files freeing up space and three more disk servers were added to the service class. (Although one of the later has subsequently failed and is currently out of service).
  • There was a problem on Thurdsay with the batch farm caused by a particular (biomed) user running very large jobs. This led to problems for other VOs. The jobs were killed and the user banned on the CEs. This problem recurred over the weekend as the original banning was not placed in Quattor. The user was more again banned over the weekend. A ticket about this from LHCb was raised to an 'alarm' status. This was responded to but the alert didn't page out correctly.
  • There was a problem between 13:40 and 13:55 yesterday (6th May) when Argus stopped mapping DNs to users and job submissioned failed.
Resolved Disk Server Issues
  • GDSS758 (CMSDisk - D1T0) failed on Friday morning (2nd May). This was a a new server thta had only gone into production the previous day. Following initial investigations the server was returned to service later that day. Since then the server has been drained and is undergoing further tests.
Current operational status and issues
  • We have now had repeated instances where the OPN link has not cleanly failed over to the backup link during problems with the primary.
Ongoing Disk Server Issues
  • None
Notable Changes made this last week.
  • Deployed gdss756 - gdss758 to cmsDisk on 1st May.
  • Testing CVMFS Client version 2.1.19 ongoing.
Declared in the GOC DB
Service Scheduled? Outage/At Risk Start End Duration Reason
srm-lhcb-tape.gridpp.rl.ac.uk, SCHEDULED OUTAGE 13/05/2014 08:00 13/05/2014 11:00 3 hours Outage of tape system for update of library controller.
All Castor (SRM) endpoints SCHEDULED WARNING 13/05/2014 08:00 13/05/2014 11:00 3 hours Outage of tape system for update of library controller.
lcgui02.gridpp.rl.ac.uk, SCHEDULED OUTAGE 30/04/2014 14:00 29/05/2014 13:00 28 days, 23 hours Service being decommissioned.
Advanced warning for other interventions
The following items are being discussed and are still to be formally scheduled and announced.
  • Provisional dates for the Catsor 2.1.14 upgrade: Nameserver: Wed 28th May; Stagers: CMS: Tuesday 10th June; LHCb: Thursday 12th June; GEN: Tuesday 17th June; Atlas: Thursday 19th June.
  • FTS3 update planned for Wednesday 14th May (Corrected from 14th June).

Listing by category:

  • Databases:
    • Switch LFC/FTS/3D to new Database Infrastructure.
  • Castor:
    • Castor 2.1.14 testing was largely complete, although a new minor version (2.1.14-12) will be released soon.
  • Networking:
    • Move switches connecting recent disk servers batches ('11, '12) onto the Tier1 mesh network.
    • Update core Tier1 network and change connection to site and OPN including:
      • Make routing changes to allow the removal of the UKLight Router.
  • Fabric
    • We are phasing out the use of the software server used by the small VOs.
    • Firmware updates on remaining EMC disk arrays (Castor, FTS/LFC)
    • There will be circuit testing of the remaining (i.e. non-UPS) circuits in the machine room during 2014.
Entries in GOC DB starting between the 30th April and 7th May 2014.
Service Scheduled? Outage/At Risk Start End Duration Reason
lcgui02.gridpp.rl.ac.uk, SCHEDULED OUTAGE 30/04/2014 14:00 29/05/2014 13:00 28 days, 23 hours Service being decommissioned.
Whole site SCHEDULED WARNING 30/04/2014 10:00 30/04/2014 12:00 2 hours RAL Tier1 site in warning state due to UPS/generator test.
Open GGUS Tickets (Snapshot during morning of meeting)
GGUS ID Level Urgency State Creation Last Update VO Subject
105161 Green Less Urgent In Progress 2014-05-05 2014-05-06 H1 hone jobs submitted into CREAM queues through lcgwms05.gridpp.rl.ac.uk & lcgwms06.gridpp.rl.ac.uk WMSs are are Ready status long time (more as 5 hours)
105100 Green Urgent In Progress 2014-05-02 2014-05-06 CMS T1_UK_RAL Consistency Check (May14)
103197 Red Less Urgent Waiting Reply 2014-04-09 2014-04-09 RAL myproxy server and GridPP wiki
101968 Red Less Urgent In Progress 2014-03-11 2014-04-01 Atlas RAL-LCG2_SCRATCHDISK: One dataset to delete is causing 1379 deletion errors
98249 Red Urgent In Progress 2013-10-21 2014-04-23 SNO+ please configure cvmfs stratum-0 for SNO+ at RAL T1
Availability Report

Key: Atlas HC = Atlas HammerCloud (Queue ANALY_RAL_SL6, Template 508); CMS HC = CMS HammerCloud

Day OPS Alice Atlas CMS LHCb Atlas HC CMS HC Comment
30/04/14 100 100 100 100 100 99 99
01/05/14 100 100 100 100 100 90 99
02/05/14 100 100 100 100 100 98 99
03/05/14 100 100 100 100 100 90 99 Some RAL batch problems followed by problem with Atlas Hammercloud monitoring.
04/05/14 100 100 100 100 100 87 99 Some RAL batch problems followed by problem with Atlas Hammercloud monitoring.
05/05/14 100 100 100 100 100 100 100
06/05/14 100 100 100 100 100 100 99