Production Team Report 2009-07-13

RAL Tier1 Production Team Report for 13th July 2009.

AoD This Week

Mon: Gareth Tue: Tiju Wed: Catalin Thu/Fri: Gareth

Last Week

• Gareth: AoD
• John:
• Tiju: AoD

This Week

• Gareth: AoD.
• John: Python Course (Mon/Tue)
• Tiju: AoD. Python Course (Wed/Thu)

Changes to Operating procedures

• New queue 'SUPPORT' in RT. This receives GGUS ticket notifications. AoD Documentation updated.
• AoD guidelines for 'NOTIFICATIONS' queue in RT defined. (EGGEE broadcasts, network notifications.)

Declared Outages in GOC DB

• lcglb01 is out (while Catalin away).
• Monday 13th: Castor At Risk for Oracle Big ID fix.
• Monday 13th: Drain of batch system ahead of next day's Castor intervention.
• Tuesday 14th: Castor outage for upgrade.
• LFC outage on Monday 20th for Oracle backend re-configuration separating Atlas fron non-Atlas.