Monday 15th December 2014, 14.15 GMT
Last Christmas - you sent me a ticket,
And the very next day, you escalated it anyway.
This year, to save me from tears,
I'm going to put them On Hold (on hold).
It's the last ticket update from me for 2014, and as is my Christmas ticket tradition I won't go into too much detail as I suspect people will be winding down this week rather then rolling out changes. Still it would be good if sites take the time to tidy up their tickets before we all go and enjoy our Winter festivities, and any ones that will be left open could sites please make sure to update and put them On Hold if they're not going to be looked at for a few weeks.
36 Open UK tickets this winter's day.
Obligatory link to all the UK tickets:
Here's a few that really, really could do with a Solstice Update or at least On Holding:
110570 (lhcb cvmfs problems at Durham - looks like it can be closed).
110570 (cms AAA tests at the TIER 1)
109712 (cms glexec errors at the TIER 1)
110389(reinstalling perfsonar at Sussex)
108356 (fedcloud and vmcatcher rollout at 100IT)
110384 (perfsonar reinstall at UCL)
110608 (Sheffield low availability ticket due to accidental 1.8.9 upgrade- always worth On Holding here as they take so long to clear).
110606 (a similar story for UCL).
110482 (Lancaster still suffering in SAM tests after upgrading to 1.8.9 too soon).
A bit of Christmas cheer - the related CMS tickets at Bristol and the Tier 1 look to have a solution in sight, thanks to the Condor Masters:
Let me know if I've missed ought any tickets you would like brought up.
I'll leave it there - it would be nice if everyone could have a look at all their tickets this week, just in case. But more importantly, everyone have a good Festive Season!
Merry Christmas, and a Happy New Year!