Monday 24th February 2014, 15.00 GMT</br>
36 Open UK tickets this week, but the majority are progressing nicely (only a third of them haven't had an update in the last week, and of these all of them are "On Hold").
NGI</br>
https://ggus.eu/ws/ticket_info.php?ticket=101502 (24/2)</br>
ILC have ticketed the UK to inform us of their move to using cvmfs for their software area. They've included extensive instructions (and updated their VO card). The best forum to ask questions of the VO seems to be this ticket. In progress (24/2)
TIER 1</br>
https://ggus.eu/ws/ticket_info.php?ticket=99556 (6/12/13)</br>
NGI Argus ticket. As seen on TB-Support, good progress here but the ticket could do with some love. In progress (13/2)
https://ggus.eu/ws/ticket_info.php?ticket=101015 (5/2)</br>
This CMS phedex problem looks like it can be bounced to Minnesota. I advise being proactive with the bouncing - either reassign it yourselves or solve it with a big "not a problem in our power to fix". In progress (24/2)
RALPP</br>
https://ggus.eu/ws/ticket_info.php?ticket=101398 (19/2)</br>
LHCB want holes poked in the RAL firewall to allow direct xrootd access to the RALPP SE - more a heads up for everyone then a ticket nag. In progress (19/2)
EDINBURGH</br>
https://ggus.eu/ws/ticket_info.php?ticket=100840 (29/1)</br>
Daniela has given some tips on how to tackle this APEL nagios ticket. In progress (20/2)
PERFSONAR TICKETS:</br>
A quick round up of these as there are a lot of them.
Lancaster: https://ggus.eu/ws/ticket_info.php?ticket=100566</br>
RHUL: https://ggus.eu/ws/ticket_info.php?ticket=101135</br>
ECDF: https://ggus.eu/ws/ticket_info.php?ticket=100569</br>
RALPP: https://ggus.eu/ws/ticket_info.php?ticket=101136</br>
Brunel: https://ggus.eu/ws/ticket_info.php?ticket=100568</br>
UCL: https://ggus.eu/ws/ticket_info.php?ticket=101285</br>
Sussex: https://ggus.eu/ws/ticket_info.php?ticket=101517</br>
Durham: https://ggus.eu/ws/ticket_info.php?ticket=100968</br>
Bristol: https://ggus.eu/ws/ticket_info.php?ticket=101516</br>
There's a lot of them, but none are looking very neglected (yet). The one with the biggest risk of neglect is actually the Lancaster ticket! Others are soldiering on or have firm reminder dates set for their upgrade.
Tickets from the UK:</br>
I had my dreams of easily searching for tickets submitted by UKers smashed: https://ggus.eu/ws/ticket_info.php?ticket=101362 So it looks like it's back to my old method of searching for "Walker", "Bauer" or "Jones" :-D
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