RAL Tier1 Operations Report for 23rd July 2018
| Review of Issues during the week 16th July to the 23rd July 2018.
|
- Tier-1 has been very much business as usual this week. The only incident of real note was the loss of an Atlas server(gdss747 - d1t0). This incident involved a lost drive that was found to be not recoverable. Subsequently a data loss declared. Under normal circumstances this would be considered a serious incident, however Atlas are all but complete in the process of migrating from CASTOR to ECHO. As such, no primary data had been lost with 89% of lost data comprising log files.
| Current operational status and issues
|
| Resolved Castor Disk Server Issues
|
| Ongoing Castor Disk Server Issues
|
| Limits on concurrent batch system jobs.
|
| Notable Changes made since the last meeting.
|
| Entries in GOC DB starting since the last report.
|
- See "Declared in the GOC DB"
|
| Service
|
ID
|
Scheduled?
|
Outage/At Risk
|
Start
|
End
|
Duration
|
Reason
|
| Everything!
|
25670
|
SCHEDULED
|
WARNING
|
24/07/2018 09:00
|
24/07/2018 16:30
|
1 days
|
Site in Warning during testing of electrical circuits in the computer room. Ticket the site as usual if you see problems. All services should continue working during these tests but there is an increased likelihood of problems.
|
| Everything!
|
25671
|
SCHEDULED
|
WARNING
|
25/07/2018 09:00
|
25/07/2018 16:30
|
1 days
|
Site in Warning during testing of electrical circuits in the computer room. Ticket the site as usual if you see problems. All services should continue working during these tests but there is an increased likelihood of problems.
|
| Everything!
|
25672
|
SCHEDULED
|
WARNING
|
26/07/2018 09:00
|
26/07/2018 16:30
|
1 days
|
Site in Warning during testing of electrical circuits in the computer room. Ticket the site as usual if you see problems. All services should continue working during these tests but there is an increased likelihood of problems.
|
| Advanced warning for other interventions
|
| The following items are being discussed and are still to be formally scheduled and announced.
|
Listing by category:
- Castor:
- Update systems to use SL7 and configured by Quattor/Aquilon. (Tape servers done)
- Move to generic Castor headnodes.
- Internal
- DNS servers will be rolled out within the Tier1 network.
| Open
GGUS Tickets (Snapshot taken during morning of the meeting).
|
| Request id
|
Affected vo
|
Status
|
Priority
|
Date of creation
|
Last update
|
Type of problem
|
Subject
|
Scope
|
| 136270
|
cms
|
in progress
|
urgent
|
22/07/2018
|
23/07/2018
|
CMS_Facilities
|
T1_UK_RAL xrootd access failures
|
WLCG
|
| 136199
|
lhcb
|
in progress
|
very urgent
|
18/07/2018
|
23/07/2018
|
File Transfer
|
Lots of submitted transfers on RAL FTS
|
WLCG
|
| 136138
|
t2k.org
|
in progress
|
urgent
|
16/07/2018
|
17/07/2018
|
File Access
|
Extremely long download times for T2K files on tape at RALL - Part 2
|
EGI
|
| 136104
|
ops
|
in progress
|
less urgent
|
13/07/2018
|
13/07/2018
|
Operations
|
[Rod Dashboard] Issues detected at RAL-LCG2
|
EGI
|
| 136028
|
cms
|
in progress
|
very urgent
|
10/07/2018
|
20/07/2018
|
CMS_AAA WAN Access
|
Issues reading files at T1_UK_RAL_Disk
|
WLCG
|
| 134685
|
dteam
|
in progress
|
less urgent
|
23/04/2018
|
09/07/2018
|
Middleware
|
please upgrade perfsonar host(s) at RAL-LCG2 to CentOS7
|
EGI
|
| 124876
|
ops
|
reopened
|
less urgent
|
07/11/2016
|
28/06/2018
|
Operations
|
[Rod Dashboard] Issue detected : hr.srce.GridFTP-Transfer-ops@gridftp.echo.stfc.ac.uk
|
EGI
|
| GGUS Tickets Closed Last week
|
| Request id
|
Affected vo
|
Status
|
Priority
|
Date of creation
|
Last update
|
Type of problem
|
Subject
|
Scope
|
| 136229
|
cms
|
solved
|
very urgent
|
19/07/2018
|
19/07/2018
|
Data Management - generic
|
RAL FTS Service not reachable via IPv6
|
EGI
|
| 136110
|
atlas
|
solved
|
urgent
|
13/07/2018
|
17/07/2018
|
File Transfer
|
RAL-LCG2: Transfer errors as source with "SRM_FILE_UNAVAILABLE"
|
WLCG
|
| 136097
|
other
|
solved
|
urgent
|
13/07/2018
|
19/07/2018
|
Operations
|
Please restart frontier-squid on RAL cvmfs stratum 1
|
EGI
|
| 135940
|
cms
|
closed
|
urgent
|
04/07/2018
|
20/07/2018
|
CMS_Data Transfers
|
Transfers failing to RAL_Disk - no data available
|
WLCG
|
| 135822
|
cms
|
closed
|
very urgent
|
26/06/2018
|
19/07/2018
|
CMS_Central Workflows
|
File Read Problems for Production at T1_UK_RAL
|
WLCG
|
| Target Availability for each site is 97.0%
|
Red <90%
|
Orange <97%
|
| Day
|
Atlas
|
Atlas-Echo
|
CMS
|
LHCB
|
Alice
|
OPS
|
Comments
|
| 2018-07-16
|
100
|
100
|
100
|
100
|
100
|
100
|
|
| 2018-07-17
|
100
|
100
|
95
|
100
|
100
|
100
|
|
| 2018-07-18
|
100
|
100
|
92
|
100
|
100
|
100
|
|
| 2018-07-19
|
94
|
100
|
93
|
100
|
100
|
100
|
|
| 2018-07-20
|
100
|
100
|
93
|
100
|
100
|
100
|
|
| 2018-07-21
|
100
|
100
|
96
|
100
|
100
|
100
|
|
| 2018-07-22
|
100
|
100
|
98
|
100
|
100
|
100
|
|
| 2018-07-23
|
100
|
100
|
100
|
100
|
100
|
100
|
|
| Target Availability for each site is 97.0%
|
Red <90%
|
Orange <97%
|
| Day |
Atlas HC |
CMS HC |
Comment
|
| 2018-07-16 |
94 |
99 |
|
| 2018-07-17 |
89 |
99 |
|
| 2018-07-18 |
77 |
98 |
|
| 2018-07-19 |
93 |
99 |
|
| 2018-07-20 |
83 |
97 |
|
| 2018-07-21 |
97 |
100 |
|
| 2018-07-22 |
93 |
100 |
|
| 2018-07-23 |
- |
- |
|
Key: Atlas HC = Atlas HammerCloud (Queue RAL-LCG2_UCORE, Template 841); CMS HC = CMS HammerCloud
