Monday 6th March 2017, 15.00 GMT
21 Open UK Tickets this month
TIER 1 and IMPERIAL
126808 (24/2)
WMS "Usage Survey" ticket. Both WMS sites have replied and it has been noted that the two big WMS users in the UK (mice and t2k.org) can be encouraged to use dirac. In progress (28/1)
SUSSEX
122772 (11/7/16)
Atlas webdav/xroot ticket. It's a bit of a baptism of fire for the new admin, and any luck with this? The storage group are always happy to help. On Hold (26/1)
125503 (9/12)
Sno+ file access problems due to what appears to the SE headnode moving. Any movement here? I think a plan was made at least. In progress (30/1)
RALPP
126902 (2/3)
CMS ticketing RALPP essentially because their multicore jobs aren't getting slots. Chris notes this problem may be compounded by these CMS jobs being particularly RAM-hungry in their resource requirements. It doesn't look like this is a site problem really (as is noted in the ticket). In progress (2/3) Update - CMS have confirmed that this ticket can be closed.
OXFORD
126928 (3/3)
Atlas transfer failures ticket - Kashif spotted that the gridftp service wasn't listening and restarted it - I suspect this ticket can be closed but is it me or has the gridftp service been a bit flakey recently (particularly for Oxford?). In progress (3/3)
BRISTOL
126864 (28/2)
A ticket to track LZ deployment at Bristol. Ticking along. In progress (1/2)
126865 (28/2)
Investigating the cause of Ipv6 CMS Phedex transfer failures at Bristol. I think things are looking good after IPv6-ing the GridFTP server, the ticket was discussing how best to debug transfers. In progress (2/3)
GLASGOW
124052 (25/9/16)
LHCB ticket concerning incorrect CPU publishing from the Glasgow ARCs - Gareth was hoping to have things sorted when they rolled out the next generation of Centos7 ARC CEs. Any joy? On hold (31/1)
ECDF
126349 (3/2)
Availability ticket with some very odd figures - luckily the argo team are looking into what's going on. Waiting for reply (1/3)
126957 (6/3)
Nagios SRM-put test failure ticket - but checking the link all seems okay. Waiting for reply (6/3)
LIVERPOOL
126956 (6/3)
A fresh availability ticket, ripe for On Holding for 30 days. Assigned (6/3) Steve notes that this the bad figures are another example of the ARC testing problems.
126936 (3/3)
A confused atlas deletion ticket, as they seem to have Liverpool and Lancaster confused. I suspect that the ticket can be closed as things seem okay at Liverpool. I took some steps to sooth Lancaster in case deletion errors persist and the DDM plots looked okay. In progress (6/3) Update - closed after no issues at either site.
124819 (3/11/16)
AFS ticket - in reply to the University opening the requested port it's noted that some hosts are still having problems (firewall on the machines themselves?) and others look to be behind a NAT. Waiting for reply (should be In Progress) (13/2)
QMUL
126650 (15/2)
cern@school pilots failing at QM (submission command failed type errors). The ticket could do with an update (even a null one). In progress (15/2) Dan found the problem, the c@s user accounts had capitals in them but slurm doesn't like that. He's recreating the account.
126261 (30/1)
QM CEs not working for biomed. Duncan spots that ce04 and 05 might not be working for CMS either. In progress (3/3) Update - Dan sees biomed jobs running on their cluster. Maybe this is no longer an issue?
126838 (27/2)
Atlas "space reporting issue" ticket. Brian is aiding the investigation, spotting a large amount of possible dark data creation via botched deletions during the switch to webdav. The discussion moves onto problems inherent using webdav for deletions on storm. This has been talked about in the atlas uk meeting (although I'm afraid I phased out during the conversation). In progress (6/3)
TIER 1
126184 (26/1)
Atlas site monitoring survey ticket. Possibly closing soon? Has feedback been provided? In progress (7/2)
126889 (1/3)
Atlas deletion error ticket for the Tier 1. Again it looks like the problem has gone away, although Tomas kindly provided the error message that was being seen for investigation. In Progress (6/3) Update - Brian closed the ticket with a good explanation of what went on.
126905 (2/3)
Finishing up with deployment of the cvmfs support for solidexperiment.org - focusing in part on accepted upload proxies. This looks to have been done, and Dan the new solidexperiment chap has success in uploading software. Daniela has updated the ticket with a few new questions. In progress (6/3)
117683 (18/11/15)
Castor Glue2 publishing ticket. Rob reports that much of the code has been written. On hold (2/3)
124876 (7/11/16)
The echo instance not working for nagios tests due to the wrong path being used. No movement on the child ticket 125026 - it looks like some chasing is needed to be done by someone. On hold (1/1)
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