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− | '''Monday 4th February 2019, 14.30 GMT'''<br />
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− | 41 Open UK Tickets this month.
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− | '''NGI'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=139506 139506] (4/2)<br />
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− | The NGI got a ticket regarding Birmingham's availability figures, which are thrown by the decommissioning of their SE. We need to formulate a reponse, but we should perhaps ask for an A/R recomputation for January for the site. Assigned (4/2)
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− | '''OXFORD'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=139431 139431] (30/1)<br />
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− | A request from CMS to updated the site's site-local-config. Being looked at. In progress (31/1)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=138647 138647] (3/12/18)<br />
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− | Ticket tracking the t2k DFC migration at Oxford. Kashif has supplied the best file dump that he can without DOME installed. Daniela has asked the VO if they can enact a "clean slate" solution at Oxford to make life easier for all. In progress (31/1)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=131615 131615] (3/11/17)<br />
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− | Oxford's IPv6 ticket. Kashif has kept this up to date, with some semi-positive news - things are moving in the right direction, however slowly. On Hold (7/1)
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− | '''BRISTOL'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=139410 139410] (30/1)<br />
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− | CMS ticket for transfer failures from Florida to the site. Investigation suggests that this might be an IPv6 issue. In progress (4/2)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=131613 131613] (3/11/17)<br />
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− | Bristol's IPv6 ticket. Good progress here, but more holes needed to be poked in the site's v6 firewall. We'll need to check the PS mesh (still all grey for Bristol's v6 endpoints at time of writing). In progress (4/2)
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− | '''BIRMINGHAM'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=137801 137801] (17/10/18)<br />
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− | Ticket tracking the decommissioning of the Birmingham DPM. The node was removed from gocdb and switched off last week. I can't remember how long these tickets need to be kept open - I should look that up really. Just remember to keep your logs for 90 days Mark! In progress (30/1)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=138894 138894] (17/12/18)<br />
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− | This ROD ticket for the decommissioned SE might have hit a problem - Mark removed the server from the gocdb but there's still an alarm on the dashboard... On Hold (9/1)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=138244 138244] (12/11/18)<br />
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− | Meanwhile since killing off the old DPM completely the Birmingham Availability/Reliability figures have started to fix themselves. On Hold (1/2)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=131612 131612] (3/11/17)<br />
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− | Birmingham's v6 ticket. Some good news just before Christmas, hopefully Mark will be able to start dual-stacking once he's cleared his plate a bit. On Hold (24/12/18)
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− | '''GLASGOW'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=131611 131611] (3/11/17)<br />
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− | Only the v6 ticket at Glasgow. Last update (today) was a request for info from the v6 ticket watchers. In progress (4/12/18)
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− | '''EDINBURGH'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=139240 139240] (21/1)<br />
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− | An LHCB ticket about jobs failing, tracked to a "black hole" node that was took offline. Last update was waiting on the VO to confirm if the problem has gone away, which they were having problems doing due to having "issues" at the time. If there's no word from LHCB soon then I would close this ticket. In progress (22/1)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=138243 138243] (12/1/18)<br />
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− | An availability ticket. I'm a little confused as to why there's still an alarm on the dashboard, as the argo page looks to my eyes like the site has had >85% availability over the last 30 days (only one non-100% day). On Hold (1/2)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=131610 131610] (3/11/17)<br />
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− | ECDF's v6 ticket. Some positive news back in early December, the ticket could do with an update. In progress (4/12/18)
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− | '''DURHAM'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=131609 131609] (3/11/17)<br />
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− | Another site with just the v6 ticket. Last update was the start of December, any news from your network team at all? On Hold (4/12/18)
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− | '''SHEFFIELD'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=138649 138649] (3/12/18)<br />
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− | Sheffield's t2k DFC migration ticket. The site's status is the same as Oxford, and was included in Daniela's query to t2k in that ticket. In progress (9/1)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=131608 131608] (3/11/17)<br />
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− | Sheffield's v6 ticket. In great need of an update. In progress (30/10)
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− | '''MANCHESTER'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=131607 131607] (3/11/17)<br />
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− | Only the v6 ticket at Manchester too. Things were looking good towards the end of last year, any news? In progress (27/11/18)
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− | '''LIVERPOOL'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=139411 139411] (30/1)<br />
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− | A request from Biomed querying if they still need to use the -s option to use the site's space token (note that they're still using lcg tools). John replied that currently this is still the case, but in the DOME future it won't be (due to quotatokens being applied to a directory). On Hold (1/2)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=138648 138648] (3/12/18)<br />
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− | Liverpool's t2k DFC migration ticket. Unlike the other two sites Liverpool is planning on migrating to DOME soonish, so they might not require a "clean slate solution". On Hold (18/12/18)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=131606 131606] (3/11/17)<br />
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− | Liverpool's v6 ticket. Last report had the networking team look at this in the New Year (so now-ish) to dual stack the storage, whilst the perfsonars are happily dual-stacked already. Please update the ticket once you know more (whoch will hopefully be soon-ish). In Progress (5/12/18)
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− | '''LANCASTER'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=137996 137996] (30/10/18)<br />
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− | A ROD ticket for an http test failure caused by DPM not quite handling http file moves quite right. Waiting on an updated version of DPM to get into epel - I will ask the devs today how that's going. On Hold (14/1)
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− | '''UCL'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=139101 139101] (8/1)<br />
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− | A ROD ticket for APEL publishing test failures. Ben has called Andrew McNab in for help installing things. In Progress (30/1)
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− | '''RHUL'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=131603 131603] (7/11/17)<br />
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− | Just the v6 ticket at RHUL too. Simon confirms that there's been no news on this front. In progress (23/1)
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− | '''QMUL'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=139430 139430] (30/1)<br />
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− | Another CMS ticket to update the site-local-config. Daniela has sorted it and has asked CMS to confirm. Waiting for reply (4/2)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=139097 139097] (7/1)<br />
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− | LHCB seeing data transfer problems, but this was a while ago. Dan has asked if problems persist. Waiting for reply (30/1)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=138364 138364] (19/11/18)<br />
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− | QM's t2k DFC migration ticket. Dan was ready to do the data moving bit, just asked for a confirmation of that needed to be done. Is the move underway Dan? In progress (16/1)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=134573 134573] (17/4/19)<br />
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− | CMS request to install singularity. Dan is rolling this into the move to C7, which was in the testing phase last November. Any recent news? On Hold (5/11/18)
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− | '''IMPERIAL'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=139454 139454] (31/1)<br />
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− | A ticket from a t2k user having trouble accessing post-DFC migration data at RALPP - which for reasons had to be routed to Imperial. Daniela can't spot any problems, so it looks like a user side issue. Although it might be worth checking the t2k.org .lsc files at RALPP. Assigned (should be something else) (31/1)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=138359 138359] (19/11/18)<br />
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− | Daniela runs such a tight ship at IC that she has to assign other issues to her site - this is the DFC migration master ticket. On Hold (22/1)
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− | '''BRUNEL'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=139344 139344] (28/1)<br />
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− | CMS transfer failures at Brunel. The storage is working fine, but it looks like some files aren't at Brunel that CMS things should be at Brunel, with no explanation of where they went. It's being investigated. In progress (4/2)
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− | '''100IT''' still have ticket: [https://ggus.eu/?mode=ticket_info&ticket_id=137306 137306] (last update 16/1)
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− | '''TIER 1'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=138361 138361] (19/11/18)<br />
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− | The Tier 1's t2k DFC migration ticket. The ticket looks done with, just waiting on t2k to see if things are okay. That seems to be a little unclear, but that might be a VO side problem. In progress (31/1)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=138665 138665] (4/12/18)<br />
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− | The original mice LFC ticket, on hold whilst the above is sorted out.
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=139476 139476] (1/2)<br />
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− | With the MICE LFC dead in the water this is the request for a dump to migrate to the DFC. In progress (4/2)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=139306 139306] (24/1)<br />
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− | A request from Duncan to upgrade the RAL perfsonar hosts (and fix some configs). In progress (29/1)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=138891 138891] (17/12)<br />
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− | A ROD availability ticket that looks a bit off - John thinks this is due to invalid tests being run and has opened a counter ticket: [https://ggus.eu/index.php?mode=ticket_info&ticket_id=139198 139198] - from that the test in question is due to be removed this week. On Hold (16/1)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=139477 139477] (1/2)<br />
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− | A ROD ticket for a couple of sickly ARC CEs. One node is fixed, the other was already on the naughty step for having a high load (possibly from the A-REX slapd process), and it's being poked and prodded. In progress (4/2)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=138500 138500] (26/11/18)<br />
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− | CMS transfers from T2_PL_SWIERK failing. File transfer experts were about to be called in, and the ticket is now On Hold. Is it going to be a tough one to debug? On Hold (30/1)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=138033 138033] (1/11/18)<br />
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− | Atlas ticket for singuarlity job failures at RAL. Still lots of back and forth here, with great efforts from James and Alessandra. In progress (31/1)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=139414 139414] (30/1)<br />
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− | LHCB jobs seg faulting. It appears these errors all occurred on VMs, and now those VMs have passed on the errors have disappeared too. As there's no way to easily proceed (VM necromancy isn't a thing afaik) then it looks like this one can be closed. In progress (4/2)
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