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− | '''Monday 4th July 2016, 13.00 BST'''<br />
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− | 29 Open Tickets this month, arranged by site.
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− | '''SUSSEX'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=121797 121797] (26/5)<br />
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− | Sno+ dirac jobs failing at Sussex - looks to be a separate issue from the now closed pilot ticket ([https://ggus.eu/?mode=ticket_info&ticket_id=118289 118289]). In progress (13/6)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=120735 120735] (11/4)<br />
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− | A Low-availability ROD ticket. Hopefully this will "resolve itself" soon. On hold (6/6) ''Update - see Daniela's observation on TB-SUPPORT - looks like things a weird at Sussex.''
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− | '''RALPP'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=122463 122463] (1/7)
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− | Atlas were seeing a "stalled" xrootd connection on the xroot door to RALPP's dcache, but it turned out that they were using the wrong url. The details are being changed in AGIS, and the submitter asks if this xroot door's hostname is planned on being kept as is. In progress (1/7)
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− | '''OXFORD'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=121924 121924] (2/6)<br />
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− | Duncan noticed a drop in perfsonar performance for Oxford- this is being brought up with the Oxford networking team. Any news from them? In progress (7/6)
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− | '''BRISTOL'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=120455 120455] (29/3)<br />
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− | CMS validation of the HTCondor CE at Bristol. Still waiting on the accounting getting sorted before things can kick off again properly. On hold (29/6)
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− | '''BIRMINGHAM'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=122416 122416] (29/6)<br />
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− | Daniela spotted that a number of VOs were missing pilot roles at Birmingham. On hold as Matt is away on holiday and Mark is unsure if he'll be able to get round to rolling out the changes. On hold (4/7)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=121125 121125] (28/4)<br />
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− | Missing atlas dumps, but Matt is on holiday so no news. On hold (4/7)
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− | '''GLASGOW'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=120351 120351] (22/3)<br />
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− | Enabling LSST at Glasgow. Gareth reports that things are picking up with their new Identity Management System almost in production, once this is satisfactorily sorted LSST will be enabled at the site. On hold (1/7)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=122378 122378] (28/6)<br />
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− | Duncan spotted that the Glasgow test results were all orange, like they had had too much fake tan applied to them. David and Co have decided to put them into scheduled downtime pendinga reinstall. On hold (28/6)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=121929 121929] (2/6)<br />
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− | Biomed still "accidentally" on the Glasgow SE. A date for purging biomed from the SE has been set for the 30th of July. In progress (24/6)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=122498 122498] (3/7)<br />
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− | A rare mice ticket - they had trouble getting their data. Sam reports that it was a config error on some of the mice-containing disk servers, which should be fixed now. Waiting for reply (4/7)
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− | '''ECDF'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=120004 120004] (7/3)<br />
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− | ROD ticket for the archer facing arc CE that will be perpetually failing nagios tests, it doesn't look like much can be done. On Hold (23/6)
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− | '''SHEFFIELD'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=122517 122517] (4/7)<br />
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− | Low availability ROD ticket. Elena is unsure of the reasons for the low metrics, and is having trouble digging up useful information. In progress (4/7)
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− | '''MANCHESTER'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=122379 122379] (28/6)<br />
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− | Duncan spotted that the Perfsonar latency results weren't looking right - after a bit of discussion of the right places to look (with the useful [https://twiki.opensciencegrid.org/bin/view/Documentation/DeployperfSONAR '''link''']) Robert restarted the services and things look better - perhaps the ticket can be closed? In progress (29/6)
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− | '''LIVERPOOL'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=122414 122414] (29/6)<br />
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− | Nagios failures after Liverpool's abrupt power "cut" last week - some services still seem unhappy. In progress (4/7)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=122514 122514] (4/7)<br />
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− | Another nagios ticket, for the arc CEs but likely the same underlying reason. Assigned (4/7)
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− | '''RHUL'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=122417 122417] (29/6)<br />
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− | A ticket to the CMS factory admins, asking for the entry for some RHUL resources into the system. There were some teething issues but they were fixed, and the factory overseers have asked if these endpoints are ready to be put into the production glidein factories? Assigned (should be something else) (1/7) ''Update - Govind has replied so looks like this ticket will be done soon.''
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− | '''QMUL'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=120204 120204] (15/3)<br />
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− | LHCB trouble submitting to QM's dual stack CE, due to problems outside the site's control. Looking at the related ticket ([https://ggus.eu/?mode=ticket_info&ticket_id=120586 120586]) The ETA on a patch that should fix this behavior is the 8th of this month. On hold (25/4)
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− | '''IMPERIAL'''br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=122515 122515] (4/7)<br />
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− | A very fresh ticket - CMS have complained that the permissions on a file folder are wrong. Daniela replies that this was on purpose - Imperial hasn't supported Heavy Ion data and asks why the change? Waiting for reply (4/7)
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− | '''EFDA-JET'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=122198 122198] (17/6)<br />
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− | The decommissioning of the EFDA-JET grid site ticket. Full switch off is scheduled for the 25th of August, downtime commences from the 12th of July. In progress (21/6)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=121899 121899] (1/6)<br />
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− | EFDA-JET ROD availability ticket. A bit of a moot point! On hold (28/6)
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− | '''TIER 1'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=121258 121258] (6/5)<br />
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− | Decommissioning of one of the RAL WMSes. Access stopped last week as announced. In Progress (28/6)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=119841 119841] (1/3)<br />
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− | HTTP support for lcgcadm04.gridpp.rl.ac.uk, currently being referred to the developers. No news for a while, any movement behind the scenes? On hold (26/4)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=120350 120350] (22/3)<br />
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− | Enabling LSST at RAL. At last check the remaining (large) hurdle was deploying the users to the worker nodes across the site. Any joy? In progress (6/5)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=121687 121687] (20/5)<br />
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− | Packet loss for the RAL perfsonar, investigation is awaiting a known network intervention which will replace a router. Do we know when this work will take place? On Hold (23/5)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=122364 122364] (27/6)<br />
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− | Getting cvmfs support for the solidexperiment.org VO. Catalin has setup /cvmfs/solidexperiment.egi.eu as the egi.eu namespace is the most suitable, Daniela gives the thumbs up for this and has set the ticket on hold for a fortnight pending other work. On Hold (29/6)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=120810 120810] (13/4)<br />
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− | The neat decommissioning of srm-biomed.gridpp.rl.ac.uk, reopened pending removal from the bdii. In progress (24/6)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=117683 117683] (18/11/15)<br />
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− | Getting CASTOR to publish GLUE2 information. No news for a while on this, could do with an update (even if it's a null update). On Hold (5/4)
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− | '''NGI'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=119995 119995] (7/3)<br />
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− | NGI uncertified site ticket, Jeremy is on it. In progress (28/6)
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