Monday 4th July 2016, 13.00 BST
29 Open Tickets this month, arranged by site.
SUSSEX
121797 (26/5)
Sno+ dirac jobs failing at Sussex - looks to be a separate issue from the now closed pilot ticket (118289). In progress (13/6)
120735 (11/4)
A Low-availability ROD ticket. Hopefully this will "resolve itself" soon. On hold (6/6)
RALPP
122463 (1/7)
Atlas were seeing a "stalled" xrootd connection on the xroot door to RALPP's dcache, but it turned out that they were using the wrong url. The details are being changed in AGIS, and the submitter asks if this xroot door's hostname is planned on being kept as is. In progress (1/7)
OXFORD
121924 (2/6)
Duncan noticed a drop in perfsonar performance for Oxford- this is being brought up with the Oxford networking team. Any news from them? In progress (7/6)
BRISTOL
120455 (29/3)
CMS validation of the HTCondor CE at Bristol. Still waiting on the accounting getting sorted before things can kick off again properly. On hold (29/6)
BIRMINGHAM
122416 (29/6)
Daniela spotted that a number of VOs were missing pilot roles at Birmingham. On hold as Matt is away on holiday and Mark is unsure if he'll be able to get round to rolling out the changes. On hold (4/7)
121125 (28/4)
Missing atlas dumps, but Matt is on holiday so no news. On hold (4/7)
GLASGOW
120351 (22/3)
Enabling LSST at Glasgow. Gareth reports that things are picking up with their new Identity Management System almost in production, once this is satisfactorily sorted LSST will be enabled at the site. On hold (1/7)
122378 (28/6)
Duncan spotted that the Glasgow test results were all orange, like they had had too much fake tan applied to them. David and Co have decided to put them into scheduled downtime pendinga reinstall. On hold (28/6)
121929 (2/6)
Biomed still "accidentally" on the Glasgow SE. A date for purging biomed from the SE has been set for the 30th of July. In progress (24/6)
122498 (3/7)
A rare mice ticket - they had trouble getting their data. Sam reports that it was a config error on some of the mice-containing disk servers, which should be fixed now. Waiting for reply (4/7)
ECDF
120004 (7/3)
ROD ticket for the archer facing arc CE that will be perpetually failing nagios tests, it doesn't look like much can be done. On Hold (23/6)
SHEFFIELD
122517 (4/7)
Low availability ROD ticket. Elena is unsure of the reasons for the low metrics, and is having trouble digging up useful information. In progress (4/7)
MANCHESTER
122379 (28/6)
Duncan spotted that the Perfsonar latency results weren't looking right - after a bit of discussion of the right places to look (with the useful link) Robert restarted the services and things look better - perhaps the ticket can be closed? In progress (29/6)
LIVERPOOL
122414 (29/6)
Nagios failures after Liverpool's abrupt power "cut" last week - some services still seem unhappy. In progress (4/7)
122514 (4/7)
Another nagios ticket, for the arc CEs but likely the same underlying reason. Assigned (4/7)
RHUL
122417 (29/6)
A ticket to the CMS factory admins, asking for the entry for some RHUL resources into the system. There were some teething issues but they were fixed, and the factory overseers have asked if these endpoints are ready to be put into the production glidein factories? Assigned (should be something else) (1/7) Update - Govind has replied so looks like this ticket will be done soon.
QMUL
120204 (15/3)
LHCB trouble submitting to QM's dual stack CE, due to problems outside the site's control. Looking at the related ticket (120586) The ETA on a patch that should fix this behavior is the 8th of this month. On hold (25/4)
IMPERIALbr />
122515 (4/7)
A very fresh ticket - CMS have complained that the permissions on a file folder are wrong. Daniela replies that this was on purpose - Imperial hasn't supported Heavy Ion data and asks why the change? Waiting for reply (4/7)
EFDA-JET
122198 (17/6)
The decommissioning of the EFDA-JET grid site ticket. Full switch off is scheduled for the 25th of August, downtime commences from the 12th of July. In progress (21/6)
121899 (1/6)
EFDA-JET ROD availability ticket. A bit of a moot point! On hold (28/6)
TIER 1
121258 (6/5)
Decommissioning of one of the RAL WMSes. Access stopped last week as announced. In Progress (28/6)
119841 (1/3)
HTTP support for lcgcadm04.gridpp.rl.ac.uk, currently being referred to the developers. No news for a while, any movement behind the scenes? On hold (26/4)
120350 (22/3)
Enabling LSST at RAL. At last check the remaining (large) hurdle was deploying the users to the worker nodes across the site. Any joy? In progress (6/5)
121687 (20/5)
Packet loss for the RAL perfsonar, investigation is awaiting a known network intervention which will replace a router. Do we know when this work will take place? On Hold (23/5)
122364 (27/6)
Getting cvmfs support for the solidexperiment.org VO. Catalin has setup /cvmfs/solidexperiment.egi.eu as the egi.eu namespace is the most suitable, Daniela gives the thumbs up for this and has set the ticket on hold for a fortnight pending other work. On Hold (29/6)
120810 (13/4)
The neat decommissioning of srm-biomed.gridpp.rl.ac.uk, reopened pending removal from the bdii. In progress (24/6)
117683 (18/11/15)
Getting CASTOR to publish GLUE2 information. No news for a while on this, could do with an update (even if it's a null update). On Hold (5/4)
NGI
119995 (7/3)
NGI uncertified site ticket, Jeremy is on it. In progress (28/6)
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