Monday 5th February 2018, 15.30 GMT
38 Open UK Tickets this month
SUSSEX
122772 (11/7/16)
Atlas xroot/webdav ticket. At last word just before Christmas Leo was waiting on some ports being opened up in the external firewall. Any joy? In progress (19/12/17)
131617 (3/11/17)
Ipv6 ticket. On hold (15/11/17)
RALPP
133250 (5/2/1042)
A ROD ticket - the date looks a bit suspect (I don't think GGUS has been around for that long). The test (ch.cern.WebDAV) and the server failing it (mover.pp.rl.ac.uk) all sound a bit weird too. Assigned (2/2/2018)
131616 (3/11/17)
IPv6 ticket. Chris put in a nice update a fortnight ago, citing some perfsonar problems. In progress (31/1)
133274 (5/2)
CMS xroot failures. Things were fixed by a trusty restart script, but Chris has asked about the state of the AAA network. Waiting for reply (5/2)
OXFORD
133215 (31/1)
Atlas deletion errors on the newly reinstalled Oxford SE. After consulting on the dpm list Kashif tweaked his mysql settings and is in the "wait and see" phase. In progress (5/2)
131615 (3/11/17)
IPv6 ticket. On hold (7/11/17)
CAMBRIDGE
131614 (3/11/17)
IPv6 ticket. On hold (15/11/17)
BRISTOL
133220 (1/2)
CMS hammercloud jobs hitting their wall clock limit - for reason for which is proving a bit of a mystery. Luke has looked into this very closely so far, but it might be some weird emergent property. In progress (2/2)
131613 (3/11/17)
Ipv6 ticket. Early February was the estimated time to get the perfsonar boxes dual stacked, how's that looking? On hold (7/11)
BIRMINGHAM
132569 (19/12/17)
Dirac pilots not being able to be submitted to Birmingham. I think the problem is well understood, have the effected VOs been removed from the bdii? Assigned (22/1)
129930 (4/8/17)
Atlas http tests failing at Birmingham. Perhaps Kashif might have some insight into this after his recent DPM adventure? Although maybe this ticket will become moot. On hold (16/11/17)
131612 (3/11/17)
Ipv6 ticket. Duncan poked the ticket last month. On hold (11/11/17)
GLASGOW
133115 (29/1)
Checking if the new lchb conddb cvmfs mount is mounted. For some odd reason some of Glasgow CEs are failing/not running the tests. Despite all the tests running across the same WNs. In progress (5/2)
131611 (3/11/17)
Yet another IPv6 ticket. On hold (6/11)
ECDF
133222 (5/2/3164)
A ROD ticket from the distant future! The tests look okay now, so I suspect this ticket can be closed. Waiting for reply (5/2/2018)
131610 (3/11/17)
Another IPv6 ticket. Raul has kindly offered to help. In progress (5/2)
DURHAM
131609 (3/11/17)
Yet another IPv ticket. The v6 reverse DNS at Durham is still not working, Adam has provided an update on this. In progress (31/1)
SHEFFIELD
133019 (24/1)
Low availability ticket, all good. On hold (30/1)
133260 (3/2)
Atlas transfers failing. Any luck debugging this? In progress (3/2)
131608 (3/11/17)
IPv6 ticket. Is there anyway we can help encourage the University to enable v6 for you? On hold (6/11/17)
MANCHESTER
131526 (1/11/17)
Storage accounting deployment. Were there some roadblocks for this? On hold (12/1)
131607 (3/11/17)
IPv6 ticket. Duncan reckons you now have v6 reverse DNS lookup, so that's good news. On hold (1/2)
LIVERPOOL
133114 (29/1)
New LHCB mountpoint ticket. It looks like this ticket was missed. Assigned (29/1)
131606 (3/11/17)
Guess what - an IPv6 ticket. As further progress here is reliant on some upstream routers getting upgraded maybe this ticket should be put on hold? In progress (14/11/17)
LANCASTER
131605 (3/11/17)
Why didn't I separate out the IPv6 tickets? Lancaster is just waiting on some testing from a v6 only endpoint. I'm working on setting up a v6 only UI to see if that helps. In progress (5/2)
UCL
131604 (3/11/17)
IPv6 ticket again, waiting on central IT to get back. On hold (15/1)
RHUL
132715 (4/1)
Supporting hyperk.org. Any word on this? In progress (22/1)
131603 (3/11/17)
RHUL's IPv6 ticket. RHUL's perfsonar boxen are now dualstacked - nice. On hold (31/1)
QMUL
132713 (4/1)
Support for hyperk.org. Sadly despite some fixing errors persist. In progress (5/2)
132929 (18/1)
CMS APEL problem for QM jobs. Due to a problem with SLURM, Dan originally "unsolved" this ticket. Reopened with some useful tips, but the apel team has been involved to check on this, which was the right call. In progress (29/1)
BRUNEL
132876 (16/1)
CMS seeing reading issues at Brunel. After some expert debugging from Raul I think we're waiting on the CERN ticket 133010. In progress (5/2)
IMPERIAL (kinda)
132688 (3/1)
A lost pheno files ticket that bounced back to IC. Just waiting for word back from users (which may take a while). In progress (25/1)
TIER 1
132589 (21/12/17)
Killed LHCB pilots at the Tier 1. There's a proposal to mark the ticket "unsolved", but Vladimir seems reluctant to do this. In progress (31/1)
117683 (18/11/15)
The old Glue 2 publishing for Castor ticket. Last news is that a prototype version is in testing. On hold (3/1)
127597 (4/7/17)
CMS ticket checking xroot and network performance. Chris provided a good news update - new firewall hardware is on its way. However this might not fix things, Chris warns more work might be needed. On hold (29/1)
124876 (7/11/16)
Echo failing gridftp nagios tests - due to the tests being broken. Absolutely no movement on the linked ticket to fix the tests (125026). On hold (13/11/17)
132708 (4/1)
The ticket tracking the decommissioning for the RAL WMSseses. It's going well. In progress (18/1)
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