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− | '''Monday 13th August 2018, 15.00 BST'''<br />
| + | Matt's on holiday! |
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− | 42 Open UK Tickets this month.
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− | '''SUSSEX'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=131617 131617] (3/11/17)<br />
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− | Only this IPv6 ticket at Sussex. End of August was the timescale for the IPv6 rollout given in the network planning document. How's that looking? In progress (4/6)
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− | '''RALPP'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=136259 136259] (20/7)<br />
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− | A t2k.org ticket with the user having some trouble with downloading files using the gfal tools. Chris gave some tips but no news from the user side. Any luck finding out what was up with the bdii info? If that seems sorted I reckon this ticket can be closed. In progress (20/7)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=131616 131616] (3/11)<br />
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− | RALPP's IPv6 ticket. This poor chap seems neglected and really could do with an update, or putting out of its misery. In progress (16/1)
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− | '''OXFORD'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=131615 131615] (3/11)<br />
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− | Again only the v6 ticket for Oxford. Kashif provided a recent (although sadly not very positive) update. On hold (13/7)
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− | '''CAMBRIDGE'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=131614 131614] (3/11/17)<br />
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− | Another v6 ticket, at last update (in June) John was waiting on the University to migrate to a new v6 block. Any news on this? No worries if there's not. On hold (5/6)
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− | '''BRISTOL'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=131613 131613] (3/11/17)<br />
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− | Yet another v6 ticket, in an update that was only last month Winnie restated the Bristol position, which is the unique state of having dual-stacked all the "hard stuff" and are just waiting to be able to v6-ify the perfsonar. On hold (16/7)
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− | '''BIRMINGHAM'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=129930 129930] (4/8/17)<br />
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− | The atlas ticket that heralded the "Dawn of EOS" at Birmingham. I believe that there is work going on towards getting EOS working for atlas at the site, but I see no updates in the ticket.... Just hinting. On hold (23/4)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=131612 131612] [(3/11/17)<br />
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− | And Birmingham's v6 ticket. Some postive(ish) news, with Mark waiting on the v6 DNS entries for the perfsonar. Any joy getting that done? On hold (28/5)
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− | '''GLASGOW'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=134689 134689] (23/4)<br />
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− | A request from Duncan to upgrade the site's perfsonar to CentOS7. Gareth was waiting on 4.1 to be released first - which at last check (29th June) was only in beta. On hold (24/4)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=131611 131611] (3/11/17)<br />
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− | v6 ticket. I don't really want to ask how it's all going... On hold (26/2)
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− | '''EDINGBURGH'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=136391 136391] (26/7)<br />
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− | Atlas jobs failing at ECDF-RDF with lcg-cp not found. It appears that there's some confusion in the site's AGIS configs, Teng has asked last week for some changes which he thinks need to be made. In progress (6/8)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=131610 131610] (3/11/17)<br />
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− | The ECDF IPv6 ticket. After a promising start the ticket is on hold waiting on updates from the networking team. On hold (21/5)
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− | '''DURHAM'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=134687 134687] (23/4)<br />
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− | Durham's request to update their perfsonar, they've adopted the Glasgow position on this matter, but might end up updated "by accident". In progress (3/7)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=131609 131609] (3/11/17)<br />
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− | And Durham's v6 ticket. In a recent update there was sadly no positive progress. In progress (10/7)
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− | '''SHEFFIELD'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=136014 136014] (10/7)<br />
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− | Atlas transfer errors at Sheffield. Elena cleaned the database, but although things looked better her end atlas still report troubles. I'm reminded of [https://twiki.cern.ch/twiki/bin/view/AtlasComputing/Tier3gGridftpSetup this setup hint] that might help (setting control_idle_timeout to 7200). In progress (6/8)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=136043 136043] (11/7)<br />
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− | ROD low availability ticket. On hold (11/7)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=131608 131608] (3/11/17)<br />
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− | As you may have guessed, the Sheffield v6 ticket. Elena gave an update last month, although sadly the news wasn't very positive. On hold (10/7)
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− | '''MANCHESTER'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=136631 136631] (9/8)<br />
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− | Atlas seeing deletion errors. Alessandra has had to kick things a few times but things were looking good this morning. In progress (13/8)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=131607 131607] (7/11/17)<br />
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− | Manchester's v6 ticket. Perfsonar is v6'd, but IIRC it might be a while until the SE is dual-stacked due to v6 DNS issues. Any progress with this from your Central IT people? On hold (14/5)
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− | '''LIVERPOOL'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=136667 136667] (12/8)<br />
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− | Atlas deletion error ticket. John is away, but my recommendation is just check you have httpd running on all your pool nodes. In progress (13/8)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=131606 131606] (3/11/17)<br />
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− | The Liverpool v6 ticket. At last check not a sausage was to be heard about the new routers that will sort out the v6 performance issues seen by the site. In progress (4/6)
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− | '''LANCASTER'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=136648 136648] (10/8)<br />
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− | Atlas transfer ticket for Lancaster as the site recovers from a DPM headnode migration that was a little rough (to say the least). We might have fixed things (or at least made things less bad). In progress (13/8)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=136635 136635] (9/8)<br />
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− | ROD Availability ticket, another side effect of the DPM migration. On hold (9/8)
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− | '''UCL'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=134686 134686] (23/4)<br />
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− | Request to upgrade the site perfsonar hosts to C7. No news on this at all. On hold (23/4)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=131604 131604] (3/11/17)<br />
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− | UCL's v6 ticket. In a May update Ben noted he had re-poked UCL Networks. No news since - has anyone heard from Ben about anything? Just checking he's okay down there. On hold (4/5)
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− | '''RHUL'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=131603 131603] (3/11/17)<br />
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− | The only ticket for RHUL is their v6 ticket. Now that you are Post-Govind how are the site's v6 plans looking? In progress (6/2)
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− | '''QMUL'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=136550 136550] (4/8)<br />
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− | A ticket from t2k that I only just noticed didn't have the "notify site" field filled in. The user was having SE connection problems, but I think this coincided with other problems at the site, so maybe the issue is fixed now? Again the same user is seeing bdii problems in his gfal commands. Assigned (13/8)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=136178 136178] (17/7)<br />
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− | A kind of parent ticket to the above one, here the same t2k user was seeing timeout issues. The situation seems a little confusing. In progress (7/8)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=136576 136576] (13/8/0647)<br />
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− | Availability ticket after the aircon failures. On hold (6/8)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=136641 136641] (9/8)<br />
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− | Atlas transfer failures after some load problems. Following the link it looks like the issues are cleared up for the last 48 hours. Dan notes in the ticket that QM might need to buy a new Storm headnode next time out. In progress (11/8)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=134573 134573] (17/4)<br />
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− | Request from CMS to install singularity. Planned for the end of Summer move to C7. Any news on that? On hold (17/4)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=132929 132929] (18/1)<br />
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− | Problems with APEL at QM. No news in the ticket since May. In progress (10/5)
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− | '''BRUNEL'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=133956 133956] (9/3)<br />
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− | Changing the CMS xroot config ticket. Raul is postponing the work until the move to C7/dome. In progress (3/7)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=136649 136649] (10/8)<br />
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− | CMS notes some possible missing files at Brunel, which Raul cannot find a record for in the last 4 weeks. Raul has asked for some extra details, as they've had phantom files at the site before. In progress (13/8)
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− | '''TIER 1'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=136199 136199] (18/7)<br />
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− | LHCB are seeing a lot of stuck transfers on the RAL FTS. In progress (7/8)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=136655 136655] (10/8)<br />
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− | LHCB spotted a missing file (with no replicas) at RAL. Sadly the file was dead, so I think this ticket can be closed. In progress (13/8)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=136028 136028] (10/7)<br />
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− | A CMS ticket with troubles reading files off of RAL disk - which I think are due to xroot problems (it's a very long ticket and I only had tiem to skim it). Chris has asked if there's a CMSSW expert that they can get involved. In progress (13/8)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=136358 136358] (25/7)<br />
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− | CMS xroot access problems from the RAL WN. On hold whilst other issues are cleared up. On hold (13/8)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=136563 136563] (6/8)<br />
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− | CMS spotted possibly corrupt files at RAL, the ticket has been referred to the ECHO team, but that was a week ago now. Of course there have been problems... In progress (6/8)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=136665 136665] (11/8)<br />
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− | CMS ticket for the site being down, the ticket is referred to the unscheduled downtime and other issues. In progress (12/8)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=136366 136366] (25/7)<br />
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− | A ticket from MICE asking for them to be removed from the batch system at RAL as the experiment winds down. Catalin asks if the removal can be tested to see if it fails as it should. Waiting for reply (8/8)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=124876 124876] (7/11/16)<br />
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− | The old Ops gridftp test ticket for ECHO. Waiting on a change to be rolled out to the RAL WNs to get the new tests working. In progress (28/6)
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