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− | '''Monday 2nd July 2018, 15.00 BST'''<br />
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− | 33 Open UK Tickets this month.
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− | '''IPv6 Tickets''' (14)<br />
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− | SUSSEX: [https://ggus.eu/?mode=ticket_info&ticket_id=131617 131617]<br />
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− | RALPP: [https://ggus.eu/?mode=ticket_info&ticket_id=131616 131616] <br />
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− | OXFORD: [https://ggus.eu/?mode=ticket_info&ticket_id=131615 131615]<br />
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− | CAMBRIDGE: [https://ggus.eu/?mode=ticket_info&ticket_id=131614 131614]<br />
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− | BRISTOL: [https://ggus.eu/?mode=ticket_info&ticket_id=131613 131613] <br />
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− | BIRMINGHAM: [https://ggus.eu/?mode=ticket_info&ticket_id=131612 131612] <br />
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− | GLASGOW: [https://ggus.eu/?mode=ticket_info&ticket_id=131611 131611]<br />
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− | ECDF: [https://ggus.eu/?mode=ticket_info&ticket_id=131610 131610]<br />
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− | DURHAM: [https://ggus.eu/?mode=ticket_info&ticket_id=131609 131609]<br />
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− | SHEFFIELD: [https://ggus.eu/?mode=ticket_info&ticket_id=131608 131608]<br />
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− | MANCHESTER: [https://ggus.eu/?mode=ticket_info&ticket_id=131607 131607]<br />
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− | LIVERPOOL: [https://ggus.eu/?mode=ticket_info&ticket_id=131606 131606]<br />
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− | UCL: [https://ggus.eu/?mode=ticket_info&ticket_id=131604 131604] <br />
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− | RHUL: [https://ggus.eu/?mode=ticket_info&ticket_id=131603 131603]<br />
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− | Oxford, Bristol, Sheffield, UCL and maybe Glasgow's tickets are all a little stale. The RALPP, Manchester and RHUL tickets really need an update due to various reasons.
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− | '''Regular Tickets.'''
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− | '''BRISTOL'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=135618 135618] (11/6)<br />
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− | CMS SAM test stageout failure. Last update from Friday things are waiting for the site-local-config to be changed, which is in hand. In progress (29/6)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=134820 134820] (29/4)<br />
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− | CMS DDM quota ticket - after a long while CMS provided some feedback as to what they would like their quotas adjusted to. After this is done then hopefuly this ticket can be closed. In progress (26/6)
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− | '''BIRMINGHAM'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=129930 129930] (4/8/17)<br />
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− | The "atlas http SAM test" ticket soon to be rendered moot by the deployment of EOS at the site. The ticket could do with a progress update, in part to see if you need atlas to do anything. On hold (23/4)
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− | '''GLASGOW'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=134689 134689] (23/4)<br />
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− | Perfsonar upgrade ticket. 4.1 is due out this quarter I believe, so the anointed time to upgrade will soon be upon you. On hold (24/4)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=135621 135621] (12/6)<br />
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− | Atlas deletion errors, much discussed. I agree that the site cannot do much, we'll need to keep pressure on the VO to fix things. In progress (21/6)
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− | '''ECDF'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=135404 135404] (30/5)<br />
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− | Low availability ROD ticket. The last week's looking green, so it's just a waiting game. On hold (28/6)
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− | '''DURHAM'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=134687 134687] (23/4)<br />
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− | Request to upgrade the perfsonar host to Centos 7. Set in progress but no news on this for a while. Could do with an update (even if it's just to take the Glasgow-stance). In progress (30/4)
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− | '''SHEFFIELD'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=134947 134947] (4/5)<br />
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− | Atlas transfers timing out. I believe Elena rolled out the gSOAP fix for the original issue, so it looks like a fresh cause of errors has popped up - checking the monitoring they're still there at at a rate of a few hundred a day. Reopened (11/6) ''Update - solved with a DB cleanup.''
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=135851 135851] (28/6)<br />
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− | T2K having trouble downloading files from Sheffield. It turns out that the files have disappeared from the site. The VO has offered to close the ticket, but it's a good idea to suggest that they delete these entries from their LFC first (if they haven't already). In progress (30/6)
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− | '''LIVERPOOL'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=135852 135852] (29/6)<br />
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− | A ticket assigned on Friday, atlas complaining that deletions aren't working. I suspect a fallen over httpd daemon. Assigned (29/6) ''Update - solved. The second pass of the automatic httpd restarter fixed things.''
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− | '''UCL'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=134686 134686] (23/4)<br />
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− | I am once again regretting not spinning these off into their own list - another request to upgrade the site perfsonar hosts. No news since it since the ticket was acknowledged. On hold (23/4)
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− | '''QMUL'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=134573 134573] (17/4)<br />
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− | CMS request to install Singularity, on hold until the site's C7 upgrade. On hold (17/4)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=132929 132929] (18/1)<br />
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− | CMS spotting APEL problems. The ticket's been quiet for a bit, is there a conversation with the APEL devs happening along a different channel? In progress (10/5)
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− | '''BRUNEL'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=135871 135871] (1/7)<br />
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− | LHCB have noticed a black hole node gobbling up pilots at Brunel. Assigned (1/7) ''Solved by offlining the bad node.''
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=133956 133956] (9/3)<br />
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− | CMS xroot config ticket. CMS would like to know if there's any progress? In progress (15/6)
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− | '''100IT'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=135786 135786] (22/6)<br />
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− | A simple availability ticket, made a bit horrid by all the auto-replies from the 100IT helpdesk system. On hold (28/6)
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− | '''TIER 1'''<br />
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=134685 134685] (23/4)<br />
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− | The last of the requests to upgrade the perfsonar hosts. Last update was positive. In progress (11/6)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=135822 135822] (26/6)<br />
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− | CMS jobs seeing file read problems. Quite a complex issue, but it looks to be a problem with singularity and bind paths - a corresponding singularity issue has been opened ([https://github.com/singularityware/singularity/issues/1707 here]). In progress (29/6)
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− | [https://ggus.eu/?mode=ticket_info&ticket_id=124876 124876] (7/11/16)<br />
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− | The oldest ticket, this ROD ticket for ECHO was waiting on the tests to be fixed. As seen in the now solved ([https://www.ggus.org/index.php?mode=ticket_info&ticket_id=125026 125026]) it looks like things should work (or at least be able to be made to work). But it requires some setup at the site tweaking the SE_PATH, this is underway. Reopened (28/6)
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