Difference between revisions of "Operations Bulletin Latest"

Monday 5th December

• December 6th 2016 ARGO team will decommission the old SAM GridMon box mon.egi.eu, housing central ATP and POEM. These services became obsolete when we switched to central monitoring instances in July. VO SAM instances will not be affected as they are using local ATP and POEM.
• Planet GridPP run by Glasgow for our GridPP blog posts is being moved to run on a VM this week.
• The current VO table for GridPP is active under: http://pprc.qmul.ac.uk/~lloyd/gridpp/votable.html.
• Marcus raised a question on: removing SE from GridPP dirac. Any general observations?
• Matt reports on 'TMPDIR strategies': sandbox and home areas, mounted on a reasonable nfs server not working under SGE for DUNE. Pointed to https://wiki.egi.eu/wiki/Tools/Manuals/TS122.
• The website for submitting CHEP 2016 papers will open soon. The site is provided by IOP and the committee have requested some modifications to help ensure that the submitted papers can be correctly mapped on to the relevant CHEP 2016 tracks. This process is taking a little longer than planned.
• NA62 is now in the list of GGUS VOs.
• 3rd Developers@CERN Forum - Frontend & User interfaces.
• News from Monday's WLCG ops meeting.
• CERN accounts - status.

Monday 28th November

• Testing of the new GOC-DB 5.7 version is invited over the next 2 weeks. For more information see the GGUS ticket.

Monday 21st November

• There is a GridPP Oversight Committee meeting this week.
• ATLAS - APEL accounting records comparison. Bug found in scripts for ARC and Torque.
• Marcus: xrdcp test for sites with DPM.
• The EGI Security Policy Group has produced a new revised and updated Top-Level Security Policy document. This brings the document up to date in terms of terminology and the current set of security policy documents, although one of our aims was also not to change more than we needed to (as the old document has served us well over many years!). Just to be clear – this policy applies to ALL current and future EGI infrastructures and services. The draft is available for comment until the OMB this Thursday.
• HEPSYSMAN 2017 dates to be confirmed soon.
• A new release of the Accounting Portal is ready for testing. Please test the new release for the next 2 weeks, and report via the tracking GGUS ticket any comment, bugs or suggestions for improvement.
• WLCG meeting (pre-GDB) on networking: 10 Jan 2017 at CERN. It will be the opportunity for LHC experiments, Network operators, WLCG service and site managers to meet and discuss the network requirements for the 3rd run of the LHC, planned for 2021-2023.
• The ARC brainstorming camp takes place 28th November - 2nd December.
• Reminder of Andy W's request on: Call for UK feedback to the ARC brainstorming camp.

Monday 14th November

• Notes from today's WLCG operations meeting. (Note security update information).
• Note Andy W's request on: Call for UK feedback to the ARC brainstorming camp.
• GridPP on Slack (and avoiding fragmentation).
• There was a GridPP Technical Meeting (11/11/2016, 11:00 Europe/London).
• Markus E asked about "xrootd/dpm and checksum". Have other sites experienced failures with ATLAS related to the checksumming?
• UMD 4.3.0 has been released as of Nov 10th.

Monday 7th November

• DPM workshop 23rd/24th November 2016 at LPNHE (Paris) - Reminder - Speakers and participants are kindly invited to register.
• Tom notes that he has re-written the GridPP UserGuide to use Ganga as the User Interface.
• Sharing of RPMs.

Monday 5th December

• There was a WLCG ops coordination meeting on 1st: Agenda | Minutes

Monday 7th November

• Minutes from the November 2nd 2016 at 4pm CET: MW Readiness WG meeting
• There was a WLCG ops coordination meeting last wee. [ https://indico.cern.ch/event/540423/ Agenda] | Minutes.
  • The theme of the next meeting on Dec. 1st will be the results of the Lightweight Site survey. There will be a sub-topic on HTCondor Accounting.

Tuesday 25th October

• The next middleware readiness meeting will be on 2nd November. [ http://indico.cern.ch/e/MW-Readiness_19 Agenda].

Monday 3rd October

• There was a WLCG ops coordination meeting last week: Agenda. (Good to review in the ops meeting).

Monday 26th September

• There is a WLCG ops coordination meeting on 29th. The theme is 'lightweight sites'.

Monday 19th September

• There was a WLCG Throughput call on 15th.
• The next ops meeting is on 29th. Theme suggestions welcome.

Tuesday 6th December A reminder that there is a weekly Tier-1 experiment liaison meeting. Notes from the last meeting here

• A PDU in the UPS room failed at about 01:15 on Monday (05/12/2016) morning. This caused lots of monitoring alerts within the Tier1 but only some external services were affected.
• Owing to staff availability the upgrade of Castor to version 2.1.15 is being scheduled to take place in January.
• We need to carry out firmware updates on a particular batch of servers - which are in use by Atlas, VMS and LHCb. Will arrange when this can be done. We are also looking to merge the small disk pools in use by Atlas and LHCb into their larger pools.
• Following Andrew's return from vacation there has been an update of the FTS3 service.

Wednesday 07 Dec

• Good GridPP presence at the CLOUD-SIG workshop at Crick last week. Real Work™ included GridFTP-endpoint-in-the-cloud and Jupyter notebooks. How do you get data into a Jupyter notebook (from the grid)?
• Opportunity to do more with data transfer between infrastructures.

Wednesday 23 Nov

• A couple of operational issues; ATLAS data mover triggering lack of checksum support in xroot in Edinburgh DPM

Wednesday 16 Nov

• Some curious operational issues with failed xroot transfers - need more testing
• Duncan provided feedback from the JISC data transfer/campus networking workshop

Wednesday 09 Nov

• Storage related issues from hepsysman?
• ...

Wednesday 02 Nov

• Big picture: an attempt to explain where GridPP fits with other things such as "UKT0" and other infrastructures

Tuesday 6 December

• RCUK Clouds workshop last Tuesday: GridPP/SKA demo. Andrew asked to lead an HTC/Clouds Task Force.
• VMCondor framework for running HTCondor jobs in Vac/Vcycle compatible VMs: adapted for ATLAS, local batch, and now being tested for ALICE at Manchester using a pool of HTCondor jobs at CERN.
• Vac and Vcycle resources now in LHCb VOFeed given to SAM/ETF, ready for next stage of testing WLCG SAM probes inside pilots.

Tuesday 22 November

• Next generation LHCb pilots / VMs deployed at all VM-based sites. Includes multiple parallel payloads support for multiprocessor VMs and new WLCG SAM probes framework, addressing JIRA task GridPP-5
• Vac 2.0 mixed-sized VMs support in testing, using Super Slots mechanism to create multiple single-processor VMs in groups to avoid breaking up N processor slots for multiprocessor VMs.
• skatelescope.eu and LHCb demo at RCUK workshop on 29th Nov, showing transparent access to OpenStack resources at DataCentred Ltd and CERN using GridPP/LHCb DIRAC services and DIRAC VMs.

Tuesday 15 November

• LHCb prototype of implementation of SAM probes for VMs done. Next step is to install the client script in the ETF/SAM test setup and test at multiple sites. Once finished, will address JIRA task GridPP-5

Monday 14th November

• Alessandra has written an FAQ to extract numbers from ATLAS and APEL avoiding the SSB.

Monday 26th September

• A problem with the APEL Pub and Sync tests developed last Tuesday and was resolved on Wednesday. This had a temporary impact on the accounting portal.

• APEL status: An issue at Sheffield?

Tue 22nd Nov

• More on Accounting audit tools

The process for ARC, Toque and VAC is now documented here.

https://github.com/gridpp/audit/wiki

Tue 15 Nov

• Accounting audit tools

GridPP project in github used to host documents and scripts to audit work done accounts independently of APEL. So far, methods exist for ARC CE, and Torque batch system. Method for VAC still rough and being worked out by (e.g.) next week. To get the material:

git clone https://sjones-hep-ph-liv-ac-uk@github.com/gridpp/audit.git

Substituting you own github username. Or go to:

https://github.com/gridpp/audit

For write access, ask Andrew McNab.

• Changes to CMS resource requirements in Approved VOs

See https://www.gridpp.ac.uk/wiki/GridPP_approved_VOs

Scroll to the Resources table at the bottom and check the new CMS requirements.

Tue 1 Nov

Publishing tutorial updated to use new wording for various measurements.

https://www.gridpp.ac.uk/wiki/Publishing_tutorial#Accounting_transmissions

https://www.gridpp.ac.uk/wiki/GridPP_approved_VOs

General note

See the worst KeyDocs list for documents needing review now and the names of the responsible people.

Monday 7th November

• There was an EGI Ops meeting today: agenda

• UMD 3.14.5 released today
  • VOMS 3.5.0, which makes RFC proxies the default for voms-proxy-init

• UMD 4.3.0 'October' release, release candidate ready, to be released by end of this week, including:
  • ARC, GFAL2, XROOT, Davix, dCache, ARGUS, Gridsite, edg-mkgrid, umd-release for CentOS7

• please start using UMD4/SL6 or UMD4/CentOS7 instead of UMD3/SL6 & please don't use anymore EMI3
  • (think there may be a campaign around this soon)

• Downtimes due to the vulnerability CVE-2016-5195: request an A/R recomputation
  • All the resource centres that were affected by the vulnerability CVE-2016-5195 and that declared a downtime between 2016-10-20 16:00 UTC and 2016-10-31 18:00 UTC are invited to request a recomputation of A/R figures for the days in which the downtime was ongoing.

• ARGO proposal to use GOCDB as the only source of topology information
  • https://indico.egi.eu/indico/event/3092/contribution/2/material/0/0.pdf

• VAPOR 2.1 released in September, it replaces GSTAT
  • each NGI should review the information provided by their sites and let us know any inconsistency: http://operations-portal.egi.eu/vapor/resources/GL2ResSummary

• Next meeting: Dec 5th, 2016 meeting calendar

Tuesday 1st December

• Sites are kindly invited to update the monitoring status page at https://www.gridpp.ac.uk/wiki/Site_monitoring_status

Tuesday 16th June

• F Melaccio & D Crooks decided to add a FAQs section devoted to common monitoring issues under the monitoring page.
• Feedback welcome.

Tuesday 31st March

• Glasgow Graphite/Grafana documentation: http://www.scotgrid.ac.uk/graphite/

Monday 7th December

• Meeting last Friday - agenda: https://indico.cern.ch/event/356853/ minutes: https://indico.cern.ch/event/356853/material/minutes/1.pdf
• This was the wrap-up meeting of the consolidation TF; the mailing list will remain extant for a while yet.

Monday 5th December

• Another fairly quiet week. There were a few new tickets, which are mostly now resolved. There was an intermittent SRM alarm at RALPP which sporadically appeared then disappeared; it finally hung around long enough today to raise a ticket.

Monday 21st November

• EFDA low-availability (egi.eu.lowAvailability-/EFDA-JET@EFDA-JET_Availability) ticket finally removed!

Monday 14th November

• AM reports: End of two week shift. Various planned and unplanned downtimes. No grid-wide issues.

Tuesday 7th December

• Raul reports: validation of site BDII on Centos 7 done.

Tuesday 15th September

• UMD 3.13.3 is available.

Tuesday 12th May

• MW Readiness WG meeting Wed May 6th at 4pm. Attended by Raul, Matt, Sam and Jeremy.

References

• Staged Rollout pages (now separated into EMI1 & 2), and the page listing the deployed versions is extractable from the bdii, so they should all be reasonably up-to-date:
• http://www.hep.ph.ic.ac.uk/~dbauer/grid/staged_rollout.html
• http://www.hep.ph.ic.ac.uk/~dbauer/grid/staged_rollout_emi2.html
• http://www.hep.ph.ic.ac.uk/~dbauer/grid/state_of_the_nation.html

Tuesday 6th December

• One user suspension (and subsequent release) in Argus due to an EGI FedCloud incident. Not know to affect UK.
• CVE-2016-7117 still waiting for distro. kernel updates
• Next Security Team meeting on the 13th Dec.
• Certificate has expired on pakiti.egi.eu 5/12/2016 [1]

Monday 21st November

• The IGTF will release a regular update to the trust anchor repository (1.79) on Monday, Nov 28th 2016.
• We are still seeing sites pop-up in the dashboard in relation to EGI-SVG-2016-11476.
• CVE-2016-7117 still waiting for distro. kernel updates

Monday 14th November

• CVE-2016-7117

The EGI security dashboard.

- This includes notifying of (inter)national services that will have an outage in the coming weeks or will be impacted by work elsewhere. (Cross-check the Tier-1 update).

Tuesday 25th October

• Duncan has recreated the UK perfSONAR mesh. Link here!

Monday 19th September

• UK eScience CA - certificate issuance problems. Jens reported that on 15th a partial but significant database corruption occurred on the signing system for the CA. Data was restored from (offline) backups but the rebuild was not correctly configured.

• A large number of site admins and other GridPP supporters appeared to be suspended from the dteam VO last week. “During a planned upgrade operation of VOMS service, a system malfunction occurred. As a result, some users received false notification about membership expiration. We are in contact with the software development team in order to identify the cause.”

Monday 5th December 2016, 14.30 GMT
22 Open UK Tickets this month.

SUSSEX
122772 (11/7)
atlas xroot/http ticket. No progress expected till January, but Jeremy M has noted this in the ticket. On hold (21/11)

124614 (24/10)
Availability ticket, on hold as is S.O.P., but this one is hanging around longer then usual. Perhaps it has something to do with the blips of "Unknown" status? On hold (14/11)

RALPP
125320 (2/12)
Intermittant nagios test failures for the RALPP dcache - Chris is fighting load issues but sadly doesn't seem to be reporting much luck. In progress (2/12)

OXFORD
121924 (2/6)
Perfsonar performance drop at Oxford. Pete G updated the ticket reporting a similar issue to that seen elsewhere - the perfsonar isn't filling up the available bandwidth. On hold (5/12)

BIRMINGHAM
122771 (11/7)
Atlas xrootd and http ticket - any luck (or lack thereof) with it Mark now that you're not dealing with ungrateful undergrads? In progress (29/11)

125169 (24/11)
Small VO acls on the Birmingham batch system, Mark is just getting round to look at this too. In progress (29/11)

GLASGOW
124821 (3/11)
One of the AFS tickets - on hold whilst Gordon asks around to see who's using afs. On hold (16/11)

124052 (25/9)
LHCB ticket about the incorrect job numbers reported by the Glasgow ARCs. IIRC the Glasgow position is to wait on an official release with the fix? No movement on the linked bugzilla or ticket. Booo. On hold (26/9)

EDINBURGH
124758 (1/11)
Another Availability ticket (which I'm thinking of renaming "Bauer-Banes" for how much they righteously annoy Daniela). Just waiting for it to clear. On hold (14/11)

125209 (27/11)
ECDF failing apel sync tests. Andy added their apel node (back?) into the gocdb, and things are looking better, although there is a gap in October. If this hole can be plugged then the ticket can be closed I think (if it can't then the ticket can also be closed, but it would be a less happy ending). In progress (1/12)

MANCHESTER, LIVERPOOL and RHUL AFS TICKETS
124822 (3/11)
The Manchester ticket was referred to Sabah (who in turn referred it to the Uni firewall admins)- Andrew M noted his righteous displeasure at the Tier 2s being ticketed about this. I would advise self closing the ticket (or at least on holding it). In progress (8/11)

124819 (3/11)
John B fielded this for Liverpool, again it's a ticket that could do with being On Holded if you don't want to just close it. In progress (3/11)

124816 (3/11)
Simon fielded the RHUL ticket, forwarding the information on. Same deal as the previous two tickets with this chap. In progress (7/11)

THE TIER ONE
124606 (24/10)
CMS consistency checking ticket - Andrew L is deletions in progress so this is chugging along nicely now. In progress (2/12)

124876 (7/11)
Nagios test failures to the echo instance - Alastair has been working on getting the probe fixed so it's relevant to this object store (see 125026). On hold (21/11)

125348 (5/12)
Request from CMS to update phedex- Andrew L has added it to this week's to do list. In progress (5/12)

125325 (3/12)
Atlas MCORE job stagein failing - possibly due to problems with some disk servers/switches that occured overnight, although Brian points out that FTS transfers are okay. Looking on panda though I don't think the picture has improved greatly yet. In progress (5/12) Update - solved, with the disk server back in action stage in succeeds again.

125157 (24/11)
Creation of a cvmfs repo for extras-fp7.eu. Catalin has worked hard debugging some user problems, just skimming the ticket but things are looking better for the user now (after switching UIs!), they should be uploading stuff soon. In progress (2/12)

124478 (17/10)
na62 WMS jobs getting stuck forever at RAL. Dan from na62 has asked for an update. In progress (29/11)

122827 (12/7)
Sno+ ticket asking for more disk space. Gareth asked for an update, and David reports that there hasn't been any recent complaints about MC access times. Perhaps the ticket can be closed? In progress (1/12)

117683 (18/11/2015)
Castor not publishing glue2 - Jens updated in October with word that available effort for developing this is minimal, this should tide the ticket over till next year. On hold (5/10)

JET-TING OFF 122198 (17/6)
I forgot to talk to Jeremy about closing Jet in the GOCDB last week, I'll do it this week. In progress (5/12)

29th November 2016

LSST monitoring is available through vo-nagios

https://vo-nagios.physics.ox.ac.uk/nagios/cgi-bin/status.cgi?servicegroup=lsst&style=detail

13th September 2016

• New wiki page has been created for ARGO Nagios https://www.gridpp.ac.uk/wiki/ARGO_Nagios_Monitoring. I will add some more information to it later.
• Removed old wiki links about sam nagios from gridpp wiki page.
• VO nagios still exist and working. I have opened a ticket to explore ARGO VO Nagios, https://ggus.eu/index.php?mode=ticket_info&ticket_id=123604

19th July

Both instances of gridppnagios at Oxford and Lancaster has been decommissioned.

12th July 2016

Central ARGO monitoring service has started from 1st of July. All grid resources are monitored through two Nagios instances

https://argo-mon.egi.eu/nagios/

https://argo-mon2.egi.eu/nagios/

It has same interface as gridppnagios. Alarms from these instances goes to Operational Dashboard

http://argo.egi.eu/ is a web interface which provides availability/reliability figures and site status. It is equivalent of old myegi interface with some additional services.

I am planning to decommission both instances of gridppnagios in coming weeks. I have stopped nagios and httpd on both instances so it will not send tests to grid resources in UK. I will also decommission storage-monit.physics.ox.ac.uk which was only used for storage replication test.

We will keep vo-nagios.physics.ox.ac.uk running until we get a replacement for vo-monitoring.

Monday 13th June

• Active Nagios instance moved to Lancaster

Tuesday 5th April 2016

Oxford had a scheduled network warning so active nagios instance was moved from Oxford to Lancaster. I am not planning to move it back to Oxford for the time being.

Tuesday 26th Jan 2016

One of the message broker was in downtime for almost three days. Nagios probes picks up a random message broker and failover is not working so a lot of ops jobs hanged for long time. Its a known issue and unlikely to be fixed as SAM Nagios is in its last leg. Monitoring is moving to ARGO and many things are not clear at the moment.

Monday 30th November

• The SAM/ARGO team has created a document describing Availability reliability calculation in ARGO tool.

Tuesday 19th May

• There is a current priority for enabling/supporting our joining communities.

Tuesday 5th May

• We have a number of VOs to be removed. Dedicated follow-up meeting proposed.

Tuesday 28th April

• For SNOPLUS.SNOLAB.CA, the port numbers for voms02.gridpp.ac.uk and voms03.gridpp.ac.uk have both been updated from 15003 to 15503.

Tuesday 31st March

• LIGO are in need of additional support for debugging some tests.
• LSST now enabled on 3 sites. No 'own' CVMFS yet.

• Impact
  • Citation policy (https://www.gridpp.ac.uk/acknowledging.html)

Tuesday 23rd February

• For January:

ALICE: All okay.

• ATLAS:

RHUL 89%:89% Lancaster 0%:0%

• CMS:

RALPP: 80%::80%

• LHCb:

RALPP: 77%:77%

• Site responses:

• • RHUL: The largest problem was related to the SRM. The DPM version was upgraded and it took several weeks to get it working again (13 Jan onwards). Several short-lived occurrences of running out of space on the SRM for non-ATLAS VOs. For around 3 days (15-17 Jan) the site suffered from a DNS configuration error by their site network manager which removed their SRM from the DNS, causing external connections such as tests and transfers to fail. For one day (25 Jan) the site network was down for upgrade to the 10Gb link to JANET. Some unexpected problems occurred extending the interruption from an hour to a day. The link has been successfully commissioned.

• • Lancaster: The ASAP metric for Lancaster for January is 97.5 %. There is a particular problem with ATLAS SAM tests which doesn’t affect the site activity in production and analysis and this relates to the path name being too long. A re-calculation has been performed.

• • RALPP: Both CMS and LHCb low figures are due to specific CMS jobs overloading the site SRM head node. The jobs should have stopped now.

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Highlights from this meeting are now included in the Tier1 report farther up this page.

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Atlas S&C week 2-6 Feb 2015

Production

• Prodsys-2 in production since Dec 1st

• Deployment has not been transparent , many issued has been solved, the grid is filled again

• MC15 is expected to start soon, waiting for physics validations, evgen testing is underway and close to finalised.. Simulation expected to be broadly similar to MC14, no blockers expected.

Rucio

• Rucio in production since Dec 1st and is ready for LHC RUN-2. Some fields need improvements, including transfer and deletion agents, documentation and monitoring.

• Rucio dumps available.

• Dark data cleaning

• files declaration . Only Only DDM ops can issue lost files declaration for now, cloud support needs to fill a ticket.

• Webdav panda functional tests with Hammercloud are ongoing

Monitoring

• Main page

• DDM Accounting

• space

• Deletion

ASAP

• ASAP (ATLAS Site Availability Performance) in place. Every 3 months the T2s sites performing BELOW 80% are reported to the International Computing Board.

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• N/A