Tier1 Operations Report 2020-01-29

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RAL Tier1 Operations Report for 22nd January 2020

Review of Issues during the week 15th January 2020 to the 21st January 2020.


Current operational status and issues
Notable Changes made since the last meeting.
  • NTR
Entries in GOC DB starting since the last report.
Service ID Scheduled? Outage/At Risk Start End Duration Reason
FTS 28258 Yes Outage 2020-01-22 0800 2020-01-22 1700 9 hrs Cator DB upgrade
Declared in the GOC DB

Castor nameserver upgrade 22-01-20 https://goc.egi.eu/portal/index.php?Page_Type=Downtime&id=28258

  • No ongoing downtime
Advanced warning for other interventions
The following items are being discussed and are still to be formally scheduled and announced.


Possibel CVMFS downtime for physical server move. To be understood.


Open GGUS Tickets
Ticket-ID Type VO Site Priority Responsible Unit Status Last Update Subject Scope
144884 TEAM atlas RAL-LCG2 urgent NGI_UK in progress 2020-01-21 16:31:00 The worker was failed while the job was starting : Job submission to LRMS failed WLCG
144549 USER mice RAL-LCG2 less urgent NGI_UK in progress 2020-01-17 12:20:00 Additional MICE Miscellaneous data for Castor EGI
144431 USER cms RAL-LCG2 urgent NGI_UK on hold 2020-01-22 10:42:00 Transfers failing to RAL_Disk WLCG
143669 USER snoplus.snolab.ca RAL-LCG2 urgent NGI_UK on hold 2019-11-18 09:13:00 SNO+ LFC to DFC migration EGI
143323 TEAM lhcb RAL-LCG2 top priority NGI_UK on hold 2019-12-20 12:40:00 File deletion at RAL ECHO WLCG
142350 TEAM lhcb RAL-LCG2 top priority NGI_UK on hold 2019-12-12 14:50:00 Proble accessing some LHCb files at RAL WLCG



GGUS Tickets Closed Last week


Ticket-ID Type VO Site Priority Responsible Unit Status Last Update Subject Scope
144457 TEAM lhcb RAL-LCG2 very urgent NGI_UK solved 2020-01-15 14:15:00 Failing transfer to RAL-BUFFER WLCG



Availability Report

Day Atlas CMS LHCB Alice Comments
2020-01-15 100 100 100 100
2020-01-16 100 100 100 100
2020-01-17 100 100 100 100
2020-01-18 100 100 100 100
2020-01-19 100 100 100 100
2020-01-20 100 100 100 100
2020-01-21 100 100 100 100
Hammercloud Test Report
Target Availability for each site is 97.0%
Day Atlas HC CMS HC Comment
2020-01-15 100 99
2020-01-16 100 98
2020-01-17 100 96
2020-01-18 100 99
2020-01-19 100 97
2020-01-20 100 98
2020-01-21 71 98

Key: Atlas HC = Atlas HammerCloud (Queue RAL-LCG2_UCORE, Template 841); CMS HC = CMS HammerCloud

Notes from Meeting.

Tier-1 Liaison 15/01/2020

Attendee's: Brian, Katy, Darren, Henry, Rob, and Raja

- Possibility that CMS might not be using multi-core jobs efficiently/correctly. - Henry (MICE) has written the last data to MICE Archive. He will confirm this is all present and correct in the following week. - Henry questioned using XRD. However was informed that CASTOR users should use SRM as tape end-point. - 144549: Henry to confirm write complete next week. - 144457: Christophe to check and then close. - 144431: Placeholder ticket for Katy. - 143669: Action with Alistair. - 143323/142350: Still on-hold awaiting Echo Mimic - Tim RT’s tickets – no new ones, no progress on current ones