RAL Tier1 Operations Report for 30th October 2019
Review of Issues during the week 23rd October 2019 to the 29th October 2019.
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Current operational status and issues
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Notable Changes made since the last meeting.
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Entries in GOC DB starting since the last report.
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Service
|
ID
|
Scheduled?
|
Outage/At Risk
|
Start
|
End
|
Duration
|
Reason
|
|
|
|
|
|
|
|
|
Service
|
ID
|
Scheduled?
|
Outage/At Risk
|
Start
|
End
|
Duration
|
Reason
|
-
|
-
|
-
|
-
|
-
|
-
|
-
|
-
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Advanced warning for other interventions
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The following items are being discussed and are still to be formally scheduled and announced.
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Listing by category:
- DNS servers will be rolled out within the Tier1 network.
Ticket-ID
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Type
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VO
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Site
|
Priority
|
Responsible Unit
|
Status
|
Last Update
|
Subject
|
Scope
|
143838
|
TEAM
|
atlas
|
RAL-LCG2
|
less urgent
|
NGI_UK
|
in progress
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2019-10-30 08:49:00
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RAL-LCG2: TRANSFER an end-of-file was reached globus_xio: An end of file occurred
|
WLCG
|
143834
|
USER
|
cms
|
RAL-LCG2
|
urgent
|
NGI_UK
|
in progress
|
2019-10-30 10:34:00
|
transfers failing to T1_UK_RAL_Disk
|
WLCG
|
143831
|
TEAM
|
lhcb
|
RAL-LCG2
|
very urgent
|
NGI_UK
|
in progress
|
2019-10-29 13:25:00
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low efficiency at gsiftp://gridftp.echo.stfc.ac.uk
|
WLCG
|
143767
|
USER
|
cms
|
RAL-LCG2
|
urgent
|
NGI_UK
|
in progress
|
2019-10-29 07:33:00
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FIle read issues for Workflows where data is located at T1_UK_RAL
|
WLCG
|
143762
|
TEAM
|
lhcb
|
RAL-LCG2
|
urgent
|
NGI_UK
|
in progress
|
2019-10-23 14:12:00
|
Stop using sl6 queues at RAL
|
WLCG
|
143669
|
USER
|
snoplus.snolab.ca
|
RAL-LCG2
|
urgent
|
NGI_UK
|
in progress
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2019-10-18 14:25:00
|
SNO+ LFC to DFC migration
|
EGI
|
143645
|
TEAM
|
lhcb
|
RAL-LCG2
|
top priority
|
NGI_UK
|
in progress
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2019-10-21 11:02:00
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Jobs Failed to access files at RAL-LCG2
|
WLCG
|
143323
|
TEAM
|
lhcb
|
RAL-LCG2
|
top priority
|
NGI_UK
|
in progress
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2019-10-14 08:45:00
|
File deletion at RAL ECHO
|
WLCG
|
142350
|
TEAM
|
lhcb
|
RAL-LCG2
|
top priority
|
NGI_UK
|
in progress
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2019-10-28 17:14:00
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Proble accessing some LHCb files at RAL
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WLCG
|
GGUS Tickets Closed Last week
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Ticket-ID
|
Type
|
VO
|
Site
|
Priority
|
Responsible Unit
|
Status
|
Last Update
|
Subject
|
Scope
|
143818
|
TEAM
|
lhcb
|
RAL-LCG2
|
very urgent
|
NGI_UK
|
verified
|
2019-10-28 09:23:00
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Data transfers problem at RAL-LCG2
|
WLCG
|
143774
|
USER
|
cms
|
RAL-LCG2
|
urgent
|
NGI_UK
|
solved
|
2019-10-25 11:00:00
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cernvmfs.gridpp.rl.ac.uk inaccessible over IPv6
|
EGI
|
143765
|
USER
|
cms
|
RAL-LCG2
|
urgent
|
NGI_UK
|
solved
|
2019-10-23 16:26:00
|
RAL redirector unsubscribed from federation
|
WLCG
|
143569
|
TEAM
|
atlas
|
RAL-LCG2
|
top priority
|
NGI_UK
|
closed
|
2019-10-23 23:59:00
|
Problem with FTS at RAL
|
WLCG
|
143565
|
USER
|
cms
|
RAL-LCG2
|
urgent
|
NGI_UK
|
closed
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2019-10-23 23:59:00
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RAL FTS is Down
|
WLCG
|
Day
|
Atlas
|
CMS
|
LHCB
|
Alice
|
Comments
|
2019-10-16
|
100
|
99
|
100
|
100
|
|
2019-10-17
|
100
|
100
|
100
|
100
|
|
2019-10-18
|
100
|
100
|
100
|
100
|
|
2019-10-19
|
100
|
100
|
100
|
100
|
|
2019-10-20
|
100
|
100
|
100
|
100
|
|
2019-10-21
|
100
|
100
|
100
|
100
|
|
2019-10-22
|
100
|
100
|
100
|
100
|
|
Target Availability for each site is 97.0%
|
Day |
Atlas HC |
CMS HC |
Comment
|
2019-10-16 |
96 |
99 |
|
2019-10-17 |
100 |
99 |
|
2019-10-18 |
100 |
99 |
|
2019-10-19 |
100 |
98 |
|
2019-10-20 |
100 |
99 |
|
2019-10-21 |
100 |
98 |
|
2019-10-22 |
89 |
98 |
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Key: Atlas HC = Atlas HammerCloud (Queue RAL-LCG2_UCORE, Template 841); CMS HC = CMS HammerCloud
|