RAL Tier1 Operations Report for 16th October 2019
| Review of Issues during the week 9th October 2019 to the 15th October 2019.
|
- New IPV6 IPv6 packet loss on SuperJanet from nonOPN sudneteed hosts. 8/10/2019
| Current operational status and issues
|
| Notable Changes made since the last meeting.
|
| Entries in GOC DB starting since the last report.
|
| Service
|
ID
|
Scheduled?
|
Outage/At Risk
|
Start
|
End
|
Duration
|
Reason
|
|
|
|
|
|
|
|
|
|
| Service
|
ID
|
Scheduled?
|
Outage/At Risk
|
Start
|
End
|
Duration
|
Reason
|
| -
|
-
|
-
|
-
|
-
|
-
|
-
|
-
|
| Advanced warning for other interventions
|
| The following items are being discussed and are still to be formally scheduled and announced.
|
Listing by category:
- DNS servers will be rolled out within the Tier1 network.
| Ticket-ID
|
Type
|
VO
|
Site
|
Priority
|
Responsible Unit
|
Status
|
Last Update
|
Subject
|
Scope
|
| 143645
|
TEAM
|
lhcb
|
RAL-LCG2
|
very urgent
|
NGI_UK
|
in progress
|
2019-10-15 15:07:00
|
Jobs Failed to access files at RAL-LCG2
|
WLCG
|
| 143323
|
TEAM
|
lhcb
|
RAL-LCG2
|
top priority
|
NGI_UK
|
in progress
|
2019-10-14 08:45:00
|
File deletion at RAL ECHO
|
WLCG
|
| 142350
|
TEAM
|
lhcb
|
RAL-LCG2
|
top priority
|
NGI_UK
|
in progress
|
2019-10-07 14:52:00
|
Proble accessing some LHCb files at RAL
|
WLCG
|
| GGUS Tickets Closed Last week
|
| Ticket-ID
|
Type
|
VO
|
Site
|
Priority
|
Responsible Unit
|
Status
|
Last Update
|
Subject
|
Scope
|
| 143569
|
TEAM
|
atlas
|
RAL-LCG2
|
top priority
|
NGI_UK
|
solved
|
2019-10-09 11:57:00
|
Problem with FTS at RAL
|
WLCG
|
| 143567
|
TEAM
|
lhcb
|
RAL-LCG2
|
very urgent
|
NGI_UK
|
verified
|
2019-10-14 12:47:00
|
FTS3 problem for transfers executing at RAL FTS3 server
|
WLCG
|
| 143565
|
USER
|
cms
|
RAL-LCG2
|
urgent
|
NGI_UK
|
solved
|
2019-10-09 11:53:00
|
RAL FTS is Down
|
WLCG
|
| 143406
|
USER
|
cms
|
RAL-LCG2
|
urgent
|
NGI_UK
|
closed
|
2019-10-15 23:59:00
|
transfers failing to T1_UK_RAL_Disk
|
WLCG
|
| 143402
|
USER
|
none
|
RAL-LCG2
|
urgent
|
NGI_UK
|
verified
|
2019-10-09 11:58:00
|
CVMFS IPv6 connection issues at RAL
|
EGI
|
| 143384
|
TEAM
|
atlas
|
RAL-LCG2
|
very urgent
|
NGI_UK
|
closed
|
2019-10-10 23:59:00
|
Low efficiency of Atlas transfers to sites in UK cloud
|
WLCG
|
| 143379
|
USER
|
cms
|
RAL-LCG2
|
urgent
|
NGI_UK
|
closed
|
2019-10-10 23:59:00
|
issues with RAL FTS?
|
WLCG
|
| 142689
|
USER
|
cms
|
RAL-LCG2
|
very urgent
|
NGI_UK
|
closed
|
2019-10-15 23:59:00
|
Transfer failing to RAL_Disk
|
WLCG
|
| 140447
|
USER
|
dteam
|
RAL-LCG2
|
less urgent
|
NGI_UK
|
closed
|
2019-10-11 23:59:00
|
packet loss outbound from RAL-LCG2 over IPv6
|
EGI
|
| Day
|
Atlas
|
CMS
|
LHCB
|
Alice
|
Comments
|
| 2019-10-02
|
100
|
100
|
100
|
96
|
|
| 2019-10-03
|
100
|
100
|
100
|
100
|
|
| 2019-10-04
|
100
|
100
|
100
|
100
|
|
| 2019-10-05
|
100
|
100
|
100
|
100
|
|
| 2019-10-06
|
100
|
100
|
100
|
100
|
|
| 2019-10-07
|
100
|
100
|
100
|
100
|
|
| 2019-10-08
|
100
|
100
|
100
|
100
|
|
| Target Availability for each site is 97.0%
|
| Day |
Atlas HC |
CMS HC |
Comment
|
| 2019-10-02 |
100 |
100 |
|
| 2019-10-03 |
100 |
100 |
|
| 2019-10-04 |
100 |
99 |
|
| 2019-10-05 |
100 |
99 |
|
| 2019-10-06 |
100 |
100 |
|
| 2019-10-08 |
100 |
100 |
|
| 2019-10-09 |
100 |
100 |
|
Key: Atlas HC = Atlas HammerCloud (Queue RAL-LCG2_UCORE, Template 841); CMS HC = CMS HammerCloud
|
