Tier1 Operations Report 2019-10-09

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RAL Tier1 Operations Report for 9th October 2019

Review of Issues during the week 2nd October 2019 to the 8th October 2019.
  • New IPV6 IPv6 packet loss on SuperJanet from nonOPN sudneteed hosts. 8/10/2019
Current operational status and issues
Notable Changes made since the last meeting.
  • NTR
Entries in GOC DB starting since the last report.
Service ID Scheduled? Outage/At Risk Start End Duration Reason
Declared in the GOC DB
Service ID Scheduled? Outage/At Risk Start End Duration Reason
- - - - - - - -
  • No ongoing downtime
Advanced warning for other interventions
The following items are being discussed and are still to be formally scheduled and announced.


Listing by category:

  • DNS servers will be rolled out within the Tier1 network.
Open GGUS Tickets
Ticket-ID Type VO Site Priority Responsible Unit Status Last Update Subject Scope
143569 TEAM atlas RAL-LCG2 top priority NGI_UK in progress 2019-10-09 11:20:00 Problem with FTS at RAL WLCG
143567 TEAM lhcb RAL-LCG2 very urgent NGI_UK in progress 2019-10-09 07:59:00 FTS3 problem for transfers executing at RAL FTS3 server WLCG
143565 USER cms RAL-LCG2 urgent NGI_UK in progress 2019-10-09 11:20:00 RAL FTS is Down WLCG
143402 USER none RAL-LCG2 urgent NGI_UK in progress 2019-10-09 11:32:00 CVMFS IPv6 connection issues at RAL EGI
143323 TEAM lhcb RAL-LCG2 top priority NGI_UK in progress 2019-10-08 08:05:00 File deletion at RAL ECHO WLCG
142350 TEAM lhcb RAL-LCG2 top priority NGI_UK in progress 2019-10-07 14:52:00 Proble accessing some LHCb files at RAL WLCG



GGUS Tickets Closed Last week
Ticket-ID Type VO Site Priority Responsible Unit Status Last Update Subject Scope
143387 USER snoplus.snolab.ca RAL-LCG2 less urgent NGI_UK solved 2019-10-04 12:35:00 Transfer issues to RAL EGI
143324 TEAM lhcb RAL-LCG2 very urgent NGI_UK closed 2019-10-04 23:59:00 File recreation canceled since the file cannot be routed to tape WLCG
143231 USER other RAL-LCG2 urgent EGI CVMFS Service closed 2019-10-04 23:59:00 CVMFS repo dirac.egi.eu updates are not propagated EGI
143218 TEAM lhcb RAL-LCG2 urgent NGI_UK closed 2019-10-08 23:59:00 FTS3 transfers problem to GRIDKA for transfers executing at RAL FTS3 server WLCG
142835 USER snoplus.snolab.ca RAL-LCG2 less urgent NGI_UK closed 2019-10-02 23:59:00 Connection Issues EGI


Availability Report

Day Atlas CMS LHCB Alice Comments
2019-10-02 100 100 100 96
2019-10-03 100 100 100 100
2019-10-04 100 100 100 100
2019-10-05 100 100 100 100
2019-10-06 100 100 100 100
2019-10-07 100 100 100 100
2019-10-08 100 100 100 100
Hammercloud Test Report
Target Availability for each site is 97.0%
Day Atlas HC CMS HC Comment
2019-10-02 89 100
2019-10-03 100 100
2019-10-04 89 100
2019-10-05 100 100
2019-10-06 100 100
2019-10-08 92 100
2019-10-09 100 100

Key: Atlas HC = Atlas HammerCloud (Queue RAL-LCG2_UCORE, Template 841); CMS HC = CMS HammerCloud

Notes from Meeting.