Difference between revisions of "Tier1 Operations Report 2019-10-09"

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! Scope
 
! Scope
 
|-
 
|-
| 143406
+
| 143387
 
| USER
 
| USER
| cms
+
| snoplus.snolab.ca
 
| RAL-LCG2
 
| RAL-LCG2
| urgent
+
| less urgent
 
| NGI_UK
 
| NGI_UK
 
| solved
 
| solved
| 2019-10-01 06:27:00
+
| 2019-10-04 12:35:00
| transfers failing to T1_UK_RAL_Disk
+
| Transfer issues to RAL
| WLCG
+
| EGI
 
|-
 
|-
| 143384
+
| 143324
 
| TEAM
 
| TEAM
| atlas
+
| lhcb
 
| RAL-LCG2
 
| RAL-LCG2
 
| very urgent
 
| very urgent
 
| NGI_UK
 
| NGI_UK
| solved
+
| closed
| 2019-09-25 22:08:00
+
| 2019-10-04 23:59:00
| Low efficiency of Atlas transfers to sites in UK cloud
+
| File recreation canceled since the file cannot be routed to tape
 
| WLCG
 
| WLCG
 
|-
 
|-
| 143379
+
| 143231
 
| USER
 
| USER
| cms
+
| other
 
| RAL-LCG2
 
| RAL-LCG2
 
| urgent
 
| urgent
| NGI_UK
+
| EGI CVMFS Service
| solved
+
| closed
| 2019-09-26 06:40:00
+
| 2019-10-04 23:59:00
| issues with RAL FTS?
+
| CVMFS repo dirac.egi.eu updates are not propagated
| WLCG
+
| EGI
 
|-
 
|-
| 143225
+
| 143218
| USER
+
| TEAM
| cms
+
| lhcb
| RAL-LCG2
+
| very urgent
+
| NGI_UK
+
| verified
+
| 2019-09-25 06:04:00
+
| some of RAL FTS servers are not running?
+
| WLCG
+
|-
+
| 143198
+
| USER
+
| cms
+
 
| RAL-LCG2
 
| RAL-LCG2
 
| urgent
 
| urgent
 
| NGI_UK
 
| NGI_UK
 
| closed
 
| closed
| 2019-09-27 23:59:00
+
| 2019-10-08 23:59:00
| issues with RAL FTS?
+
| FTS3 transfers problem to GRIDKA for transfers executing at RAL FTS3 server
 
| WLCG
 
| WLCG
 
|-
 
|-
| 142689
+
| 142835
 
| USER
 
| USER
| cms
+
| snoplus.snolab.ca
| RAL-LCG2
+
| very urgent
+
| NGI_UK
+
| solved
+
| 2019-10-01 15:33:00
+
| Transfer failing to RAL_Disk
+
| WLCG
+
|-
+
| 140447
+
| USER
+
| dteam
+
 
| RAL-LCG2
 
| RAL-LCG2
 
| less urgent
 
| less urgent
 
| NGI_UK
 
| NGI_UK
| solved
+
| closed
| 2019-09-27 08:34:00
+
| 2019-10-02 23:59:00
| packet loss outbound from RAL-LCG2 over IPv6
+
| Connection Issues
 
| EGI
 
| EGI
 
|}
 
|}

Revision as of 11:36, 9 October 2019

RAL Tier1 Operations Report for 9th October 2019

Review of Issues during the week 2nd October 2019 to the 8th October 2019.
  • New IPV6 IPv6 packet loss on SuperJanet from nonOPN sudneteed hosts. 8/10/2019
Current operational status and issues
Notable Changes made since the last meeting.
  • NTR
Entries in GOC DB starting since the last report.
Service ID Scheduled? Outage/At Risk Start End Duration Reason
Declared in the GOC DB
Service ID Scheduled? Outage/At Risk Start End Duration Reason
- - - - - - - -
  • No ongoing downtime
Advanced warning for other interventions
The following items are being discussed and are still to be formally scheduled and announced.


Listing by category:

  • DNS servers will be rolled out within the Tier1 network.
Open GGUS Tickets
Ticket-ID Type VO Site Priority Responsible Unit Status Last Update Subject Scope
143569 TEAM atlas RAL-LCG2 top priority NGI_UK in progress 2019-10-09 11:20:00 Problem with FTS at RAL WLCG
143567 TEAM lhcb RAL-LCG2 very urgent NGI_UK in progress 2019-10-09 07:59:00 FTS3 problem for transfers executing at RAL FTS3 server WLCG
143565 USER cms RAL-LCG2 urgent NGI_UK in progress 2019-10-09 11:20:00 RAL FTS is Down WLCG
143402 USER none RAL-LCG2 urgent NGI_UK in progress 2019-10-09 11:32:00 CVMFS IPv6 connection issues at RAL EGI
143323 TEAM lhcb RAL-LCG2 top priority NGI_UK in progress 2019-10-08 08:05:00 File deletion at RAL ECHO WLCG
142350 TEAM lhcb RAL-LCG2 top priority NGI_UK in progress 2019-10-07 14:52:00 Proble accessing some LHCb files at RAL WLCG



GGUS Tickets Closed Last week
Ticket-ID Type VO Site Priority Responsible Unit Status Last Update Subject Scope
143387 USER snoplus.snolab.ca RAL-LCG2 less urgent NGI_UK solved 2019-10-04 12:35:00 Transfer issues to RAL EGI
143324 TEAM lhcb RAL-LCG2 very urgent NGI_UK closed 2019-10-04 23:59:00 File recreation canceled since the file cannot be routed to tape WLCG
143231 USER other RAL-LCG2 urgent EGI CVMFS Service closed 2019-10-04 23:59:00 CVMFS repo dirac.egi.eu updates are not propagated EGI
143218 TEAM lhcb RAL-LCG2 urgent NGI_UK closed 2019-10-08 23:59:00 FTS3 transfers problem to GRIDKA for transfers executing at RAL FTS3 server WLCG
142835 USER snoplus.snolab.ca RAL-LCG2 less urgent NGI_UK closed 2019-10-02 23:59:00 Connection Issues EGI


Availability Report

Day Atlas CMS LHCB Alice Comments
2019-09-25 100 87 92 81
2019-09-26 100 100 100 100
2019-09-27 100 100 100 100
2019-09-28 100 100 100 100
2019-09-29 100 100 100 100
2019-09-30 100 100 100 100
2019-10-01 100 100 100 100
Hammercloud Test Report
Target Availability for each site is 97.0%
Day Atlas HC CMS HC Comment
2019-09-25 89 100
2019-09-26 100 100
2019-09-27 89 100
2019-09-28 100 100
2019-09-29 100 100
2019-09-30 92 100
2019-10-01 100 100

Key: Atlas HC = Atlas HammerCloud (Queue RAL-LCG2_UCORE, Template 841); CMS HC = CMS HammerCloud

Notes from Meeting.