Difference between revisions of "Tier1 Operations Report 2019-10-02"

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Latest revision as of 09:53, 2 October 2019

RAL Tier1 Operations Report for 2nd October 2019

Review of Issues during the week 25th September 2019 to the 1st October 2019.
  • IPv6 packet loss on SuperJanet solved with network intervention.
Current operational status and issues
Notable Changes made since the last meeting.
  • NTR
Entries in GOC DB starting since the last report.
Service ID Scheduled? Outage/At Risk Start End Duration Reason
Declared in the GOC DB
Service ID Scheduled? Outage/At Risk Start End Duration Reason
- - - - - - - -
  • No ongoing downtime
Advanced warning for other interventions
The following items are being discussed and are still to be formally scheduled and announced.


Listing by category:

  • DNS servers will be rolled out within the Tier1 network.
Open GGUS Tickets
Ticket-ID Type VO Site Priority Responsible Unit Status Last Update Subject Scope
143402 USER none RAL-LCG2 urgent NGI_UK in progress 2019-09-30 12:23:00 CVMFS IPv6 connection issues at RAL EGI
143387 USER snoplus.snolab.ca RAL-LCG2 less urgent NGI_UK in progress 2019-10-01 10:29:00 Transfer issues to RAL EGI
143323 TEAM lhcb RAL-LCG2 top priority NGI_UK in progress 2019-09-27 15:20:00 File deletion at RAL ECHO WLCG
142350 TEAM lhcb RAL-LCG2 top priority NGI_UK in progress 2019-09-18 14:09:00 Proble accessing some LHCb files at RAL WLCG



GGUS Tickets Closed Last week


Ticket-ID Type VO Site Priority Responsible Unit Status Last Update Subject Scope
143406 USER cms RAL-LCG2 urgent NGI_UK solved 2019-10-01 06:27:00 transfers failing to T1_UK_RAL_Disk WLCG
143384 TEAM atlas RAL-LCG2 very urgent NGI_UK solved 2019-09-25 22:08:00 Low efficiency of Atlas transfers to sites in UK cloud WLCG
143379 USER cms RAL-LCG2 urgent NGI_UK solved 2019-09-26 06:40:00 issues with RAL FTS? WLCG
143225 USER cms RAL-LCG2 very urgent NGI_UK verified 2019-09-25 06:04:00 some of RAL FTS servers are not running? WLCG
143198 USER cms RAL-LCG2 urgent NGI_UK closed 2019-09-27 23:59:00 issues with RAL FTS? WLCG
142689 USER cms RAL-LCG2 very urgent NGI_UK solved 2019-10-01 15:33:00 Transfer failing to RAL_Disk WLCG
140447 USER dteam RAL-LCG2 less urgent NGI_UK solved 2019-09-27 08:34:00 packet loss outbound from RAL-LCG2 over IPv6 EGI


Availability Report

Day Atlas CMS LHCB Alice Comments
2019-09-25 100 87 92 81
2019-09-26 100 100 100 100
2019-09-27 100 100 100 100
2019-09-28 100 100 100 100
2019-09-29 100 100 100 100
2019-09-30 100 100 100 100
2019-10-01 100 100 100 100
Hammercloud Test Report
Target Availability for each site is 97.0%
Day Atlas HC CMS HC Comment
2019-09-25 89 100
2019-09-26 100 100
2019-09-27 89 100
2019-09-28 100 100
2019-09-29 100 100
2019-09-30 92 100
2019-10-01 100 100

Key: Atlas HC = Atlas HammerCloud (Queue RAL-LCG2_UCORE, Template 841); CMS HC = CMS HammerCloud

Notes from Meeting.
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