Difference between revisions of "Tier1 Operations Report 2019-10-02"

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| USER
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| none
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| RAL-LCG2
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| urgent
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| NGI_UK
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| in progress
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| 2019-09-30 12:23:00
 +
| CVMFS IPv6 connection issues at RAL
 +
| EGI
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|-
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| 143387
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| USER
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| snoplus.snolab.ca
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| RAL-LCG2
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| less urgent
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| NGI_UK
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| in progress
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| 2019-10-01 10:29:00
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| Transfer issues to RAL
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| EGI
 
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| 143323
 
| 143323
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| top priority
 
| top priority
 
| NGI_UK
 
| NGI_UK
| waiting for reply
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| in progress
| 2019-09-25 08:07:00
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| 2019-09-27 15:20:00
 
| File deletion at RAL ECHO
 
| File deletion at RAL ECHO
| WLCG
 
|-
 
| 142689
 
| USER
 
| cms
 
| RAL-LCG2
 
| very urgent
 
| NGI_UK
 
| waiting for reply
 
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| Transfer failing to RAL_Disk
 
 
| WLCG
 
| WLCG
 
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| Proble accessing some LHCb files at RAL
 
| Proble accessing some LHCb files at RAL
 
| WLCG
 
| WLCG
|-
 
| 140447
 
| USER
 
| dteam
 
| RAL-LCG2
 
| less urgent
 
| NGI_UK
 
| in progress
 
| 2019-09-11 10:37:00
 
| packet loss outbound from RAL-LCG2 over IPv6
 
| EGI
 
 
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Revision as of 09:49, 2 October 2019

RAL Tier1 Operations Report for 2nd October 2019

Review of Issues during the week 25th September 2019 to the 1st October 2019.
  • IPv6 packet loss on SuperJanet solved with network intervention.
Current operational status and issues
Notable Changes made since the last meeting.
  • NTR
Entries in GOC DB starting since the last report.
Service ID Scheduled? Outage/At Risk Start End Duration Reason
Declared in the GOC DB
Service ID Scheduled? Outage/At Risk Start End Duration Reason
- - - - - - - -
  • No ongoing downtime
Advanced warning for other interventions
The following items are being discussed and are still to be formally scheduled and announced.


Listing by category:

  • DNS servers will be rolled out within the Tier1 network.
Open GGUS Tickets
Ticket-ID Type VO Site Priority Responsible Unit Status Last Update Subject Scope
143402 USER none RAL-LCG2 urgent NGI_UK in progress 2019-09-30 12:23:00 CVMFS IPv6 connection issues at RAL EGI
143387 USER snoplus.snolab.ca RAL-LCG2 less urgent NGI_UK in progress 2019-10-01 10:29:00 Transfer issues to RAL EGI
143323 TEAM lhcb RAL-LCG2 top priority NGI_UK in progress 2019-09-27 15:20:00 File deletion at RAL ECHO WLCG
142350 TEAM lhcb RAL-LCG2 top priority NGI_UK in progress 2019-09-18 14:09:00 Proble accessing some LHCb files at RAL WLCG



GGUS Tickets Closed Last week


Ticket-ID Type VO Site Priority Responsible Unit Status Last Update Subject Scope
143324 TEAM lhcb RAL-LCG2 very urgent NGI_UK solved 2019-09-20 14:31:00 File recreation canceled since the file cannot be routed to tape WLCG
143269 ALARM none RAL-LCG2 top priority NGI_UK verified 2019-09-18 10:57:00 This TEST ALARM has been raised for testing GGUS alarm work flow after a new GGUS release. WLCG
143231 USER other RAL-LCG2 urgent EGI CVMFS Service solved 2019-09-20 07:53:00 CVMFS repo dirac.egi.eu updates are not propagated EGI
143225 USER cms RAL-LCG2 very urgent NGI_UK verified 2019-09-25 06:04:00 some of RAL FTS servers are not running? WLCG
143218 TEAM lhcb RAL-LCG2 urgent NGI_UK solved 2019-09-24 13:45:00 FTS3 transfers problem to GRIDKA for transfers executing at RAL FTS3 server WLCG
142981 USER mice RAL-LCG2 less urgent NGI_UK closed 2019-09-18 23:59:00 mice; LFC to DFC transition EGI
142835 USER snoplus.snolab.ca RAL-LCG2 less urgent NGI_UK solved 2019-09-18 12:52:00 Connection Issues EGI


Availability Report

Day Atlas CMS LHCB Alice Comments
2019-09-18 100 100 100 43
2019-09-19 100 100 100 44
2019-09-20 100 100 100 96
2019-09-21 100 100 100 100
2019-09-22 100 100 100 100
2019-09-23 100 100 100 100
2019-09-24 100 99 100 100
Hammercloud Test Report
Target Availability for each site is 97.0%
Day Atlas HC CMS HC Comment
2019-09-25 88 100
2019-09-26 86 100
2019-09-27 100 100
2019-09-28 100 100
2019-09-29 100 100
2019-09-30 100 100
2019-10-01 86 97

Key: Atlas HC = Atlas HammerCloud (Queue RAL-LCG2_UCORE, Template 841); CMS HC = CMS HammerCloud

Notes from Meeting.