Tier1 Operations Report 2019-09-25

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RAL Tier1 Operations Report for 25th September 2019

Review of Issues during the week 18th September 2019 to the 24th September 2019.
  • JANET Router within UK problems lead to data tranfer issues with UK sites from ~5pm 12/9/19 onwards. Janet work on eveining of 23/9/19 resolved issue.
  • RAL T1 newrwork issue ~1200 24/9/19



Current operational status and issues
Notable Changes made since the last meeting.
  • NTR
Entries in GOC DB starting since the last report.
Service ID Scheduled? Outage/At Risk Start End Duration Reason
Declared in the GOC DB
Service ID Scheduled? Outage/At Risk Start End Duration Reason
- - - - - - - -
  • No ongoing downtime
Advanced warning for other interventions
The following items are being discussed and are still to be formally scheduled and announced.


Listing by category:

  • DNS servers will be rolled out within the Tier1 network.
Open GGUS Tickets


Ticket-ID Type VO Site Priority Responsible Unit Status Last Update Subject Scope
143323 TEAM lhcb RAL-LCG2 top priority NGI_UK waiting for reply 2019-09-25 08:07:00 File deletion at RAL ECHO WLCG
142689 USER cms RAL-LCG2 very urgent NGI_UK waiting for reply 2019-09-25 11:21:00 Transfer failing to RAL_Disk WLCG
142350 TEAM lhcb RAL-LCG2 top priority NGI_UK in progress 2019-09-18 14:09:00 Proble accessing some LHCb files at RAL WLCG
140447 USER dteam RAL-LCG2 less urgent NGI_UK in progress 2019-09-11 10:37:00 packet loss outbound from RAL-LCG2 over IPv6 EGI



GGUS Tickets Closed Last week


Ticket-ID Type VO Site Priority Responsible Unit Status Last Update Subject Scope
143324 TEAM lhcb RAL-LCG2 very urgent NGI_UK solved 2019-09-20 14:31:00 File recreation canceled since the file cannot be routed to tape WLCG
143269 ALARM none RAL-LCG2 top priority NGI_UK verified 2019-09-18 10:57:00 This TEST ALARM has been raised for testing GGUS alarm work flow after a new GGUS release. WLCG
143231 USER other RAL-LCG2 urgent EGI CVMFS Service solved 2019-09-20 07:53:00 CVMFS repo dirac.egi.eu updates are not propagated EGI
143225 USER cms RAL-LCG2 very urgent NGI_UK verified 2019-09-25 06:04:00 some of RAL FTS servers are not running? WLCG
143218 TEAM lhcb RAL-LCG2 urgent NGI_UK solved 2019-09-24 13:45:00 FTS3 transfers problem to GRIDKA for transfers executing at RAL FTS3 server WLCG
142981 USER mice RAL-LCG2 less urgent NGI_UK closed 2019-09-18 23:59:00 mice; LFC to DFC transition EGI
142835 USER snoplus.snolab.ca RAL-LCG2 less urgent NGI_UK solved 2019-09-18 12:52:00 Connection Issues EGI


Availability Report

Day Atlas CMS LHCB Alice Comments
2019-09-18 100 100 100 43
2019-09-19 100 100 100 44
2019-09-20 100 100 100 96
2019-09-21 100 100 100 100
2019-09-22 100 100 100 100
2019-09-23 100 100 100 100
2019-09-24 100 99 100 100
Hammercloud Test Report
Target Availability for each site is 97.0%
Day Atlas HC CMS HC Comment
2019-09-18 88 100
2019-09-19 86 100
2019-09-20 100 100
2019-09-21 100 100
2019-09-22 100 100
2019-09-23 100 100
2019-09-24 86 97

Key: Atlas HC = Atlas HammerCloud (Queue RAL-LCG2_UCORE, Template 841); CMS HC = CMS HammerCloud

Notes from Meeting.