Tier1 Operations Report 2019-09-04

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RAL Tier1 Operations Report for 04th September 2019

Review of Issues during the week 29th August2019 to the 3rd September 2019.
  • gridmapfile update issue led to new job starts to fail
  • blip in echo activity for 15 minutes due to internal authentication issue.


Current operational status and issues
Notable Changes made since the last meeting.
  • NTR
Entries in GOC DB starting since the last report.
Service ID Scheduled? Outage/At Risk Start End Duration Reason
Declared in the GOC DB
Service ID Scheduled? Outage/At Risk Start End Duration Reason
- - - - - - - -
  • No ongoing downtime
Advanced warning for other interventions
The following items are being discussed and are still to be formally scheduled and announced.


Listing by category:

  • DNS servers will be rolled out within the Tier1 network.
Open GGUS Tickets


Ticket-ID Type VO Site Priority Responsible Unit Status Last Update Subject Scope
142981 USER mice RAL-LCG2 less urgent NGI_UK in progress 2019-09-03 13:00:00 mice; LFC to DFC transition EGI
142955 USER ops RAL-LCG2 less urgent NGI_UK in progress 2019-09-02 10:26:00 [Rod Dashboard] Issues detected at RAL-LCG2 EGI
142835 USER snoplus.snolab.ca RAL-LCG2 less urgent NGI_UK waiting for reply 2019-08-30 09:25:00 Connection Issues EGI
142689 USER cms RAL-LCG2 very urgent NGI_UK in progress 2019-09-02 17:22:00 Transfer failing to RAL_Disk WLCG
142350 TEAM lhcb RAL-LCG2 top priority NGI_UK in progress 2019-09-03 12:41:00 Proble accessing some LHCb files at RAL WLCG
140447 USER dteam RAL-LCG2 less urgent NGI_UK on hold 2019-08-22 10:04:00 packet loss outbound from RAL-LCG2 over IPv6 EGI




GGUS Tickets Closed Last week


Ticket-ID Type VO Site Priority Responsible Unit Status Last Update Subject Scope
142815 USER cms RAL-LCG2 urgent NGI_UK solved 2019-08-29 14:28:00 PhEDEx deletions pending since 10+ days at T1_UK_RAL_Disk WLCG
142782 TEAM lhcb RAL-LCG2 very urgent NGI_UK solved 2019-08-30 09:34:00 FTS3 transfers Failed to RAL-RDST at RAL-LCG2 WLCG
142710 TEAM lhcb RAL-LCG2 very urgent NGI_UK verified 2019-08-30 09:51:00 Staging problems WLCG
142694 TEAM atlas RAL-LCG2 urgent NGI_UK closed 2019-08-28 23:59:00 RAL-LCG2 transfer errors at source WLCG
142665 USER cms RAL-LCG2 urgent NGI_UK closed 2019-08-28 23:59:00 Failing to transfer few files to RAL_Disk from CERN WLCG
140220 USER mice RAL-LCG2 less urgent NGI_UK closed 2019-08-28 23:59:00 mice LFC to DFC transition EGI


Availability Report

Day Atlas CMS LHCB Alice Comments
2019-08-28 100 99 100 100
2019-08-29 100 100 100 100
2019-08-30 100 100 100 100
2019-08-31 100 100 100 100
2019-09-01 100 100 100 100
2019-09-02 100 97 100 96
2019-09-03 100 99 100 100
Hammercloud Test Report
Target Availability for each site is 97.0%
Day Atlas HC CMS HC Comment
2019-08-29 100 98
2019-08-29 100 96
2019-08-30 100 99
2019-08-31 100 100
2019-09-01 100 98
2019-09-02 96 99
2019-09-03 96 99

Key: Atlas HC = Atlas HammerCloud (Queue RAL-LCG2_UCORE, Template 841); CMS HC = CMS HammerCloud

Notes from Meeting.