Tier1 Operations Report 2019-08-21

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RAL Tier1 Operations Report for 21st August 2019

Review of Issues during the week 25th July2019 to the 31st July 2019.
  • ATLAS and LHCb keeping robot busy with recall campaigns.
  • Power station demolition caused cloud resources to be offline, grid hardware ok.
  • lsst jobs runnning after fixing unexpected change of voms certificate.


Current operational status and issues
Notable Changes made since the last meeting.
  • NTR
Entries in GOC DB starting since the last report.
Service ID Scheduled? Outage/At Risk Start End Duration Reason
Declared in the GOC DB
Service ID Scheduled? Outage/At Risk Start End Duration Reason
- - - - - - - -
  • No ongoing downtime
Advanced warning for other interventions
The following items are being discussed and are still to be formally scheduled and announced.


Listing by category:

  • DNS servers will be rolled out within the Tier1 network.
Open GGUS Tickets
Ticket-ID Type VO Site Priority Responsible Unit Status Last Update Subject Scope
142782 TEAM lhcb RAL-LCG2 very urgent NGI_UK waiting for reply 2019-08-21 10:02:00 FTS3 transfers Failed to RAL-RDST at RAL-LCG2 WLCG
142710 TEAM lhcb RAL-LCG2 very urgent NGI_UK in progress 2019-08-19 08:57:00 Staging problems WLCG
142689 USER cms RAL-LCG2 urgent NGI_UK in progress 2019-08-19 18:23:00 Transfer failing to RAL_Disk WLCG
142350 TEAM lhcb RAL-LCG2 top priority NGI_UK in progress 2019-08-14 09:03:00 Proble accessing some LHCb files at RAL WLCG
140447 USER dteam RAL-LCG2 less urgent NGI_UK on hold 2019-07-10 13:41:00 packet loss outbound from RAL-LCG2 over IPv6 EGI


GGUS Tickets Closed Last week
Ticket-ID Type VO Site Priority Responsible Unit Status Last Update Subject Scope
142751 USER snoplus.snolab.ca RAL-LCG2 top priority NGI_UK solved 2019-08-21 08:39:00 Data transfer failure and proxy issue EGI
142694 TEAM atlas RAL-LCG2 urgent NGI_UK solved 2019-08-14 09:10:00 RAL-LCG2 transfer errors at source WLCG
142665 USER cms RAL-LCG2 urgent NGI_UK solved 2019-08-14 09:32:00 Failing to transfer few files to RAL_Disk from CERN WLCG
142520 USER cms RAL-LCG2 urgent NGI_UK closed 2019-08-14 23:59:00 T1_UK_RAL is failing SAM tests WLCG
142337 TEAM lhcb RAL-LCG2 very urgent NGI_UK verified 2019-08-14 15:10:00 Pilots Failed at RAL-LCG2 WLCG
142203 TEAM atlas RAL-LCG2 urgent NGI_UK closed 2019-08-14 23:59:00 RAL-LCG2_MCORE jobs failing WLCG
140220 USER mice RAL-LCG2 less urgent NGI_UK solved 2019-08-14 19:09:00 mice LFC to DFC transition EGI


Availability Report

Day Atlas CMS LHCB Alice Comments
2019-08-14 100 99 100 100
2019-08-15 100 100 67 68
2019-08-16 100 100 48 48
2019-08-17 100 100 100 100
2019-08-18 100 100 100 100
2019-08-19 100 100 100 100
2019-08-20 100 100 100 100
Hammercloud Test Report
Target Availability for each site is 97.0%
Day Atlas HC CMS HC Comment
2019-08-14 100 99
2019-08-15 100 99
2019-08-16 100 98
2019-08-17 100 99
2019-08-18 100 98
2019-08-19 100 100
2019-08-20 0 100

Key: Atlas HC = Atlas HammerCloud (Queue RAL-LCG2_UCORE, Template 841); CMS HC = CMS HammerCloud

Notes from Meeting.