Difference between revisions of "Tier1 Operations Report 2019-08-14"

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! Scope
 
! Scope
 
|-
 
|-
| 142520
+
| 142694
| USER
+
| TEAM
| cms
+
| atlas
 
| RAL-LCG2
 
| RAL-LCG2
 
| urgent
 
| urgent
 
| NGI_UK
 
| NGI_UK
 
| solved
 
| solved
| 2019-07-31 14:03:00
+
| 2019-08-14 09:10:00
| T1_UK_RAL is failing SAM tests
+
| RAL-LCG2 transfer errors at source
 
| WLCG
 
| WLCG
 
|-
 
|-
| 142516
+
| 142665
| ALARM
+
| USER
| none
+
| cms
| RAL-LCG2
+
| top priority
+
| NGI_UK
+
| verified
+
| 2019-08-05 12:46:00
+
| This TEST ALARM has been raised for testing GGUS alarm work flow after a new GGUS release.
+
| WLCG
+
|-
+
| 142241
+
| TEAM
+
| atlas
+
| RAL-LCG2
+
| less urgent
+
| NGI_UK
+
| closed
+
| 2019-07-31 23:59:00
+
| ATLAS-RAL-Frontier service degraded
+
| WLCG
+
|-
+
| 142203
+
| TEAM
+
| atlas
+
 
| RAL-LCG2
 
| RAL-LCG2
 
| urgent
 
| urgent
 
| NGI_UK
 
| NGI_UK
 
| solved
 
| solved
| 2019-07-31 12:43:00
+
| 2019-08-14 09:32:00
| RAL-LCG2_MCORE jobs failing
+
| Failing to transfer few files to RAL_Disk from CERN
 
| WLCG
 
| WLCG
 
|}
 
|}
 +
  
 
<!-- **********************End Availability Report************************** ----->
 
<!-- **********************End Availability Report************************** ----->

Revision as of 11:44, 14 August 2019

RAL Tier1 Operations Report for 14 August 2019

Review of Issues during the week 25th July2019 to the 31st July 2019.
  • NTR


Current operational status and issues
Notable Changes made since the last meeting.
  • NTR
Entries in GOC DB starting since the last report.
Service ID Scheduled? Outage/At Risk Start End Duration Reason
Declared in the GOC DB
Service ID Scheduled? Outage/At Risk Start End Duration Reason
- - - - - - - -
  • No ongoing downtime
Advanced warning for other interventions
The following items are being discussed and are still to be formally scheduled and announced.


Listing by category:

  • DNS servers will be rolled out within the Tier1 network.
Open GGUS Tickets


Ticket-ID Type VO Site Priority Responsible Unit Status Last Update Subject Scope
142710 TEAM lhcb RAL-LCG2 very urgent NGI_UK waiting for reply 2019-08-14 10:14:00 Staging problems WLCG
142689 USER cms RAL-LCG2 urgent NGI_UK in progress 2019-08-13 10:17:00 Transfer failing to RAL_Disk WLCG
142350 TEAM lhcb RAL-LCG2 top priority NGI_UK in progress 2019-08-14 09:03:00 Proble accessing some LHCb files at RAL WLCG
142337 TEAM lhcb RAL-LCG2 very urgent NGI_UK waiting for reply 2019-08-07 15:27:00 Pilots Failed at RAL-LCG2 WLCG
140447 USER dteam RAL-LCG2 less urgent NGI_UK on hold 2019-07-10 13:41:00 packet loss outbound from RAL-LCG2 over IPv6 EGI
140220 USER mice RAL-LCG2 less urgent NGI_UK waiting for reply 2019-07-31 15:27:00 mice LFC to DFC transition EGI



GGUS Tickets Closed Last week
Ticket-ID Type VO Site Priority Responsible Unit Status Last Update Subject Scope
142694 TEAM atlas RAL-LCG2 urgent NGI_UK solved 2019-08-14 09:10:00 RAL-LCG2 transfer errors at source WLCG
142665 USER cms RAL-LCG2 urgent NGI_UK solved 2019-08-14 09:32:00 Failing to transfer few files to RAL_Disk from CERN WLCG


Availability Report


Day Atlas CMS LHCB Alice Comments
2019-07-31 100 44 100 100
2019-08-01 100 100 77 77
2019-08-02 100 100 100 100
2019-08-03 100 100 100 96
2019-08-04 100 100 100 100
2019-08-05 100 100 100 100
2019-08-06 100 100 100 100
Hammercloud Test Report
Target Availability for each site is 97.0%
Day Atlas HC CMS HC Comment
2019-07-31 96 100
2019-08-01 98 100
2019-08-02 97 100
2019-08-03 97 100
2019-08-04 97 100
2019-08-05 97 96
2019-08-06 97 100

Key: Atlas HC = Atlas HammerCloud (Queue RAL-LCG2_UCORE, Template 841); CMS HC = CMS HammerCloud

Notes from Meeting.