Difference between revisions of "Tier1 Operations Report 2019-08-07"

Revision as of 10:36, 7 August 2019

Review of Issues during the week 25th July2019 to the 31st July 2019.

Current operational status and issues

Notable Changes made since the last meeting.

Entries in GOC DB starting since the last report.

Service	ID	Scheduled?	Outage/At Risk	Start	End	Duration	Reason
-	-	-	-	-	-	-	-

Declared in the GOC DB

Service	ID	Scheduled?	Outage/At Risk	Start	End	Duration	Reason
-	-	-	-	-	-	-	-

Advanced warning for other interventions

The following items are being discussed and are still to be formally scheduled and announced.

Listing by category:

Open GGUS Tickets

Ticket-ID	Type	VO	Site	Priority	Responsible Unit	Status	Last Update	Subject	Scope
142350	TEAM	lhcb	RAL-LCG2	top priority	NGI_UK	in progress	2019-08-06 14:48:00	Proble accessing some LHCb files at RAL	WLCG
142337	TEAM	lhcb	RAL-LCG2	very urgent	NGI_UK	waiting for reply	2019-07-31 15:13:00	Pilots Failed at RAL-LCG2	WLCG
140447	USER	dteam	RAL-LCG2	less urgent	NGI_UK	on hold	2019-07-10 13:41:00	packet loss outbound from RAL-LCG2 over IPv6	EGI
140220	USER	mice	RAL-LCG2	less urgent	NGI_UK	waiting for reply	2019-07-31 15:27:00	mice LFC to DFC transition	EGI

GGUS Tickets Closed Last week

Ticket-ID	Type	VO	Site	Priority	Responsible Unit	Status	Last Update	Subject	Scope
142520	USER	cms	RAL-LCG2	urgent	NGI_UK	solved	2019-07-31 14:03:00	T1_UK_RAL is failing SAM tests	WLCG
142516	ALARM	none	RAL-LCG2	top priority	NGI_UK	verified	2019-08-05 12:46:00	This TEST ALARM has been raised for testing GGUS alarm work flow after a new GGUS release.	WLCG
142241	TEAM	atlas	RAL-LCG2	less urgent	NGI_UK	closed	2019-07-31 23:59:00	ATLAS-RAL-Frontier service degraded	WLCG
142203	TEAM	atlas	RAL-LCG2	urgent	NGI_UK	solved	2019-07-31 12:43:00	RAL-LCG2_MCORE jobs failing	WLCG

Availability Report

Day	Atlas	CMS	LHCB	Alice
2019-07-24	100	100	100	100
2019-07-25	100	100	100	100
2019-07-26	100	100	100	100
2019-07-27	100	100	100	100
2019-07-28	100	100	100	100
2019-07-29	100	100	100	100
2019-07-30	100	91	100	100

Hammercloud Test Report

Target Availability for each site is 97.0%

Day	Atlas HC	CMS HC
2019-06-24	100	100
2019-06-25	62	100
2019-06-26	100	n/a
2019-06-27	100	100
2019-06-28	100	100
2019-07-29	100	96
2019-07-30	96	96

Key: Atlas HC = Atlas HammerCloud (Queue RAL-LCG2_UCORE, Template 841); CMS HC = CMS HammerCloud

Notes from Meeting.

@@ Line 199: / Line 199: @@
 | style="background-color: #b7f1ce; border-bottom: 1px solid silver; text-align: center; font-size: 1em; font-weight: bold; margin-top: 0; margin-bottom: 0; padding-top: 0.1em; padding-bottom: 0.1em;" | GGUS Tickets Closed Last week
 |}
 {| border=1 align=center
@@ Line 214: / Line 213: @@
 ! Scope
 |-
-| 142264
+| 142520
 | USER
 | cms
@@ Line 220: / Line 219: @@
 | urgent
 | NGI_UK
-| closed
+| solved
-| 2019-07-30 23:59:00
+| 2019-07-31 14:03:00
-| Sam Test in warning at T1_UK_RAL
+| T1_UK_RAL is failing SAM tests
 | WLCG
 |-
-| 142251
+| 142516
-| USER
+| ALARM
-| snoplus.snolab.ca
+| none
 | RAL-LCG2
-| urgent
+| top priority
+| NGI_UK
+| verified
+| 2019-08-05 12:46:00
+| This TEST ALARM has been raised for testing GGUS alarm work flow after a new GGUS release.
+| WLCG
+|-
+| 142241
+| TEAM
+| atlas
+| RAL-LCG2
+| less urgent
 | NGI_UK
 | closed
-| 2019-07-29 23:59:00
+| 2019-07-31 23:59:00
-| Transfers to RAL (srm-snoplus.gridpp.rl.ac.uk) are failing
+| ATLAS-RAL-Frontier service degraded
-| EGI
+| WLCG
 |-
-| 142155
+| 142203
-| USER
+| TEAM
-| cms
+| atlas
 | RAL-LCG2
 | urgent
 | NGI_UK
-| closed
+| solved
-| 2019-07-25 23:59:00
+| 2019-07-31 12:43:00
-| Transfers are failing from UK to KIPT
+| RAL-LCG2_MCORE jobs failing
 | WLCG
 |}
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