Difference between revisions of "Tier1 Operations Report 2019-07-24"

From GridPP Wiki
Jump to: navigation, search
(Created page with "==RAL Tier1 Operations Report for 24th July 2019== __NOTOC__ ====== ====== <!-- ************************************************************* -----> <!-- ***********Start Re...")
 
()
Line 135: Line 135:
 
! Subject
 
! Subject
 
! Scope
 
! Scope
 +
|-
 +
| 142350
 +
| TEAM
 +
| lhcb
 +
| RAL-LCG2
 +
| top priority
 +
| NGI_UK
 +
| in progress
 +
| 2019-07-24 10:45:00
 +
| Proble accessing some LHCb files at RAL
 +
| WLCG
 +
|-
 +
| 142337
 +
| TEAM
 +
| lhcb
 +
| RAL-LCG2
 +
| very urgent
 +
| NGI_UK
 +
| in progress
 +
| 2019-07-19 12:14:00
 +
| Pilots Failed at RAL-LCG2
 +
| WLCG
 
|-
 
|-
 
| 142203
 
| 142203
Line 142: Line 164:
 
| urgent
 
| urgent
 
| NGI_UK
 
| NGI_UK
| reopened
+
| on hold
| 2019-07-16 18:35:00
+
| 2019-07-19 07:58:00
 
| RAL-LCG2_MCORE jobs failing
 
| RAL-LCG2_MCORE jobs failing
 
| WLCG
 
| WLCG
Line 165: Line 187:
 
| NGI_UK
 
| NGI_UK
 
| waiting for reply
 
| waiting for reply
| 2019-07-10 15:50:00
+
| 2019-07-17 15:52:00
 
| mice LFC to DFC transition
 
| mice LFC to DFC transition
 
| EGI
 
| EGI
 
|}
 
|}
 
 
<!-- **********************End Availability Report************************** ----->
 
<!-- **********************End Availability Report************************** ----->
 
<!-- *********************************************************************** ----->
 
<!-- *********************************************************************** ----->

Revision as of 11:44, 24 July 2019

RAL Tier1 Operations Report for 24th July 2019

Review of Issues during the week 17th July2019 to the 24th July 2019.
  • All Tier-1 production systems and processes are currently operating optimally within known and recorded parameters as agreed by all primary take holders. (Read as "Business as Usual"!)


Current operational status and issues
Notable Changes made since the last meeting.
  • NTR
Entries in GOC DB starting since the last report.
Service ID Scheduled? Outage/At Risk Start End Duration Reason
- - - - - - - -
Declared in the GOC DB
Service ID Scheduled? Outage/At Risk Start End Duration Reason
- - - - - - - -
  • No ongoing downtime
Advanced warning for other interventions
The following items are being discussed and are still to be formally scheduled and announced.

Listing by category:

  • DNS servers will be rolled out within the Tier1 network.
Open GGUS Tickets
Ticket-ID Type VO Site Priority Responsible Unit Status Last Update Subject Scope
142350 TEAM lhcb RAL-LCG2 top priority NGI_UK in progress 2019-07-24 10:45:00 Proble accessing some LHCb files at RAL WLCG
142337 TEAM lhcb RAL-LCG2 very urgent NGI_UK in progress 2019-07-19 12:14:00 Pilots Failed at RAL-LCG2 WLCG
142203 TEAM atlas RAL-LCG2 urgent NGI_UK on hold 2019-07-19 07:58:00 RAL-LCG2_MCORE jobs failing WLCG
140447 USER dteam RAL-LCG2 less urgent NGI_UK on hold 2019-07-10 13:41:00 packet loss outbound from RAL-LCG2 over IPv6 EGI
140220 USER mice RAL-LCG2 less urgent NGI_UK waiting for reply 2019-07-17 15:52:00 mice LFC to DFC transition EGI
GGUS Tickets Closed Last week
Ticket-ID Type VO Site Priority Responsible Unit Status Last Update Subject Scope
142264 USER cms RAL-LCG2 urgent NGI_UK solved 2019-07-16 09:51:00 Sam Test in warning at T1_UK_RAL WLCG
142251 USER snoplus.snolab.ca RAL-LCG2 urgent NGI_UK solved 2019-07-15 15:55:00 Transfers to RAL (srm-snoplus.gridpp.rl.ac.uk) are failing EGI
142241 TEAM atlas RAL-LCG2 less urgent NGI_UK solved 2019-07-16 18:36:00 ATLAS-RAL-Frontier service degraded WLCG
142155 USER cms RAL-LCG2 urgent NGI_UK solved 2019-07-11 14:15:00 Transfers are failing from UK to KIPT WLCG
142127 TEAM lhcb RAL-LCG2 urgent NGI_UK verified 2019-07-16 07:39:00 2 files cannot be staged WLCG
141901 USER cms RAL-LCG2 urgent NGI_UK closed 2019-07-10 23:59:00 T1_UK_RAL SRM is timing out WLCG
141838 USER cms RAL-LCG2 urgent NGI_UK closed 2019-07-16 23:59:00 Transfers failing from CERN Tape to RAL Disk WLCG
141608 USER snoplus.snolab.ca RAL-LCG2 less urgent NGI_UK closed 2019-07-16 23:59:00 Permissions on RAL SE EGI
140870 USER t2k.org RAL-LCG2 less urgent NGI_UK verified 2019-07-12 15:01:00 Files vanished from RAL tape? EGI


Availability Report

Day Atlas CMS LHCB Alice Comments
2019-07-10 100 100 100 92
2019-07-11 100 100 100 100
2019-07-12 100 100 100 100
2019-07-13 100 100 100 100
2019-07-14 100 100 98 100
2019-07-15 100 72 100 87
2019-07-16 100 100 100 100
Hammercloud Test Report
Target Availability for each site is 97.0%
Day Atlas HC CMS HC Comment
2019-06-10 92 93
2019-06-11 83 89
2019-06-12 100 96
2019-06-13 100 100
2019-06-14 100 84
2019-07-15 100 100
2019-07-16 95 100



Key: Atlas HC = Atlas HammerCloud (Queue RAL-LCG2_UCORE, Template 841); CMS HC = CMS HammerCloud

Notes from Meeting.