Difference between revisions of "Tier1 Operations Report 2019-06-24"

From GridPP Wiki
Jump to: navigation, search
(Created page with "=RAL Tier1 Operations Report for today month year= ===Review of Issues during the week from last_week to this_week 2010.=== * Issue one * Issue two * Issue three ===Curren...")
 
Line 1: Line 1:
−
=RAL Tier1 Operations Report for today month year=
+
==RAL Tier1 Operations Report for 24th June 2019==
  
 +
__NOTOC__
  
 +
====== ======
 +
<!-- ************************************************************* ----->
 +
<!-- ***********Start Review of Issues during last week*********** ----->
 +
{| width="100%" cellspacing="0" cellpadding="0" style="background-color: #ffffff; border: 1px solid silver; border-collapse: collapse; width: 100%; margin: 0 0 1em 0;"
 +
|-
 +
| style="background-color: #b7f1ce; border-bottom: 1px solid silver; text-align: center; font-size: 1em; font-weight: bold; margin-top: 0; margin-bottom: 0; padding-top: 0.1em; padding-bottom: 0.1em;" | Review of Issues during the week 10th June 2019 to the 17th June 2019.
 +
|}
 +
*
 +
<!-- ***********End Review of Issues during last week*********** ----->
 +
<!-- *********************************************************** ----->
  
−
===Review of Issues during the week from last_week to this_week 2010.===
+
====== ======
−
* Issue one
+
<!-- ***************************************************************** ----->
−
* Issue two
+
<!-- ***********Start Current operational status and issues*********** ----->
−
* Issue three
+
{| width="100%" cellspacing="0" cellpadding="0" style="background-color: #ffffff; border: 1px solid silver; border-collapse: collapse; width: 100%; margin: 0 0 1em 0;"
 +
|-
 +
| style="background-color: #b7f1ce; border-bottom: 1px solid silver; text-align: center; font-size: 1em; font-weight: bold; margin-top: 0; margin-bottom: 0; padding-top: 0.1em; padding-bottom: 0.1em;" | Current operational status and issues
 +
|}
 +
*
 +
<!-- ***********End Current operational status and issues*********** ----->
 +
<!-- *************************************************************** ----->
  
−
===Current operational status and issues.===
+
====== ======
−
* Issue one
+
<!-- ******************************************************* ----->
−
* Issue two
+
<!-- ***********Start Resolved Disk Server Issues*********** ----->
−
* Issue Three
+
{| width="100%" cellspacing="0" cellpadding="0" style="background-color: #ffffff; border: 1px solid silver; border-collapse: collapse; width: 100%; margin: 0 0 1em 0;"
 +
|-
 +
| style="background-color: #f8d6a9; border-bottom: 1px solid silver; text-align: center; font-size: 1em; font-weight: bold; margin-top: 0; margin-bottom: 0; padding-top: 0.1em; padding-bottom: 0.1em;" | Resolved Castor Disk Server Issues
 +
|}
 +
{| border=1 align=center
 +
|- bgcolor="#7c8aaf"
 +
! Machine
 +
! VO
 +
! DiskPool
 +
! dxtx
 +
! Comments
 +
|-
 +
| -
 +
| -
 +
| -
 +
| -
 +
|
 +
|-
 +
|}
 +
<!-- ***************************************************** ----->
  
−
===Declared in the GOC DB===
+
====== ======
−
* Declared outage one
+
<!-- *************************************************************** ----->
−
* Declared outage two
+
<!-- ***************Start Ongoing Disk Server Issues**************** ----->
 +
{| width="100%" cellspacing="0" cellpadding="0" style="background-color: #ffffff; border: 1px solid silver; border-collapse: collapse; width: 100%; margin: 0 0 1em 0;"
 +
|-
 +
| style="background-color: #f8d6a9; border-bottom: 1px solid silver; text-align: center; font-size: 1em; font-weight: bold; margin-top: 0; margin-bottom: 0; padding-top: 0.1em; padding-bottom: 0.1em;" | Ongoing Castor Disk Server Issues
 +
|}
 +
{| border=1 align=center
 +
|- bgcolor="#7c8aaf"
 +
! Machine
 +
! VO
 +
! DiskPool
 +
! dxtx
 +
! Comments
 +
|-
 +
| -
 +
| -
 +
| -
 +
| -
 +
| -
 +
|}
 +
<!-- ***************End Ongoing Disk Server Issues**************** ----->
 +
<!-- ************************************************************* ----->
  
−
===Advanced warning:===
+
====== ======
−
The following items remain to be scheduled:
+
<!-- ******************************************************************** ----->
−
* Advanced issue one
+
<!-- ******************Start Limits On Batch System Jobs***************** ----->
−
* Advanced issue two
+
{| width="100%" cellspacing="0" cellpadding="0" style="background-color: #ffffff; border: 1px solid silver; border-collapse: collapse; width: 100%; margin: 0 0 1em 0;"
 +
|-
 +
| style="background-color: #b7f1ce; border-bottom: 1px solid silver; text-align: center; font-size: 1em; font-weight: bold; margin-top: 0; margin-bottom: 0; padding-top: 0.1em; padding-bottom: 0.1em;" | Limits on concurrent batch system jobs.
 +
|}
 +
*  
 +
<!-- ******************End Limits On Batch System Jobs***************** ----->
 +
<!-- ****************************************************************** ----->
  
−
===Entries in GOC DB starting between last_meeting and this_meeting 2010.===
+
====== ======
 +
<!-- ******************************************************************** ----->
 +
<!-- *************Start Notable Changes made since the last meeting************** ----->
 +
{| width="100%" cellspacing="0" cellpadding="0" style="background-color: #ffffff; border: 1px solid silver; border-collapse: collapse; width: 100%; margin: 0 0 1em 0;"
 +
|-
 +
| style="background-color: #b7f1ce; border-bottom: 1px solid silver; text-align: center; font-size: 1em; font-weight: bold; margin-top: 0; margin-bottom: 0; padding-top: 0.1em; padding-bottom: 0.1em;" | Notable Changes made since the last meeting.
 +
|}
 +
* NTR
 +
<!-- *************End Notable Changes made this last week************** ----->
 +
<!-- ****************************************************************** ----->
  
−
There were XXX unscheduled outages during the last week.
+
====== ======
 +
<!-- ******************************************************************** ----->
 +
<!-- **********************Start GOC DB Entries************************** ----->
 +
{| width="100%" cellspacing="0" cellpadding="0" style="background-color: #ffffff; border: 1px solid silver; border-collapse: collapse; width: 100%; margin: 0 0 1em 0;"
 +
|-
 +
| style="background-color: #d8e8ff; border-bottom: 1px solid silver; text-align: center; font-size: 1em; font-weight: bold; margin-top: 0; margin-bottom: 0; padding-top: 0.1em; padding-bottom: 0.1em;" | Entries in GOC DB starting since the last report.
 +
|}
 +
{|
 +
{| border=1 align=center
 +
|- bgcolor="#7c8aaf"
 +
! Service
 +
! ID
 +
! Scheduled?
 +
! Outage/At Risk
 +
! Start
 +
! End
 +
! Duration
 +
! Reason
 +
|-
 +
| -
 +
| -
 +
| -
 +
| -
 +
| -
 +
| -
 +
| -
 +
| -
 +
|}
 +
<!-- **********************End GOC DB Entries************************** ----->
 +
<!-- ****************************************************************** ----->
 +
 
 +
====== ======
 +
<!-- ******************************************************************** ----->
 +
<!-- **********************Start GOC DB Entries************************** ----->
 +
{| width="100%" cellspacing="0" cellpadding="0" style="background-color: #ffffff; border: 1px solid silver; border-collapse: collapse; width: 100%; margin: 0 0 1em 0;"
 +
|-
 +
| style="background-color: #d8e8ff; border-bottom: 1px solid silver; text-align: center; font-size: 1em; font-weight: bold; margin-top: 0; margin-bottom: 0; padding-top: 0.1em; padding-bottom: 0.1em;" | Declared in the GOC DB
 +
|}
 +
{| border=1 align=center
 +
|- bgcolor="#7c8aaf"
 +
! Service
 +
! ID
 +
! Scheduled?
 +
! Outage/At Risk
 +
! Start
 +
! End
 +
! Duration
 +
! Reason
 +
|-
 +
| -
 +
| -
 +
| -
 +
| -
 +
| -
 +
| -
 +
| -
 +
| -
 +
|}
 +
* No ongoing downtime
 +
<!-- **********************End GOC DB Entries************************** ----->
 +
<!-- ****************************************************************** ----->
 +
 
 +
====== ======
 +
<!-- ******************************************************************************* ----->
 +
<!-- ****************Start Advanced warning for other interventions***************** ----->
 +
{| width="100%" cellspacing="0" cellpadding="0" style="background-color: #ffffff; border: 1px solid silver; border-collapse: collapse; width: 100%; margin: 0 0 1em 0;"
 +
|-
 +
| style="background-color: #d8e8ff; border-bottom: 1px solid silver; text-align: center; font-size: 1em; font-weight: bold; margin-top: 0; margin-bottom: 0; padding-top: 0.1em; padding-bottom: 0.1em;" | Advanced warning for other interventions
 +
|-
 +
| style="background-color: #d8e8ff; border-bottom: 1px solid silver; text-align: center; font-size: 1em; font-weight: bold; margin-top: 0; margin-bottom: 0; padding-top: 0.1em; padding-bottom: 0.1em;"| The following items are being discussed and are still to be formally scheduled and announced.
 +
|}
 +
<!-- ******* still to be formally scheduled and/or announced ******* ----->
 +
'''Listing by category:'''
 +
* DNS servers will be rolled out within the Tier1 network.
 +
<!-- ***************End Advanced warning for other interventions*************** ----->
 +
<!-- ************************************************************************** ----->
 +
 
 +
====== ======
 +
<!-- ****************************************************************** ----->
 +
<!-- **********************Start GGUS Tickets************************** ----->
 +
{| width="100%" cellspacing="0" cellpadding="0" style="background-color: #ffffff; border: 1px solid silver; border-collapse: collapse; width: 100%; margin: 0 0 1em 0;"
 +
|-
 +
| style="background-color: #b7f1ce; border-bottom: 1px solid silver; text-align: center; font-size: 1em; font-weight: bold; margin-top: 0; margin-bottom: 0; padding-top: 0.1em; padding-bottom: 0.1em;" | Open
 +
GGUS Tickets (Snapshot taken during morning of the meeting). 
 +
|}
 +
{| border=1 align=center
 +
|- bgcolor="#7c8aaf"
 +
! Ticket-ID
 +
! Type
 +
! VO
 +
! Site
 +
! Priority
 +
! Responsible Unit
 +
! Status
 +
! Last Update
 +
! Subject
 +
! Scope
 +
|-
 +
| 141771
 +
| USER
 +
| cms
 +
| RAL-LCG2
 +
| urgent
 +
| NGI_UK
 +
| in progress
 +
| 2019-06-19 09:13:00
 +
| file read error at T1_UK_RAL
 +
| WLCG
 +
|-
 +
| 141608
 +
| USER
 +
| snoplus.snolab.ca
 +
| RAL-LCG2
 +
| less urgent
 +
| NGI_UK
 +
| in progress
 +
| 2019-06-06 08:55:00
 +
| Permissions on RAL SE
 +
| EGI
 +
|-
 +
| 141537
 +
| TEAM
 +
| lhcb
 +
| RAL-LCG2
 +
| very urgent
 +
| NGI_UK
 +
| in progress
 +
| 2019-05-31 19:28:00
 +
| Pilots Failed at RAL-LCG2
 +
| WLCG
 +
|-
 +
| 141462
 +
| TEAM
 +
| lhcb
 +
| RAL-LCG2
 +
| top priority
 +
| NGI_UK
 +
| in progress
 +
| 2019-06-19 08:11:00
 +
| Error: Connection limit exceeded
 +
| WLCG
 +
|-
 +
| 140870
 +
| USER
 +
| t2k.org
 +
| RAL-LCG2
 +
| less urgent
 +
| NGI_UK
 +
| waiting for reply
 +
| 2019-06-18 12:13:00
 +
| Files vanished from RAL tape?
 +
| EGI
 +
|-
 +
| 140447
 +
| USER
 +
| dteam
 +
| RAL-LCG2
 +
| less urgent
 +
| NGI_UK
 +
| on hold
 +
| 2019-05-22 14:20:00
 +
| packet loss outbound from RAL-LCG2 over IPv6
 +
| EGI
 +
|-
 +
| 140220
 +
| USER
 +
| mice
 +
| RAL-LCG2
 +
| less urgent
 +
| NGI_UK
 +
| in progress
 +
| 2019-06-18 13:31:00
 +
| mice LFC to DFC transition
 +
| EGI
 +
|-
 +
| 139672
 +
| USER
 +
| other
 +
| RAL-LCG2
 +
| urgent
 +
| NGI_UK
 +
| waiting for reply
 +
| 2019-06-17 08:24:00
 +
| No LIGO pilots running at RAL
 +
| EGI
 +
|}
 +
<!-- **********************End Availability Report************************** ----->
 +
<!-- *********************************************************************** ----->
 +
<!-- **********************End GGUS Tickets************************** ----->
 +
<!-- ****************************************************************** ----->
 +
 
 +
====== ======
 +
<!-- ****************************************************************** ----->
 +
<!-- **********************Start GGUS Tickets************************** ----->
 +
{| width="100%" cellspacing="0" cellpadding="0" style="background-color: #ffffff; border: 1px solid silver; border-collapse: collapse; width: 100%; margin: 0 0 1em 0;"
 +
|-
 +
| style="background-color: #b7f1ce; border-bottom: 1px solid silver; text-align: center; font-size: 1em; font-weight: bold; margin-top: 0; margin-bottom: 0; padding-top: 0.1em; padding-bottom: 0.1em;" | GGUS Tickets Closed Last week
 +
|}
 +
{| border=1 align=center
 +
|- bgcolor="#7c8aaf"
 +
! Ticket-ID
 +
! Type
 +
! VO
 +
! Site
 +
! Priority
 +
! Responsible Unit
 +
! Status
 +
! Last Update
 +
! Subject
 +
! Scope
 +
|-
 +
| 141704
 +
| USER
 +
| cms
 +
| RAL-LCG2
 +
| less urgent
 +
| NGI_UK
 +
| solved
 +
| 2019-06-13 14:16:00
 +
| PhedEX transfer 1799773
 +
| WLCG
 +
|-
 +
| 141262
 +
| TEAM
 +
| lhcb
 +
| RAL-LCG2
 +
| very urgent
 +
| NGI_UK
 +
| verified
 +
| 2019-06-12 16:02:00
 +
| Users are getting [FATAL] Auth failed
 +
| WLCG
 +
|}
 +
<!-- **********************End Availability Report************************** ----->
 +
<!-- *********************************************************************** ----->
 +
<!-- **********************End GGUS Tickets************************** ----->
 +
<!-- ****************************************************************** ----->
 +
 
 +
====== ======
 +
<!-- ************************************************************************* ----->
 +
<!-- **********************Start Availability Report************************** ----->
 +
{| width="100%" cellspacing="0" cellpadding="0" style="background-color: #ffffff; border: 1px solid silver; border-collapse: collapse; width: 100%; margin: 0 0 1em 0;"
 +
|-
 +
| style="background-color: #b7f1ce; border-bottom: 1px solid silver; text-align: center; font-size: 1em; font-weight: bold; margin-top: 0; margin-bottom: 0; padding-top: 0.1em; padding-bottom: 0.1em;" |
 +
Availability Report
 +
|}
 +
{| border=1 align=center
 +
|- bgcolor="#7c8aaf"
 +
! Day
 +
! Atlas
 +
! Atlas-Echo
 +
! CMS
 +
! LHCB
 +
! Alice
 +
! OPS
 +
! Comments
 +
|-
 +
| 2019-06-11
 +
| 100
 +
| na
 +
| 87
 +
| 100
 +
| 100
 +
| na
 +
|
 +
|-
 +
| 2019-06-12
 +
| 100
 +
| na
 +
| 95
 +
| 100
 +
| 100
 +
| na
 +
|
 +
|-
 +
| 2019-06-13
 +
| 100
 +
| na
 +
| 97
 +
| 100
 +
| 100
 +
| na
 +
|
 +
|-
 +
| 2019-06-14
 +
| 100
 +
| na
 +
| 100
 +
| 100
 +
| 100
 +
| na
 +
|
 +
|-
 +
| 2019-06-15
 +
| 100
 +
| na
 +
| 100
 +
| 100
 +
| 100
 +
| na
 +
|
 +
|-
 +
| 2019-06-16
 +
| 100
 +
| na
 +
| 97
 +
| 100
 +
| 100
 +
| na
 +
|
 +
|-
 +
| 2019-06-17
 +
| 100
 +
| na
 +
| 100
 +
| 100
 +
| 100
 +
| na
 +
|
 +
|}
 +
 
 +
====== ======
 +
<!-- ************************************************************************* ----->
 +
<!-- **********************Start Hammercloud Test Report************************** ----->
 +
{| width="100%" cellspacing="0" cellpadding="0" style="background-color: #ffffff; border: 1px solid silver; border-collapse: collapse; width: 100%; margin: 0 0 1em 0;"
 +
|-
 +
| style="background-color: #b7f1ce; border-bottom: 1px solid silver; text-align: center; font-size: 1em; font-weight: bold; margin-top: 0; margin-bottom: 0; padding-top: 0.1em; padding-bottom: 0.1em;" | Hammercloud Test Report
 +
|}
 +
{| border=1 align=center
 +
| Target Availability for each site is 97.0%
 +
| style="background-color: red;" | Red <90%
 +
| style="background-color: orange;" | Orange <97%
 +
|}
 +
{| border=1 align=center
 +
|- bgcolor="#7c8aaf"
 +
! Day !! Atlas HC !! CMS HC !! Comment
 +
|-
 +
| 2019-06-11 || 100 || 98 ||
 +
|-
 +
| 2019-06-12 || 100 || 100 ||
 +
|-
 +
| 2019-06-13 || 100 || 100 ||
 +
|-
 +
| 2019-06-14 || 100 || 96 ||
 +
|-
 +
| 2019-06-15 || 100 || 97 ||
 +
|-
 +
| 2019-06-16 || 100 || 98 ||
 +
|
 +
| 2019-06-17 || 100 || 98 ||
 +
|-
 +
|}
 +
Key: Atlas HC = Atlas HammerCloud (Queue RAL-LCG2_UCORE, Template 841); CMS HC = CMS HammerCloud
 +
<!-- **********************End Hammercloud Test Report************************** ----->
 +
<!-- *********************************************************************** ----->
 +
 
 +
====== ======
 +
<!-- *********************************************************************** ----->
 +
<!-- ****************************Start Notes******************************** ----->
 +
{| width="100%" cellspacing="0" cellpadding="0" style="background-color: #ffffff; border: 1px solid silver; border-collapse: collapse; width: 100%; margin: 0 0 1em 0;"
 +
|-
 +
| style="background-color: #b7f1ce; border-bottom: 1px solid silver; text-align: center; font-size: 1em; font-weight: bold; margin-top: 0; margin-bottom: 0; padding-top: 0.1em; padding-bottom: 0.1em;" | Notes from Meeting.
 +
|}
 +
*

Revision as of 09:02, 26 June 2019

RAL Tier1 Operations Report for 24th June 2019

Review of Issues during the week 10th June 2019 to the 17th June 2019.
Current operational status and issues
Resolved Castor Disk Server Issues
Machine VO DiskPool dxtx Comments
- - - -
Ongoing Castor Disk Server Issues
Machine VO DiskPool dxtx Comments
- - - - -
Limits on concurrent batch system jobs.
Notable Changes made since the last meeting.
  • NTR
Entries in GOC DB starting since the last report.
Service ID Scheduled? Outage/At Risk Start End Duration Reason
- - - - - - - -
Declared in the GOC DB
Service ID Scheduled? Outage/At Risk Start End Duration Reason
- - - - - - - -
  • No ongoing downtime
Advanced warning for other interventions
The following items are being discussed and are still to be formally scheduled and announced.

Listing by category:

  • DNS servers will be rolled out within the Tier1 network.
Open

GGUS Tickets (Snapshot taken during morning of the meeting).

Ticket-ID Type VO Site Priority Responsible Unit Status Last Update Subject Scope
141771 USER cms RAL-LCG2 urgent NGI_UK in progress 2019-06-19 09:13:00 file read error at T1_UK_RAL WLCG
141608 USER snoplus.snolab.ca RAL-LCG2 less urgent NGI_UK in progress 2019-06-06 08:55:00 Permissions on RAL SE EGI
141537 TEAM lhcb RAL-LCG2 very urgent NGI_UK in progress 2019-05-31 19:28:00 Pilots Failed at RAL-LCG2 WLCG
141462 TEAM lhcb RAL-LCG2 top priority NGI_UK in progress 2019-06-19 08:11:00 Error: Connection limit exceeded WLCG
140870 USER t2k.org RAL-LCG2 less urgent NGI_UK waiting for reply 2019-06-18 12:13:00 Files vanished from RAL tape? EGI
140447 USER dteam RAL-LCG2 less urgent NGI_UK on hold 2019-05-22 14:20:00 packet loss outbound from RAL-LCG2 over IPv6 EGI
140220 USER mice RAL-LCG2 less urgent NGI_UK in progress 2019-06-18 13:31:00 mice LFC to DFC transition EGI
139672 USER other RAL-LCG2 urgent NGI_UK waiting for reply 2019-06-17 08:24:00 No LIGO pilots running at RAL EGI
GGUS Tickets Closed Last week
Ticket-ID Type VO Site Priority Responsible Unit Status Last Update Subject Scope
141704 USER cms RAL-LCG2 less urgent NGI_UK solved 2019-06-13 14:16:00 PhedEX transfer 1799773 WLCG
141262 TEAM lhcb RAL-LCG2 very urgent NGI_UK verified 2019-06-12 16:02:00 Users are getting [FATAL] Auth failed WLCG

Availability Report

Day Atlas Atlas-Echo CMS LHCB Alice OPS Comments
2019-06-11 100 na 87 100 100 na
2019-06-12 100 na 95 100 100 na
2019-06-13 100 na 97 100 100 na
2019-06-14 100 na 100 100 100 na
2019-06-15 100 na 100 100 100 na
2019-06-16 100 na 97 100 100 na
2019-06-17 100 na 100 100 100 na
Hammercloud Test Report
Target Availability for each site is 97.0% Red <90% Orange <97%
Day Atlas HC CMS HC Comment
2019-06-11 100 98
2019-06-12 100 100
2019-06-13 100 100
2019-06-14 100 96
2019-06-15 100 97
2019-06-16 100 98 2019-06-17 100 98

Key: Atlas HC = Atlas HammerCloud (Queue RAL-LCG2_UCORE, Template 841); CMS HC = CMS HammerCloud

Notes from Meeting.
Retrieved from "https://www.gridpp.ac.uk/w/index.php?title=Tier1_Operations_Report_2019-06-24&oldid=20129"