Difference between revisions of "Tier1 Operations Report 2019-06-17"

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! Scope
 
! Scope
 
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|-
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| style="background-color: lightgreen;" | 141638
 
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| USER
 
−
| cms
 
−
| RAL-LCG2
 
−
| urgent
 
−
| NGI_UK
 
−
| in progress
 
−
| 2019-06-10 13:07:00
 
−
| SAM XROOTD read failure at T1_UK_RAL
 
−
| WLCG
 
 
|-
 
|-
−
| style="background-color: lightgreen;" | 141637
+
| style="background-color: red;"
−
| TEAM
+
|141608
−
| lhcb
+
|less urgent
−
| RAL-LCG2
+
|in progress
−
| top priority
+
|snoplus.snolab.ca
−
| NGI_UK
+
|USER
−
| in progress
+
|2019-06-06 08:55:00
−
| 2019-06-07 15:29:00
+
|Permissions on RAL SE
−
| Very low running jobs for LHCb
+
−
| WLCG
+
 
|-
 
|-
−
| style="background-color: lightgreen;" | 141608
+
| style="background-color: red;"
−
| USER
+
|141537
−
| snoplus.snolab.ca
+
|very urgent
−
| RAL-LCG2
+
|in progress
−
| less urgent
+
|lhcb
−
| NGI_UK
+
|TEAM
−
| in progress
+
|2019-05-31 19:28:00
−
| 2019-06-06 08:55:00
+
|Pilots Failed at RAL-LCG2
−
| Permissions on RAL SE
+
−
| EGI
+
 
|-
 
|-
−
| style="background-color: lightgreen;" | 141537
+
| style="background-color: red;"
−
| TEAM
+
|141462
−
| lhcb
+
|top priority
−
| RAL-LCG2
+
|in progress
−
| very urgent
+
|lhcb
−
| NGI_UK
+
|TEAM
−
| in progress
+
|2019-06-11 14:14:00
−
| 2019-05-31 19:28:00
+
|Error: Connection limit exceeded
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| Pilots Failed at RAL-LCG2
+
−
| WLCG
+
 
|-
 
|-
−
| style="background-color: yellow;" | 141462
+
| style="background-color: red;"
−
| TEAM
+
|140870
−
| lhcb
+
|less urgent
−
| RAL-LCG2
+
|in progress
−
| top priority
+
|t2k.org
−
| NGI_UK
+
|USER
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| in progress
+
|2019-06-11 12:14:00
−
| 2019-06-02 05:45:00
+
|Files vanished from RAL tape?
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| Error: Connection limit exceeded
+
−
| WLCG
+
 
|-
 
|-
−
| style="background-color: yellow;" | 141262
+
| style="background-color: red;"
−
| TEAM
+
|140447
−
| lhcb
+
|less urgent
−
| RAL-LCG2
+
|on hold
−
| very urgent
+
|dteam
−
| NGI_UK
+
|USER
−
| in progress
+
|2019-05-22 14:20:00
−
| 2019-06-04 09:53:00
+
|packet loss outbound from RAL-LCG2 over IPv6
−
| Users are getting [FATAL] Auth failed
+
−
| WLCG
+
 
|-
 
|-
−
| style="background-color: lightgreen;" | 140870
+
| style="background-color: red;"
−
| USER
+
|140220
−
| t2k.org
+
|less urgent
−
| RAL-LCG2
+
|in progress
−
| less urgent
+
|mice
−
| NGI_UK
+
|USER
−
| in progress
+
|2019-06-12 13:56:00
−
| 2019-05-14 13:19:00
+
|mice LFC to DFC transition
−
| Files vanished from RAL tape?
+
−
| EGI
+
 
|-
 
|-
−
| style="background-color: orange;" | 140447
+
| style="background-color: red;"
−
| USER
+
|139672
−
| dteam
+
|urgent
−
| RAL-LCG2
+
|waiting for reply
−
| less urgent
+
|other
−
| NGI_UK
+
|USER
−
| on hold
+
|2019-06-17 08:24:00
−
| 2019-05-22 14:20:00
+
|No LIGO pilots running at RAL
−
| packet loss outbound from RAL-LCG2 over IPv6
+
−
| EGI
+
−
|-
+
−
| style="background-color: lightgreen;" | 140220
+
−
| USER
+
−
| mice
+
−
| RAL-LCG2
+
−
| less urgent
+
−
| NGI_UK
+
−
| in progress
+
−
| 2019-05-15 11:07:00
+
−
| mice LFC to DFC transition
+
−
| EGI
+
−
|-
+
−
| style="background-color: red;" | 139672
+
−
| USER
+
−
| other
+
−
| RAL-LCG2
+
−
| urgent
+
−
| NGI_UK
+
−
| waiting for reply
+
−
| 2019-06-10 08:24:00
+
−
| No LIGO pilots running at RAL
+
−
| EGI
+
−
 
+
−
 
+
−
 
+
 
|}
 
|}
−
Ticket# Priority Status VO Problem Type Last Update (UTC) Subject
 
−
141608 less urgent in progress snoplus.snolab.ca USER 2019-06-06 08:55:00 Permissions on RAL SE
 
−
141537 very urgent in progress lhcb TEAM 2019-05-31 19:28:00 Pilots Failed at RAL-LCG2
 
−
141462 top priority in progress lhcb TEAM 2019-06-11 14:14:00 Error: Connection limit exceeded
 
−
140870 less urgent in progress t2k.org USER 2019-06-11 12:14:00 Files vanished from RAL tape?
 
−
140447 less urgent on hold dteam USER 2019-05-22 14:20:00 packet loss outbound from RAL-LCG2 over IPv6
 
−
140220 less urgent in progress mice USER 2019-06-12 13:56:00 mice LFC to DFC transition
 
−
139672 urgent waiting for reply other USER 2019-06-17 08:24:00 No LIGO pilots running at RAL
 
 
<!-- **********************End Availability Report************************** ----->
 
<!-- **********************End Availability Report************************** ----->
 
<!-- *********************************************************************** ----->
 
<!-- *********************************************************************** ----->

Revision as of 10:27, 18 June 2019

RAL Tier1 Operations Report for 17th June 2019

Review of Issues during the week 10th June 2019 to the 17th June 2019.
  • Ongoing, we are seeing high outbound packet loss over IPv6. Central networking performed a firmware update to the border routers but this didn’t resolve the issue. Plan to move connections to the new border routers in Mid June. Will do this before trying to debug any further.


Current operational status and issues
Resolved Castor Disk Server Issues
Machine VO DiskPool dxtx Comments
- - - -
Ongoing Castor Disk Server Issues
Machine VO DiskPool dxtx Comments
- - - - -
Limits on concurrent batch system jobs.
Notable Changes made since the last meeting.
  • NTR
Entries in GOC DB starting since the last report.
Service ID Scheduled? Outage/At Risk Start End Duration Reason
- - - - - - - -
Declared in the GOC DB
Service ID Scheduled? Outage/At Risk Start End Duration Reason
- - - - - - - -
  • No ongoing downtime
Advanced warning for other interventions
The following items are being discussed and are still to be formally scheduled and announced.

Listing by category:

  • DNS servers will be rolled out within the Tier1 network.
Open

GGUS Tickets (Snapshot taken during morning of the meeting).

Ticket-ID Type VO Site Priority Responsible Unit Status Last Update Subject Scope
style="background-color: red;" 141608 less urgent in progress snoplus.snolab.ca USER 2019-06-06 08:55:00 Permissions on RAL SE
style="background-color: red;" 141537 very urgent in progress lhcb TEAM 2019-05-31 19:28:00 Pilots Failed at RAL-LCG2
style="background-color: red;" 141462 top priority in progress lhcb TEAM 2019-06-11 14:14:00 Error: Connection limit exceeded
style="background-color: red;" 140870 less urgent in progress t2k.org USER 2019-06-11 12:14:00 Files vanished from RAL tape?
style="background-color: red;" 140447 less urgent on hold dteam USER 2019-05-22 14:20:00 packet loss outbound from RAL-LCG2 over IPv6
style="background-color: red;" 140220 less urgent in progress mice USER 2019-06-12 13:56:00 mice LFC to DFC transition
style="background-color: red;" 139672 urgent waiting for reply other USER 2019-06-17 08:24:00 No LIGO pilots running at RAL
GGUS Tickets Closed Last week
Ticket-ID Type VO Site Priority Responsible Unit Status Last Update Subject Scope
- - - - - - - - - -

Availability Report

Day Atlas Atlas-Echo CMS LHCB Alice OPS Comments
2019-05-27 100 100 100 100 100 100
2019-05-28 100 100 90 100 98 100
2019-05-29 100 100 85 100 100 100
2019-05-30 100 100 90 100 93 100
2019-05-31 100 100 100 100 89 100
2019-06-01 100 100 100 95 89 100
2019-06-02 100 100 100 100 84 100
Hammercloud Test Report
Target Availability for each site is 97.0% Red <90% Orange <97%
Day Atlas HC CMS HC Comment
2019-05-27 100 98
2019-05-28 100 98
2019-05-29 100 99
2019-05-30 100 100
2019-05-31 100 100
2019-05-01 100 99
2019-05-02 100 100

Key: Atlas HC = Atlas HammerCloud (Queue RAL-LCG2_UCORE, Template 841); CMS HC = CMS HammerCloud

Notes from Meeting.
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