Difference between revisions of "Tier1 Operations Report 2019-06-17"

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Ticket# Priority Status VO Problem Type Last Update (UTC) Subject
 +
141608 less urgent in progress snoplus.snolab.ca USER 2019-06-06 08:55:00 Permissions on RAL SE
 +
141537 very urgent in progress lhcb TEAM 2019-05-31 19:28:00 Pilots Failed at RAL-LCG2
 +
141462 top priority in progress lhcb TEAM 2019-06-11 14:14:00 Error: Connection limit exceeded
 +
140870 less urgent in progress t2k.org USER 2019-06-11 12:14:00 Files vanished from RAL tape?
 +
140447 less urgent on hold dteam USER 2019-05-22 14:20:00 packet loss outbound from RAL-LCG2 over IPv6
 +
140220 less urgent in progress mice USER 2019-06-12 13:56:00 mice LFC to DFC transition
 +
139672 urgent waiting for reply other USER 2019-06-17 08:24:00 No LIGO pilots running at RAL
 
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Revision as of 10:18, 18 June 2019

RAL Tier1 Operations Report for 17th June 2019

Review of Issues during the week 10th June 2019 to the 17th June 2019.
  • Ongoing, we are seeing high outbound packet loss over IPv6. Central networking performed a firmware update to the border routers but this didn’t resolve the issue. Plan to move connections to the new border routers in Mid June. Will do this before trying to debug any further.


Current operational status and issues
Resolved Castor Disk Server Issues
Machine VO DiskPool dxtx Comments
- - - -
Ongoing Castor Disk Server Issues
Machine VO DiskPool dxtx Comments
- - - - -
Limits on concurrent batch system jobs.
Notable Changes made since the last meeting.
  • NTR
Entries in GOC DB starting since the last report.
Service ID Scheduled? Outage/At Risk Start End Duration Reason
- - - - - - - -
Declared in the GOC DB
Service ID Scheduled? Outage/At Risk Start End Duration Reason
- - - - - - - -
  • No ongoing downtime
Advanced warning for other interventions
The following items are being discussed and are still to be formally scheduled and announced.

Listing by category:

  • DNS servers will be rolled out within the Tier1 network.
Open

GGUS Tickets (Snapshot taken during morning of the meeting).

Ticket-ID Type VO Site Priority Responsible Unit Status Last Update Subject Scope
141638 USER cms RAL-LCG2 urgent NGI_UK in progress 2019-06-10 13:07:00 SAM XROOTD read failure at T1_UK_RAL WLCG
141637 TEAM lhcb RAL-LCG2 top priority NGI_UK in progress 2019-06-07 15:29:00 Very low running jobs for LHCb WLCG
141608 USER snoplus.snolab.ca RAL-LCG2 less urgent NGI_UK in progress 2019-06-06 08:55:00 Permissions on RAL SE EGI
141537 TEAM lhcb RAL-LCG2 very urgent NGI_UK in progress 2019-05-31 19:28:00 Pilots Failed at RAL-LCG2 WLCG
141462 TEAM lhcb RAL-LCG2 top priority NGI_UK in progress 2019-06-02 05:45:00 Error: Connection limit exceeded WLCG
141262 TEAM lhcb RAL-LCG2 very urgent NGI_UK in progress 2019-06-04 09:53:00 Users are getting [FATAL] Auth failed WLCG
140870 USER t2k.org RAL-LCG2 less urgent NGI_UK in progress 2019-05-14 13:19:00 Files vanished from RAL tape? EGI
140447 USER dteam RAL-LCG2 less urgent NGI_UK on hold 2019-05-22 14:20:00 packet loss outbound from RAL-LCG2 over IPv6 EGI
140220 USER mice RAL-LCG2 less urgent NGI_UK in progress 2019-05-15 11:07:00 mice LFC to DFC transition EGI
139672 USER other RAL-LCG2 urgent NGI_UK waiting for reply 2019-06-10 08:24:00 No LIGO pilots running at RAL EGI


Ticket# Priority Status VO Problem Type Last Update (UTC) Subject 141608 less urgent in progress snoplus.snolab.ca USER 2019-06-06 08:55:00 Permissions on RAL SE 141537 very urgent in progress lhcb TEAM 2019-05-31 19:28:00 Pilots Failed at RAL-LCG2 141462 top priority in progress lhcb TEAM 2019-06-11 14:14:00 Error: Connection limit exceeded 140870 less urgent in progress t2k.org USER 2019-06-11 12:14:00 Files vanished from RAL tape? 140447 less urgent on hold dteam USER 2019-05-22 14:20:00 packet loss outbound from RAL-LCG2 over IPv6 140220 less urgent in progress mice USER 2019-06-12 13:56:00 mice LFC to DFC transition 139672 urgent waiting for reply other USER 2019-06-17 08:24:00 No LIGO pilots running at RAL

GGUS Tickets Closed Last week
Ticket-ID Type VO Site Priority Responsible Unit Status Last Update Subject Scope
- - - - - - - - - -

Availability Report

Day Atlas Atlas-Echo CMS LHCB Alice OPS Comments
2019-05-27 100 100 100 100 100 100
2019-05-28 100 100 90 100 98 100
2019-05-29 100 100 85 100 100 100
2019-05-30 100 100 90 100 93 100
2019-05-31 100 100 100 100 89 100
2019-06-01 100 100 100 95 89 100
2019-06-02 100 100 100 100 84 100
Hammercloud Test Report
Target Availability for each site is 97.0% Red <90% Orange <97%
Day Atlas HC CMS HC Comment
2019-05-27 100 98
2019-05-28 100 98
2019-05-29 100 99
2019-05-30 100 100
2019-05-31 100 100
2019-05-01 100 99
2019-05-02 100 100

Key: Atlas HC = Atlas HammerCloud (Queue RAL-LCG2_UCORE, Template 841); CMS HC = CMS HammerCloud

Notes from Meeting.