Difference between revisions of "Tier1 Operations Report 2019-06-03"
(Created page with "==RAL Tier1 Operations Report for 3rd June 2019== __NOTOC__ ====== ====== <!-- ************************************************************* -----> <!-- ***********Start Rev...") |
(→) |
||
Line 180: | Line 180: | ||
{| border=1 align=center | {| border=1 align=center | ||
|- bgcolor="#7c8aaf" | |- bgcolor="#7c8aaf" | ||
− | ! | + | ! Ticket-ID |
− | ! | + | ! Type |
− | ! | + | ! VO |
+ | ! Site | ||
! Priority | ! Priority | ||
− | ! | + | ! Responsible Unit |
− | ! | + | ! Status |
− | ! | + | ! Last Update |
! Subject | ! Subject | ||
! Scope | ! Scope | ||
− | |||
|- | |- | ||
− | | style="background-color: lightgreen;" | | + | | style="background-color: lightgreen;" | 141549 |
+ | | TEAM | ||
+ | | atlas | ||
+ | | RAL-LCG2 | ||
+ | | less urgent | ||
+ | | NGI_UK | ||
+ | | in progress | ||
+ | | 2019-06-03 08:08:00 | ||
+ | | ATLAS-RAL-Frontier and some of Lpad-RAL-LCG2 squid degraded | ||
+ | | WLCG | ||
+ | |- | ||
+ | | style="background-color: lightgreen;" | 141537 | ||
+ | | TEAM | ||
| lhcb | | lhcb | ||
+ | | RAL-LCG2 | ||
+ | | very urgent | ||
+ | | NGI_UK | ||
| in progress | | in progress | ||
+ | | 2019-05-31 19:28:00 | ||
+ | | Pilots Failed at RAL-LCG2 | ||
+ | | WLCG | ||
+ | |- | ||
+ | | style="background-color: lightgreen;" | 141462 | ||
+ | | TEAM | ||
+ | | lhcb | ||
+ | | RAL-LCG2 | ||
+ | | top priority | ||
+ | | NGI_UK | ||
+ | | in progress | ||
+ | | 2019-06-02 05:45:00 | ||
+ | | Error: Connection limit exceeded | ||
+ | | WLCG | ||
+ | |- | ||
+ | | style="background-color: lightgreen;" | 141262 | ||
+ | | TEAM | ||
+ | | lhcb | ||
+ | | RAL-LCG2 | ||
| very urgent | | very urgent | ||
− | | | + | | NGI_UK |
− | | | + | | in progress |
− | | | + | | 2019-05-31 09:23:00 |
| Users are getting [FATAL] Auth failed | | Users are getting [FATAL] Auth failed | ||
| WLCG | | WLCG | ||
− | |||
|- | |- | ||
| style="background-color: lightgreen;" | 140870 | | style="background-color: lightgreen;" | 140870 | ||
+ | | USER | ||
| t2k.org | | t2k.org | ||
− | | | + | | RAL-LCG2 |
| less urgent | | less urgent | ||
− | | | + | | NGI_UK |
− | | | + | | in progress |
− | | | + | | 2019-05-14 13:19:00 |
| Files vanished from RAL tape? | | Files vanished from RAL tape? | ||
| EGI | | EGI | ||
− | |||
|- | |- | ||
− | | style="background-color: | + | | style="background-color: orange;" | 140447 |
+ | | USER | ||
| dteam | | dteam | ||
− | | | + | | RAL-LCG2 |
| less urgent | | less urgent | ||
− | | | + | | NGI_UK |
− | | | + | | on hold |
− | | | + | | 2019-05-22 14:20:00 |
| packet loss outbound from RAL-LCG2 over IPv6 | | packet loss outbound from RAL-LCG2 over IPv6 | ||
| EGI | | EGI | ||
− | |||
|- | |- | ||
| style="background-color: lightgreen;" | 140220 | | style="background-color: lightgreen;" | 140220 | ||
+ | | USER | ||
| mice | | mice | ||
− | | | + | | RAL-LCG2 |
| less urgent | | less urgent | ||
− | | | + | | NGI_UK |
− | | | + | | in progress |
− | | | + | | 2019-05-15 11:07:00 |
| mice LFC to DFC transition | | mice LFC to DFC transition | ||
| EGI | | EGI | ||
− | |||
|- | |- | ||
| style="background-color: red;" | 139672 | | style="background-color: red;" | 139672 | ||
+ | | USER | ||
| other | | other | ||
− | | | + | | RAL-LCG2 |
| urgent | | urgent | ||
− | | | + | | NGI_UK |
− | | | + | | waiting for reply |
− | | | + | | 2019-06-03 09:23:00 |
| No LIGO pilots running at RAL | | No LIGO pilots running at RAL | ||
| EGI | | EGI | ||
− | |||
|} | |} | ||
<!-- **********************End Availability Report************************** -----> | <!-- **********************End Availability Report************************** -----> |
Revision as of 08:00, 4 June 2019
RAL Tier1 Operations Report for 3rd June 2019
Review of Issues during the week 27th May 2019 to the 3rd June 2019. |
Current operational status and issues |
Resolved Castor Disk Server Issues |
Machine | VO | DiskPool | dxtx | Comments |
---|---|---|---|---|
- | - | - | - | - |
Ongoing Castor Disk Server Issues |
Machine | VO | DiskPool | dxtx | Comments |
---|---|---|---|---|
- | - | - | - | - |
Limits on concurrent batch system jobs. |
- ALICE - 1000
Notable Changes made since the last meeting. |
- NTR
Entries in GOC DB starting since the last report. |
Service | ID | Scheduled? | Outage/At Risk | Start | End | Duration | Reason |
---|---|---|---|---|---|---|---|
- | - | - | - | - | - | - | - |
Declared in the GOC DB |
Service | ID | Scheduled? | Outage/At Risk | Start | End | Duration | Reason |
---|---|---|---|---|---|---|---|
- | - | - | - | - | - | - | - |
- No ongoing downtime
Advanced warning for other interventions |
The following items are being discussed and are still to be formally scheduled and announced. |
Listing by category:
- DNS servers will be rolled out within the Tier1 network.
Open
GGUS Tickets (Snapshot taken during morning of the meeting). |
Ticket-ID | Type | VO | Site | Priority | Responsible Unit | Status | Last Update | Subject | Scope |
---|---|---|---|---|---|---|---|---|---|
141549 | TEAM | atlas | RAL-LCG2 | less urgent | NGI_UK | in progress | 2019-06-03 08:08:00 | ATLAS-RAL-Frontier and some of Lpad-RAL-LCG2 squid degraded | WLCG |
141537 | TEAM | lhcb | RAL-LCG2 | very urgent | NGI_UK | in progress | 2019-05-31 19:28:00 | Pilots Failed at RAL-LCG2 | WLCG |
141462 | TEAM | lhcb | RAL-LCG2 | top priority | NGI_UK | in progress | 2019-06-02 05:45:00 | Error: Connection limit exceeded | WLCG |
141262 | TEAM | lhcb | RAL-LCG2 | very urgent | NGI_UK | in progress | 2019-05-31 09:23:00 | Users are getting [FATAL] Auth failed | WLCG |
140870 | USER | t2k.org | RAL-LCG2 | less urgent | NGI_UK | in progress | 2019-05-14 13:19:00 | Files vanished from RAL tape? | EGI |
140447 | USER | dteam | RAL-LCG2 | less urgent | NGI_UK | on hold | 2019-05-22 14:20:00 | packet loss outbound from RAL-LCG2 over IPv6 | EGI |
140220 | USER | mice | RAL-LCG2 | less urgent | NGI_UK | in progress | 2019-05-15 11:07:00 | mice LFC to DFC transition | EGI |
139672 | USER | other | RAL-LCG2 | urgent | NGI_UK | waiting for reply | 2019-06-03 09:23:00 | No LIGO pilots running at RAL | EGI |
GGUS Tickets Closed Last week |
Request id | Affected vo | Status | Priority | Date of creation | Last update | Type of problem | Subject | Scope | Solution |
---|---|---|---|---|---|---|---|---|---|
141108 | dune | verified | top priority | 10/05/2019 | 17/05/2019 | Workload Management | Problem submitting DUNE jobs to RAL CEs | EGI | For the avoidance of doubt, DUNE uses the same queue names as LIGO (or CMS). and as can be seen we are happily running DUNE jobs.
|
141105 | ops | verified | less urgent | 10/05/2019 | 17/05/2019 | Operations | [Rod Dashboard] Issues detected at RAL-LCG2 | EGI | The problem has been solved.
Details about the solution --------- Passing tests now, thanks! andrew mcnab |
140965 | cms | closed | urgent | 02/05/2019 | 17/05/2019 | CMS_Data Transfers | Datatransfers T2_AT_VIenna -> T1_UK_RAL_Buffer failing | WLCG | Possible corruption on the file coming from Vienna may have made the file un-deleteable at RAL. The file was replaced with a new copy at Vienna and transfer in debug stream is now green. |
140887 | atlas | closed | urgent | 27/04/2019 | 13/05/2019 | File Transfer | UK RAL-LCG2 ransfer error with: srm-ifce err: Communication error on send | WLCG | This is not a RAL issue, but a problem with Wuppertalprod already ticketed at https://ggus.eu/index.php?mode=ticket_info&ticket_id=140883 .
Closing this ticket. |
140660 | cms | closed | urgent | 09/04/2019 | 16/05/2019 | CMS_Central Workflows | FIle read issues for Workflows where data is located at T1_UK_RAL | WLCG | The gridmap has been replaced and we appear to be working again. As such I'm going to close this ticket as implementation of the the full solution is beyond the scope of this ticket. |
Availability Report |
Day | Atlas | Atlas-Echo | CMS | LHCB | Alice | OPS | Comments |
---|---|---|---|---|---|---|---|
2019-05-14 | 100 | 100 | 100 | 100 | 100 | 100 | |
2019-05-15 | 100 | 100 | 99 | 100 | 100 | 100 | |
2019-05-16 | 100 | 100 | 100 | 100 | 100 | 100 | |
2019-05-17 | 100 | 100 | 100 | 100 | 100 | 100 | |
2019-05-18 | 100 | 100 | 100 | 100 | 100 | 100 | |
2019-05-19 | 100 | 100 | 100 | 100 | 100 | 100 | |
2019-05-20 | 100 | 100 | 100 | 100 | 100 | 100 |
Hammercloud Test Report |
Target Availability for each site is 97.0% | Red <90% | Orange <97% |
Day | Atlas HC | CMS HC | Comment |
---|---|---|---|
2019-05-14 | 100 | 99 | |
2019-05-15 | 100 | 99 | |
2019-05-16 | 100 | 100 | |
2019-05-17 | 100 | 100 | |
2019-05-18 | 100 | 99 | |
2019-05-19 | 100 | 100 | |
2019-05-20 | 100 | 100 |
Key: Atlas HC = Atlas HammerCloud (Queue RAL-LCG2_UCORE, Template 841); CMS HC = CMS HammerCloud
Notes from Meeting. |