RAL Tier1 Operations Report for 18th March 2019
Review of Issues during the week 4th March 2019 to the 18th March 2019.
|
Current operational status and issues
|
Resolved Castor Disk Server Issues
|
Machine
|
VO
|
DiskPool
|
dxtx
|
Comments
|
-
|
-
|
-
|
-
|
-
|
Ongoing Castor Disk Server Issues
|
Machine
|
VO
|
DiskPool
|
dxtx
|
Comments
|
-
|
-
|
-
|
-
|
-
|
Limits on concurrent batch system jobs.
|
Notable Changes made since the last meeting.
|
Entries in GOC DB starting since the last report.
|
Service
|
ID
|
Scheduled?
|
Outage/At Risk
|
Start
|
End
|
Duration
|
Reason
|
-
|
-
|
-
|
-
|
-
|
-
|
-
|
-
|
Service
|
ID
|
Scheduled?
|
Outage/At Risk
|
Start
|
End
|
Duration
|
Reason
|
-
|
-
|
-
|
-
|
-
|
-
|
-
|
-
|
Advanced warning for other interventions
|
The following items are being discussed and are still to be formally scheduled and announced.
|
Listing by category:
- DNS servers will be rolled out within the Tier1 network.
Open
GGUS Tickets (Snapshot taken during morning of the meeting).
|
Request id
|
Affected vo
|
Status
|
Priority
|
Date of creation
|
Last update
|
Type of problem
|
Subject
|
Scope
|
140220
|
mice
|
waiting for reply
|
less urgent
|
15/03/2019
|
19/03/2019
|
Other
|
mice LFC to DFC transition
|
EGI
|
140210
|
atlas
|
in progress
|
top priority
|
14/03/2019
|
16/03/2019
|
File Transfer
|
Cannot access some files
|
WLCG
|
139990
|
cms
|
in progress
|
urgent
|
01/03/2019
|
18/03/2019
|
CMS_AAA WAN Access
|
T1_UK_RAL xrootd segfaulted
|
WLCG
|
139723
|
atlas
|
in progress
|
less urgent
|
15/02/2019
|
14/03/2019
|
Data Management - generic
|
permissions on scratchdisk
|
EGI
|
139672
|
other
|
in progress
|
urgent
|
13/02/2019
|
18/03/2019
|
Middleware
|
No LIGO pilots running at RAL
|
EGI
|
138665
|
mice
|
on hold
|
urgent
|
04/12/2018
|
30/01/2019
|
Middleware
|
Problem accessing LFC at RAL
|
EGI
|
138033
|
atlas
|
in progress
|
urgent
|
01/11/2018
|
18/03/2019
|
Other
|
singularity jobs failing at RAL
|
EGI
|
GGUS Tickets Closed Last week
|
Request id
|
Affected vo
|
Status
|
Priority
|
Date of creation
|
Last update
|
Type of problem
|
Subject
|
Scope
|
140177
|
cms
|
solved
|
urgent
|
13/03/2019
|
18/03/2019
|
CMS_Data Transfers
|
RAL FTS - Transfers failing from T1_US_FNAL_Disk to some sites
|
WLCG
|
140139
|
dteam
|
verified
|
top priority
|
11/03/2019
|
11/03/2019
|
Other
|
This is a test ticket to the RAL Tier1 only.
|
WLCG
|
139858
|
cms
|
closed
|
urgent
|
23/02/2019
|
18/03/2019
|
CMS_Data Transfers
|
Failing transfers of 7 files from T1_UK_RAL_Disk to T2_FR_GRIF_LLR
|
WLCG
|
139826
|
cms
|
closed
|
urgent
|
21/02/2019
|
12/03/2019
|
CMS_Data Transfers
|
Failing transfers between PIC buffer and RAL Disk timing out
|
WLCG
|
|
Day
|
Atlas
|
Atlas-Echo
|
CMS
|
LHCB
|
Alice
|
OPS
|
Comments
|
2019-03-12
|
100
|
100
|
93
|
100
|
91
|
66.66667
|
|
2019-03-13
|
100
|
100
|
100
|
100
|
100
|
88.19444
|
|
2019-03-14
|
100
|
100
|
100
|
100
|
100
|
84.02778
|
|
2019-03-15
|
100
|
100
|
99
|
100
|
100
|
62.5
|
|
2019-03-16
|
100
|
100
|
100
|
100
|
100
|
77.43056
|
|
2019-03-17
|
100
|
100
|
100
|
100
|
100
|
100
|
|
2019-03-18
|
100
|
100
|
100
|
98
|
92
|
85.76389
|
|
Target Availability for each site is 97.0%
|
Red <90%
|
Orange <97%
|
Day |
Atlas HC |
CMS HC |
Comment
|
2019-03-06 |
100 |
N/A |
|
2019-03-07 |
100 |
N/A |
|
2019-03-08 |
100 |
99 |
|
2019-03-09 |
100 |
100 |
|
2019-03-10 |
100 |
100 |
|
2019-03-11 |
100 |
100 |
|
2019-03-12 |
100 |
100 |
|
2019-03-13 |
100 |
100 |
|
Key: Atlas HC = Atlas HammerCloud (Queue RAL-LCG2_UCORE, Template 841); CMS HC = CMS HammerCloud