Tier1 Operations Report 2019-02-18

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RAL Tier1 Operations Report for 18th February 2019

Review of Issues during the week 11th February 2019 to the 18th February 2019.
  • ARC-CE upgrades are continuing. ARC-CE04 and ARC-CE05 have now been upgraded and have been returned to production status. ARC-03 is currently being drained prior to upgrade and ARC-CE02 and ARC-CE01 will follow after that.
  • Echo experienced several thousand slow/blocked/stuck requests early Sunday morning (17/02/19). There were a large number of call-outs for an approximately 1 hour period (starting ~01:30). It is currently suspected that there was internal RAL "network weirdness". The investigation of this issue is continuing.
  • Over the weekend CASTOR experienced a disproportionately large number of transfer requests from clients based at CERN. Although CASTOR wobbled a bit it didn't die however performance was impacted. The investigation into this issue is ongoing.
Current operational status and issues
Resolved Castor Disk Server Issues
Machine VO DiskPool dxtx Comments
gdss811 LHCb lhcbDst d1t0 -
Ongoing Castor Disk Server Issues
Machine VO DiskPool dxtx Comments
- - - - -
Limits on concurrent batch system jobs.
  • ALICE - 1000
Notable Changes made since the last meeting.
  • NTR
Entries in GOC DB starting since the last report.
Service ID Scheduled? Outage/At Risk Start End Duration Reason
ARC-CE 26729 Yes Outage 12/2/2019 16:30 19/2/2019 14:00 7 Days ARC-CE draining and upgrade to ARC v5.4.3
Declared in the GOC DB
Service Scheduled? Outage/At Risk Start End Duration Reason
- - - - - - -
  • No ongoing downtime
Advanced warning for other interventions
The following items are being discussed and are still to be formally scheduled and announced.

Listing by category:

  • DNS servers will be rolled out within the Tier1 network.
Open

GGUS Tickets (Snapshot taken during morning of the meeting).

Request id Affected vo Status Priority Date of creation Last update Type of problem Subject Scope
139723 atlas waiting for reply less urgent 15/02/2019 18/02/2019 Data Management - generic permissions on scratchdisk EGI
139672 other in progress less urgent 13/02/2019 19/02/2019 Middleware No LIGO pilots running at RAL EGI
139639 cms waiting for reply very urgent 12/02/2019 18/02/2019 CMS_AAA WAN Access file open error at RAL WLCG
139476 mice in progress less urgent 01/02/2019 06/02/2019 Other LFC dump EGI
139306 dteam in progress less urgent 24/01/2019 15/02/2019 Monitoring perfsonar hosts need updating EGI
138665 mice on hold urgent 04/12/2018 30/01/2019 Middleware Problem accessing LFC at RAL EGI
138500 cms in progress urgent 26/11/2018 12/02/2019 CMS_Data Transfers Transfers failing from T2_PL_Swierk to RAL WLCG
138361 t2k.org in progress less urgent 19/11/2018 31/01/2019 Other RAL-LCG2: t2k.org LFC to DFC transition EGI
138033 atlas in progress urgent 01/11/2018 31/01/2019 Other singularity jobs failing at RAL EGI
137897 enmr.eu on hold urgent 23/10/2018 31/01/2019 Workload Management enmr.eu accounting at RAL EGI
GGUS Tickets Closed Last week
Request id Affected vo Status Priority Date of creation Last update Type of problem Subject Scope
139538 cms solved urgent 05/02/2019 05/02/2019 CMS_Data Transfers Some transfers failing to RAL - SRM_AUTHORIZATION_FAILURE WLCG
139414 lhcb verified very urgent 30/01/2019 05/02/2019 Other Jobs Failed with Segmentation fault at RAL-LCG2 WLCG
139405 ops verified less urgent 30/01/2019 05/02/2019 Operations [Rod Dashboard] Issue detected : org.bdii.GLUE2-Validate@site-bdii.gridpp.rl.ac.uk EGI
139375 atlas solved urgent 29/01/2019 04/02/2019 Other RAL-LCG2 transfers fail with "the server responded with an error 500" WLCG
139328 cms closed urgent 25/01/2019 12/02/2019 CMS_Facilities T1_UK_RAL SRM tests failing WLCG
139312 cms closed urgent 25/01/2019 12/02/2019 CMS_Data Transfers Corrupted files at RAL_Buffer? WLCG
139302 atlas closed urgent 24/01/2019 08/02/2019 File Transfer RAL: transfer issues between BNL and UK due to a wrong DNS alias? WLCG
139245 cms solved urgent 21/01/2019 04/02/2019 CMS_Data Transfers Transfers failing from CNAF_Disk to RAL_Buffer WLCG
139210 cms closed urgent 17/01/2019 08/02/2019 CMS_Data Transfers Transfers failing from CSCS to UCL - issue with RAL FTS WLCG
139209 cms closed urgent 17/01/2019 08/02/2019 CMS_AAA WAN Access file open error at RAL WLCG

Availability Report

Day Atlas Atlas-Echo CMS LHCB Alice OPS Comments
2019-02-05 100 100 100 100 100 100
2019-02-06 100 100 100 100 100 100
2019-02-07 100 100 100 100 100 100
2019-02-08 100 100 100 100 100 100
2019-02-09 100 100 100 100 100 100
2019-02-10 85 85 100 100 100 100
2019-02-11 29 29 23 100 98 100
2019-02-12 100 100 100 100 96 92
2019-02-13 100 100 100 100 100 52
Hammercloud Test Report
Target Availability for each site is 97.0% Red <90% Orange <97%
Day Atlas HC CMS HC Comment
2019-01-23 100 98
2019-01-24 100 98
2019-01-25 100 98
2019-01-26 100 91
2019-01-27 100 97
2019-01-28 100 93
2019-01-29 100 98

Key: Atlas HC = Atlas HammerCloud (Queue RAL-LCG2_UCORE, Template 841); CMS HC = CMS HammerCloud

Notes from Meeting.