Difference between revisions of "Tier1 Operations Report 2018-08-20"

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! Scope
 
! Scope
 
|-
 
|-
| style="background-color: green;" | 136701
+
| style="background-color: green;" |  
 
| lhcb
 
| lhcb
 
| in progress
 
| in progress
 
| very urgent
 
| very urgent
| 14/08/2018
+
| 21/08/2018
| 14/08/2018
+
| 21/08/2018
 
| File Transfer
 
| File Transfer
| background of transfer errors
+
| the Request Handler does not allow forcing of the request UUID
 
| WLCG
 
| WLCG
 
|-
 
|-
| style="background-color: green;" | 136665
+
| style="background-color: green;" | 136757
| cms
+
| mice
 
| in progress
 
| in progress
| urgent
+
| less urgent
| 11/08/2018
+
| 17/08/2018
| 14/08/2018
+
| 21/08/2018
| CMS_SAM tests
+
| Other
| T1_UK_RAL is down > 12h
+
| Missing lsc files for mice VO on lfc.gridpp.rl.ac.uk ?
| WLCG
+
| EGI
 
|-
 
|-
| style="background-color: green;" | 136563
+
| style="background-color: green;" | 136701
| cms
+
| lhcb
 
| in progress
 
| in progress
| urgent
+
| very urgent
| 06/08/2018
+
| 14/08/2018
| 06/08/2018
+
| 21/08/2018
| CMS_Data Transfers
+
| File Transfer
| Possibly corrupted files at RAL
+
| background of transfer errors
 
| WLCG
 
| WLCG
 
|-
 
|-
 
| style="background-color: green;" | 136366
 
| style="background-color: green;" | 136366
 
| mice
 
| mice
| waiting for reply
+
| in progress
 
| less urgent
 
| less urgent
 
| 25/07/2018
 
| 25/07/2018
| 08/08/2018
+
| 20/08/2018
 
| Local Batch System
 
| Local Batch System
 
| Remove MICE Queue from RAL T1 Batch
 
| Remove MICE Queue from RAL T1 Batch
 
| EGI
 
| EGI
 
|-
 
|-
| style="background-color: green;" | 136358
+
| style="background-color: orange;" | 136199
| cms
+
| on hold
+
| urgent
+
| 25/07/2018
+
| 13/08/2018
+
| CMS_Facilities
+
| T1_UK_RAL WN-xrootd-access failure
+
| WLCG
+
|-
+
| style="background-color: yellow;" | 136199
+
 
| lhcb
 
| lhcb
 
| in progress
 
| in progress
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| top priority
 
| top priority
 
| 10/07/2018
 
| 10/07/2018
| 13/08/2018
+
| 21/08/2018
 
| CMS_AAA WAN Access
 
| CMS_AAA WAN Access
 
| Issues reading files at T1_UK_RAL_Disk
 
| Issues reading files at T1_UK_RAL_Disk

Revision as of 10:44, 21 August 2018

RAL Tier1 Operations Report for 20th August 2018

Review of Issues during the week 13th August to the 20th August 2018.
  • The upgrade of Echo was completed successfully on Thursday (16/8/18), with a greatly reduced memory usage. The cluster was allowed to recover overnight. Everything appeared to be working well on the Friday (17/8/18), and there is currently no evidence of data loss. We therefore ended the downtime at Friday 12:00 UTC (17/8/18). As a precaution for the weekend, we limited the ATLAS (and CMS), quota on our batch farm to 50% of its nominal amount. Assuming we encounter no problems we intend to lift this on Monday (20/8/18).
Current operational status and issues
  • The new siny O2 SIM for the SMS service has been delivered and installed
Resolved Castor Disk Server Issues
Machine VO DiskPool dxtx Comments
- - - - -
Ongoing Castor Disk Server Issues
Machine VO DiskPool dxtx Comments
gdss747 Atlas atlasStripInput d1t0 Currently in intervention.
Limits on concurrent batch system jobs.
  • CMS Multicore 550
Notable Changes made since the last meeting.
  • None.
Entries in GOC DB starting since the last report.
Service ID Scheduled? Outage/At Risk Start End Duration Reason
- - - - - - - -
Declared in the GOC DB
Service ID Scheduled? Outage/At Risk Start End Duration Reason
Echo 25892 SCHEDULED OUTAGE OUTAGE 23/08/2018 09:00 23/08/2018 17:00 1 days ECHO down for memory upgrade.
Advanced warning for other interventions
The following items are being discussed and are still to be formally scheduled and announced.

Listing by category:

  • Castor:
    • Update systems to use SL7 and configured by Quattor/Aquilon. (Tape servers done)
    • Move to generic Castor headnodes.
  • Internal
    • DNS servers will be rolled out within the Tier1 network.
Open

GGUS Tickets (Snapshot taken during morning of the meeting).

Request id Affected vo Status Priority Date of creation Last update Type of problem Subject Scope
lhcb in progress very urgent 21/08/2018 21/08/2018 File Transfer the Request Handler does not allow forcing of the request UUID WLCG
136757 mice in progress less urgent 17/08/2018 21/08/2018 Other Missing lsc files for mice VO on lfc.gridpp.rl.ac.uk ? EGI
136701 lhcb in progress very urgent 14/08/2018 21/08/2018 File Transfer background of transfer errors WLCG
136366 mice in progress less urgent 25/07/2018 20/08/2018 Local Batch System Remove MICE Queue from RAL T1 Batch EGI
136199 lhcb in progress very urgent 18/07/2018 07/08/2018 File Transfer Lots of submitted transfers on RAL FTS WLCG
136028 cms in progress top priority 10/07/2018 21/08/2018 CMS_AAA WAN Access Issues reading files at T1_UK_RAL_Disk WLCG
124876 ops in progress less urgent 07/11/2016 23/07/2018 Operations [Rod Dashboard] Issue detected : hr.srce.GridFTP-Transfer-ops@gridftp.echo.stfc.ac.uk EGI
GGUS Tickets Closed Last week
Request id Affected vo Status Priority Date of creation Last update Type of problem Subject Scope
136537 ops verified less urgent 03/08/2018 06/08/2018 Operations [Rod Dashboard] Issue detected : org.bdii.GLUE2-Validate@site-bdii.gridpp.rl.ac.uk EGI
136359 none closed top priority 25/07/2018 08/08/2018 Other This TEST ALARM has been raised for testing GGUS alarm work flow after a new GGUS release. WLCG
136270 cms closed urgent 22/07/2018 07/08/2018 CMS_Facilities T1_UK_RAL xrootd access failures WLCG
134685 dteam solved less urgent 23/04/2018 08/08/2018 Middleware please upgrade perfsonar host(s) at RAL-LCG2 to CentOS7 EGI

Availability Report

Target Availability for each site is 97.0% Red <90% Orange <97%
Day Atlas Atlas-Echo CMS LHCB Alice OPS Comments
2018-08-06 100 100 99 100 100 100
2018-08-07 100 100 94 100 100 100
2018-08-08 100 100 89 100 100 100
2018-08-09 100 100 93 100 100 100
2018-08-10 100 100 95 100 100 100
2018-08-11 100 100 31 100 100 100 Caused by Echo outage
2018-08-12 100 100 7 100 100 100 Caused by Echo outage
2018-08-13 100 100 0 100 100 100 Caused by Echo outage
Hammercloud Test Report
Target Availability for each site is 97.0% Red <90% Orange <97%
Day Atlas HC CMS HC Comment
2018-08-06 100 100
2018-08-07 100 99
2018-08-08 91 98
2018-08-09 100 93
2018-08-10 98 87
2018-08-11 67 91
2018-08-12 100 97
2018-08-13 0 100

Key: Atlas HC = Atlas HammerCloud (Queue RAL-LCG2_UCORE, Template 841); CMS HC = CMS HammerCloud

Notes from Meeting.