Difference between revisions of "Tier1 Operations Report 2018-05-21"

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GGUS Tickets (Snapshot during morning of the report).  The latest ticket snapshot can be found here[here https://ggus.eu/index.php?mode=ticket_search&show_columns_check%5B%5D=TICKET_TYPE&show_columns_check%5B%5D=AFFECTED_VO&show_columns_check%5B%5D=AFFECTED_SITE&show_columns_check%5B%5D=PRIORITY&show_columns_check%5B%5D=RESPONSIBLE_UNIT&show_columns_check%5B%5D=STATUS&show_columns_check%5B%5D=DATE_OF_CHANGE&show_columns_check%5B%5D=SHORT_DESCRIPTION&show_columns_check%5B%5D=SCOPE&ticket_id=&supportunit=&su_hierarchy=0&former_su=&vo=&user=&keyword=&involvedsupporter=&assignedto=&affectedsite=RAL-LCG2&specattrib=none&status=open&priority=&typeofproblem=all&ticket_category=all&mouarea=&date_type=creation+date&tf_radio=1&timeframe=any&from_date=14+May+2018&to_date=22+May+2018&untouched_date=&scope=&orderticketsby=REQUEST_ID&orderhow=desc&search_submit=GO%21].
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GGUS Tickets (Snapshot during morning of the report).  The latest ticket snapshot can be found here[https://ggus.eu/index.php?mode=ticket_search&show_columns_check%5B%5D=TICKET_TYPE&show_columns_check%5B%5D=AFFECTED_VO&show_columns_check%5B%5D=AFFECTED_SITE&show_columns_check%5B%5D=PRIORITY&show_columns_check%5B%5D=RESPONSIBLE_UNIT&show_columns_check%5B%5D=STATUS&show_columns_check%5B%5D=DATE_OF_CHANGE&show_columns_check%5B%5D=SHORT_DESCRIPTION&show_columns_check%5B%5D=SCOPE&ticket_id=&supportunit=&su_hierarchy=0&former_su=&vo=&user=&keyword=&involvedsupporter=&assignedto=&affectedsite=RAL-LCG2&specattrib=none&status=open&priority=&typeofproblem=all&ticket_category=all&mouarea=&date_type=creation+date&tf_radio=1&timeframe=any&from_date=14+May+2018&to_date=22+May+2018&untouched_date=&scope=&orderticketsby=REQUEST_ID&orderhow=desc&search_submit=GO%21].
  
 
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Revision as of 09:39, 21 May 2018

RAL Tier1 Operations Report for 21st May 2018

Review of Issues during the week 14th May to the 21st May 2018.
  • Production has had a reasonably quite week. We have had a noticeable spike in drive failures for LHCb, however we have not had the need to declare data loss.
Current operational status and issues
  • None
Resolved Castor Disk Server Issues
  • gdss700 (lhcbDst- D1T0) - Back in production RW
  • gdss711 (lhcbDst- D1T0) - Back in production RO
Ongoing Castor Disk Server Issues
  • gdss732 (lhcbDst- D1T0) - Currently in intervention
Limits on concurrent batch system jobs.
  • CMS Multicore 550
Notable Changes made since the last meeting.
  • None.
Entries in GOC DB starting since the last report.
  • None
Declared in the GOC DB
  • None
Advanced warning for other interventions
The following items are being discussed and are still to be formally scheduled and announced.

Listing by category:

  • Castor:
    • Update systems to use SL7 and configured by Quattor/Aquilon. (Tape servers done)
    • Move to generic Castor headnodes.
  • Networking
    • Extend the number of services on the production network with IPv6 dual stack. (Done for Perfsonar, FTS3, all squids and the CVMFS Stratum-1 servers).
  • Internal
    • DNS servers will be rolled out within the Tier1 network.
  • Infrastructure
    • Testing of power distribution boards in the R89 machine room is being scheduled for some time late July / Early August. The effect of this on our services is being discussed.
Open

GGUS Tickets (Snapshot during morning of the report). The latest ticket snapshot can be found here[1].

Request id Affected vo Status Priority Date of creation Last update Type of problem Subject Scope
135133 cms in progress urgent 15/05/2018 17/05/2018 CMS_Data Transfers Likely corrupted File at T1_UK_RAL WLCG
134703 cms in progress urgent 23/04/2018 18/05/2018 CMS_Data Transfers Transfer failing from RAL_Disk WLCG
134685 dteam in progress less urgent 23/04/2018 02/05/2018 Middleware please upgrade perfsonar host(s) at RAL-LCG2 to CentOS7 EGI
134468 cms waiting for reply top priority 09/04/2018 18/05/2018 CMS_AAA WAN Access Xrootd redirector not seeing some files in ECHO WLCG
133992 atlas in progress less urgent 12/03/2018 19/04/2018 File Transfer RAL-LCG2-ECHO: No such file or directory EGI
127597 cms on hold urgent 07/04/2017 30/04/2018 File Transfer Check networking and xrootd RAL-CERN performance EGI
124876 ops on hold less urgent 07/11/2016 13/11/2017 Operations [Rod Dashboard] Issue detected : hr.srce.GridFTP-Transfer-ops@gridftp.echo.stfc.ac.uk EGI
117683 none on hold less urgent 18/11/2015 09/05/2018 Information System CASTOR at RAL not publishing GLUE 2 EGI
GGUS Tickets Closed Last week
Request id Affected vo Status Priority Date of creation Last update Type of problem Subject Scope
135164 none verified top priority 16/05/2018 16/05/2018 Other This TEST ALARM has been raised for testing GGUS alarm work flow after a new GGUS release. WLCG
134853 cms closed urgent 02/05/2018 16/05/2018 CMS_Facilities T1_UK_RAL HammerCloud failures WLCG
134839 snoplus.snolab.ca closed urgent 30/04/2018 16/05/2018 File Transfer Data Transfer Failure EGI
134737 cms closed urgent 25/04/2018 14/05/2018 CMS_SAM tests SAM CE test failing at T1_UK_RAL WLCG
134494 atlas closed urgent 11/04/2018 17/05/2018 Storage Systems json space reporting not updated WLCG
Availability Report
Target Availability for each site is 97.0% Red <90% Orange <97%
Day Atlas Atlas-Echo CMS LHCB Alice OPS Comments
2018-05-14 100 100 100 100 100 100
2018-05-15 100 100 99 100 96 100
2018-05-16 100 100 100 100 100 100
2018-05-17 100 100 98 100 100 100
2018-05-18 100 100 98 100 100 100
2018-05-19 100 100 96 100 100 100
2018-05-20 98 100 100 100 100 100
Hammercloud Test Report
Target Availability for each site is 97.0% Red <90% Orange <97%

Key: Atlas HC = Atlas HammerCloud (Queue RAL-LCG2_UCORE, Template 841); CMS HC = CMS HammerCloud

Day Atlas HC CMS HC Comment
2018/05/15 80 82
2018/05/16 98 92
2018/05/17 94 98
2018/05/18 97 99
2018/05/19 94 99
2018/05/20 98 -
2018/05/21 80 -
Notes from Meeting.
  • None yet
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