Difference between revisions of "Tier1 Operations Report 2018-03-27"

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==RAL Tier1 Operations Report for 27th March 2018==
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==RAL Tier1 Operations Report for 28th March 2018==
  
 
__NOTOC__
 
__NOTOC__
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| style="background-color: #f8d6a9; border-bottom: 1px solid silver; text-align: center; font-size: 1em; font-weight: bold; margin-top: 0; margin-bottom: 0; padding-top: 0.1em; padding-bottom: 0.1em;" | Resolved Castor Disk Server Issues
 
| style="background-color: #f8d6a9; border-bottom: 1px solid silver; text-align: center; font-size: 1em; font-weight: bold; margin-top: 0; margin-bottom: 0; padding-top: 0.1em; padding-bottom: 0.1em;" | Resolved Castor Disk Server Issues
 
|}
 
|}
−
* gdss622 (d0t1) - genTape - Drive physically moved and re-cabled. Issue found with new cables not working, has now been resolved.
+
* None.
 
<!-- ***************************************************** ----->
 
<!-- ***************************************************** ----->
  
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| style="background-color: #d8e8ff; border-bottom: 1px solid silver; text-align: center; font-size: 1em; font-weight: bold; margin-top: 0; margin-bottom: 0; padding-top: 0.1em; padding-bottom: 0.1em;" | Declared in the GOC DB
 
| style="background-color: #d8e8ff; border-bottom: 1px solid silver; text-align: center; font-size: 1em; font-weight: bold; margin-top: 0; margin-bottom: 0; padding-top: 0.1em; padding-bottom: 0.1em;" | Declared in the GOC DB
 
|}
 
|}
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{| border=1 align=center
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* None.
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|- bgcolor="#7c8aaf"
+
−
! Service
+
−
! Scheduled?
+
−
! Outage/At Risk
+
−
! Start
+
−
! End
+
−
! Duration
+
−
! Reason
+
−
|-
+
−
| All Castor
+
−
| SCHEDULED
+
−
| OUTAGE
+
−
| 27/03/2018 10:00
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−
| 27/03/2018 16:00
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−
| 6 hours
+
−
| Outage to Castor Storage System while back-end databases are patched. During the intervention both Castor disk and tape will be unavailable.
+
−
|}
+
 
<!-- **********************End GOC DB Entries************************** ----->
 
<!-- **********************End GOC DB Entries************************** ----->
 
<!-- ****************************************************************** ----->
 
<!-- ****************************************************************** ----->
Line 190: Line 173:
 
| very urgent
 
| very urgent
 
| 21/12/2017
 
| 21/12/2017
−
| 14/03/2018
+
| 27/03/2018
 
| Local Batch System
 
| Local Batch System
 
| Killed pilots at RAL
 
| Killed pilots at RAL
Line 207: Line 190:
 
| style="background-color: green;" | 134030
 
| style="background-color: green;" | 134030
 
| other
 
| other
−
| waiting for reply
+
| on hold
 
| less urgent
 
| less urgent
 
| 14/03/2018
 
| 14/03/2018
Line 223: Line 206:
 
| File Transfer
 
| File Transfer
 
| RAL-LCG2: [SE][Ls][SRM_INVALID_PATH] No such file or directory
 
| RAL-LCG2: [SE][Ls][SRM_INVALID_PATH] No such file or directory
 +
| EGI
 +
|-
 +
| style="background-color: green;" | 134290
 +
| cms
 +
| assigned
 +
| urgent
 +
| 28/03/2018
 +
| 28/03/2018
 +
| Monitoring
 +
| T1_UK_RAL failing SAM tests
 
| EGI
 
| EGI
 
|}
 
|}
Line 249: Line 242:
 
! Scope
 
! Scope
 
|-
 
|-
−
| 117683
+
| 133619
−
| none
+
| cms
−
| on hold
+
| solved
−
| less urgent
+
| top priority
−
| 18/11/2015
+
| 21/02/2018
−
| 09/03/2018
+
| 26/03/2018
−
| Information System
+
| CMS_Central Workflows
−
| CASTOR at RAL not publishing GLUE 2
+
| T1_UK_RAL Unmerged files missing
−
| EGI
+
| WLCG
 
|-
 
|-
−
| 124876
+
| 133842
−
| ops
+
| snoplus.snolab.ca
−
| on hold
+
| closed
 
| less urgent
 
| less urgent
−
| 07/11/2016
+
| 05/03/2018
−
| 13/11/2017
+
| 22/03/2018
−
| Operations
+
| Other
−
| [Rod Dashboard] Issue detected : hr.srce.GridFTP-Transfer-ops@gridftp.echo.stfc.ac.uk
+
| File Stuck on RAL
 
| EGI
 
| EGI
 
|-
 
|-
−
| 127597
+
| 134037
 +
| lhcb
 +
| verified
 +
| very urgent
 +
| 15/03/2018
 +
| 26/03/2018
 +
| File Access
 +
| File access problem at RAL-LCG2
 +
| WLCG
 +
|-
 +
| 134049
 
| cms
 
| cms
−
| on hold
+
| solved
 
| urgent
 
| urgent
−
| 07/04/2017
+
| 15/03/2018
−
| 20/03/2018
+
| 21/03/2018
−
| File Transfer
+
| CMS_AAA WAN Access
−
| Check networking and xrootd RAL-CERN performance
+
| Low HC xrootd success rates at T1_UK_RAL
−
| EGI
+
| WLCG
 
|-
 
|-
−
| 132589
+
| 134086
 +
| cms
 +
| solved
 +
| urgent
 +
| 16/03/2018
 +
| 21/03/2018
 +
| CMS_Central Workflows
 +
| Failures reading files T1_UK_RAL
 +
| WLCG
 +
|-
 +
| 134095
 
| lhcb
 
| lhcb
−
| in progress
+
| verified
−
| very urgent
+
| urgent
−
| 21/12/2017
+
| 16/03/2018
−
| 14/03/2018
+
| 21/03/2018
−
| Local Batch System
+
| File Access
−
| Killed pilots at RAL
+
| Bad data encountered
 
| WLCG
 
| WLCG
 
|-
 
|-
−
| 133992
+
| 134103
 
| atlas
 
| atlas
−
| in progress
+
| solved
−
| less urgent
+
| urgent
−
| 12/03/2018
+
| 17/03/2018
−
| 15/03/2018
+
| 23/03/2018
 
| File Transfer
 
| File Transfer
−
| RAL-LCG2-ECHO: No such file or directory
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| UK RAL-LCG2-ECHO: transfer errors with "the server responded with an error 500 500-Command failed"
−
| EGI
+
| WLCG
 
|-
 
|-
−
| 134030
+
| 134119
−
| other
+
| cms
−
| waiting for reply
+
| solved
−
| less urgent
+
| urgent
−
| 14/03/2018
+
| 19/03/2018
−
| 27/03/2018
+
| 21/03/2018
−
| Other
+
| CMS_Central Workflows
−
| request to replicate larsoft.opensciencegrid.org cvmfs repository
+
| Issues reading files through xrootd T1_UK_RAL
−
| EGI
+
| WLCG
 
|-
 
|-
−
| 134136
+
| 134147
−
| atlas
+
| alice
−
| in progress
+
| verified
−
| less urgent
+
| urgent
 
| 20/03/2018
 
| 20/03/2018
 +
| 21/03/2018
 +
| Storage Systems
 +
| RAL tape SE for ALICE failing since March 14
 +
| WLCG
 +
|-
 +
| 134252
 +
| lhcb
 +
| verified
 +
| very urgent
 +
| 26/03/2018
 
| 27/03/2018
 
| 27/03/2018
−
| File Transfer
+
| File Access
−
| RAL-LCG2: [SE][Ls][SRM_INVALID_PATH] No such file or directory
+
| Corrupted file at RAL-LCG2
−
| EGI
+
| WLCG
 
|}
 
|}
 
<!-- **********************End Availability Report************************** ----->
 
<!-- **********************End Availability Report************************** ----->
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| style="background-color: #b7f1ce; border-bottom: 1px solid silver; text-align: center; font-size: 1em; font-weight: bold; margin-top: 0; margin-bottom: 0; padding-top: 0.1em; padding-bottom: 0.1em;" | Availability Report
 
| style="background-color: #b7f1ce; border-bottom: 1px solid silver; text-align: center; font-size: 1em; font-weight: bold; margin-top: 0; margin-bottom: 0; padding-top: 0.1em; padding-bottom: 0.1em;" | Availability Report
 
|}
 
|}
−
{| align=center
+
{| border=1 align=center  
−
style="background-color: Red;" | Red <90%, style="background-color: orange;" |Orange <97% style="background-color: green:;" |Green >= 97%
+
| Target Availability for each site is 97.0%
 +
| style="background-color: Red;" | Red <90%  
 +
| style="background-color: orange;" | Orange <97%  
 
|}
 
|}
 
{| border=1 align=center
 
{| border=1 align=center
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| 100
 
| 100
 
| 100
 
| 100
−
| 98
+
| 100
 
| 100
 
| 100
 
|  
 
|  
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| 2018-03-27
 
| 2018-03-27
 
| 100
 
| 100
−
| 38
+
| style="background-color: red;" | 75
 
| 100
 
| 100
−
| style="background-color: orange;" | 75
+
| style="background-color: red;" | 74
−
| 98
+
| 100
−
| style="background-color: red;" | 37.5
+
| style="background-color: red;" | 75
 
|  
 
|  
 
|}
 
|}
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{| width="100%" cellspacing="0" cellpadding="0" style="background-color: #ffffff; border: 1px solid silver; border-collapse: collapse; width: 100%; margin: 0 0 1em 0;"
 
{| width="100%" cellspacing="0" cellpadding="0" style="background-color: #ffffff; border: 1px solid silver; border-collapse: collapse; width: 100%; margin: 0 0 1em 0;"
 
|-
 
|-
−
| style="background-color: #b7f1ce; border-bottom: 1px solid silver; text-align: center; font-size: 1em; font-weight: bold; margin-top: 0; margin-bottom: 0; padding-top: 0.1em; padding-bottom: 0.1em;" | Hammercloud Test Report
+
| style="background-color: #b7f1ce; border-bottom: 1px solid silver; text-align: center; font-size: 1em; font-weight: bold; margin-top: 0; margin-bottom: 0; padding-top: 0.1em; padding-bottom: 0.1em;" | Availability Report
 
|}
 
|}
−
Key: Atlas HC = Atlas HammerCloud (Queue RAL-LCG2_UCORE, Template 841); CMS HC = CMS HammerCloud
+
{| border=1 align=center
−
{| border=1 align=center
+
| Target Availability for each site is 97.0%
 +
| style="background-color: Red;" | Red <90%
 +
| style="background-color: orange;" | Orange <97%
 +
|}
 +
{| border=1 align=center  
 
|- bgcolor="#7c8aaf"
 
|- bgcolor="#7c8aaf"
 +
 
! Day !! Atlas HC !! CMS HC !! Comment
 
! Day !! Atlas HC !! CMS HC !! Comment
 
|-
 
|-
−
| 2018/03/14 || style="background-color: yellow;" | 94 || 99 ||   
+
| 2018/03/21 || 99|| style="background-color: orange;" | 90 ||   
 
|-
 
|-
−
| 2018/03/15 || style="background-color: yellow;" | 84 || 100 ||  
+
| 2018/03/22 || 98 || style="background-color: orange;" | 96 ||  
 
|-
 
|-
−
| 2018/03/16 || 100 || 100 ||  
+
| 2018/03/23 || 99 || style="background-color: orange;" | 97||  
 
|-
 
|-
−
| 2018/03/17 || 100|| 100 ||  
+
| 2018/03/24 || 99|| 99||  
 
|-
 
|-
−
| 2018/03/18 || 95 || 100 ||  
+
| 2018/03/25 || 98 || style="background-color: orange;" | 96||  
 
|-
 
|-
−
| 2018/03/19 || style="background-color: yellow;" | 93 || 100 ||  
+
| 2018/03/26 || 99 || style="background-color: orange;" | 93||  
 
|-
 
|-
−
| 2018/04/20 || 100 || 100 ||
+
| 2018/04/27 || 0|| 99 || Atlas - no tests run in time bin
 
|}  
 
|}  
 
<!-- **********************End Hammercloud Test Report************************** ----->
 
<!-- **********************End Hammercloud Test Report************************** ----->
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| style="background-color: #b7f1ce; border-bottom: 1px solid silver; text-align: center; font-size: 1em; font-weight: bold; margin-top: 0; margin-bottom: 0; padding-top: 0.1em; padding-bottom: 0.1em;" | Notes from Meeting.
 
| style="background-color: #b7f1ce; border-bottom: 1px solid silver; text-align: center; font-size: 1em; font-weight: bold; margin-top: 0; margin-bottom: 0; padding-top: 0.1em; padding-bottom: 0.1em;" | Notes from Meeting.
 
|}
 
|}
−
* CMS will be migrating data from Castor to Echo with this expected to start in a few weeks time.
+
*

Latest revision as of 09:30, 28 March 2018

RAL Tier1 Operations Report for 28th March 2018

Review of Issues during the week 21st to 27th March 2018
  • The Castor intervention scheduled for 1st March that was cancelled owing to staff availability in the poor weather has taken place on Tuesday 27th March.
  • CMS will be migrating data from Castor to Echo with this expected to start in a few weeks time.
Current operational status and issues
  • The problems with data flows through the site firewall being restricted is still present. New firewall equipment has been delivered and is scheduled for installation in a few weeks time.
Resolved Castor Disk Server Issues
  • None.
Ongoing Castor Disk Server Issues
  • None
Limits on concurrent batch system jobs.
  • CMS Multicore 550
Notable Changes made since the last meeting.
Entries in GOC DB starting since the last report.
  • None
Declared in the GOC DB
  • None.
Advanced warning for other interventions
The following items are being discussed and are still to be formally scheduled and announced.
  • Replacement (upgrade) of RAL firewall scheduled for a few weeks time.

Listing by category:

  • Echo
    • Applying minor CEPH update to fix the "backfill" bug. Increase number of placement groups and add more capacity.
  • Castor:
    • Update systems to use SL7 and configured by Quattor/Aquilon. (Tape servers done)
    • Move to generic Castor headnodes.
  • Networking
    • Extend the number of services on the production network with IPv6 dual stack. (Done for Perfsonar, FTS3, all squids and the CVMFS Stratum-1 servers).
    • Replacement (upgrade) of RAL firewall.
  • Internal
    • DNS servers will be rolled out within the Tier1 network.
  • Infrastructure
    • Testing of power distribution boards in the R89 machine room is being scheduled for some time late July / Early August. The effect of this on our services is being discussed.
Open GGUS Tickets (Snapshot during morning of meeting)
Request id Affected vo Status Priority Date of creation Last update Type of problem Subject Scope
117683 none on hold less urgent 18/11/2015 09/03/2018 Information System CASTOR at RAL not publishing GLUE 2 EGI
124876 ops on hold less urgent 07/11/2016 13/11/2017 Operations [Rod Dashboard] Issue detected : hr.srce.GridFTP-Transfer-ops@gridftp.echo.stfc.ac.uk EGI
127597 cms on hold urgent 07/04/2017 20/03/2018 File Transfer Check networking and xrootd RAL-CERN performance EGI
132589 lhcb in progress very urgent 21/12/2017 27/03/2018 Local Batch System Killed pilots at RAL WLCG
133992 atlas in progress less urgent 12/03/2018 15/03/2018 File Transfer RAL-LCG2-ECHO: No such file or directory EGI
134030 other on hold less urgent 14/03/2018 27/03/2018 Other request to replicate larsoft.opensciencegrid.org cvmfs repository EGI
134136 atlas in progress less urgent 20/03/2018 27/03/2018 File Transfer RAL-LCG2: [SE][Ls][SRM_INVALID_PATH] No such file or directory EGI
134290 cms assigned urgent 28/03/2018 28/03/2018 Monitoring T1_UK_RAL failing SAM tests EGI
GGUS Tickets Closed Last week
Request id Affected vo Status Priority Date of creation Last update Type of problem Subject Scope
133619 cms solved top priority 21/02/2018 26/03/2018 CMS_Central Workflows T1_UK_RAL Unmerged files missing WLCG
133842 snoplus.snolab.ca closed less urgent 05/03/2018 22/03/2018 Other File Stuck on RAL EGI
134037 lhcb verified very urgent 15/03/2018 26/03/2018 File Access File access problem at RAL-LCG2 WLCG
134049 cms solved urgent 15/03/2018 21/03/2018 CMS_AAA WAN Access Low HC xrootd success rates at T1_UK_RAL WLCG
134086 cms solved urgent 16/03/2018 21/03/2018 CMS_Central Workflows Failures reading files T1_UK_RAL WLCG
134095 lhcb verified urgent 16/03/2018 21/03/2018 File Access Bad data encountered WLCG
134103 atlas solved urgent 17/03/2018 23/03/2018 File Transfer UK RAL-LCG2-ECHO: transfer errors with "the server responded with an error 500 500-Command failed" WLCG
134119 cms solved urgent 19/03/2018 21/03/2018 CMS_Central Workflows Issues reading files through xrootd T1_UK_RAL WLCG
134147 alice verified urgent 20/03/2018 21/03/2018 Storage Systems RAL tape SE for ALICE failing since March 14 WLCG
134252 lhcb verified very urgent 26/03/2018 27/03/2018 File Access Corrupted file at RAL-LCG2 WLCG
Availability Report
Target Availability for each site is 97.0% Red <90% Orange <97%
Day ALICE ATLAS ATLAS-ECHO CMS LHCb OPS Comment
2018-03-21 100 100 100 100 100 100
2018-03-22 100 98 100 99 100 100
2018-03-23 100 100 100 100 100 100
2018-03-24 100 100 100 99 100 100
2018-03-25 100 100 100 100 100 100
2018-03-26 100 100 100 98 100 100
2018-03-27 100 75 100 74 100 75
Availability Report
Target Availability for each site is 97.0% Red <90% Orange <97%
Day Atlas HC CMS HC Comment
2018/03/21 99 90
2018/03/22 98 96
2018/03/23 99 97
2018/03/24 99 99
2018/03/25 98 96
2018/03/26 99 93
2018/04/27 0 99 Atlas - no tests run in time bin
Notes from Meeting.
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