Tier1 Operations Report 2018-01-31

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RAL Tier1 Operations Report for 24th January 2018

Review of Issues during the week 18th January 2018 to 24th January 2018
Current operational status and issues
  • Ongoing security patching.
Resolved Castor Disk Server Issues
  • gdss736 (lhcbDst - D1T0) – rebuilt and back in production (RO)
  • gdss776 (lhcbDst - D1T0) - Failed Wednesday afternoon (17th). Returned to service on Friday.)
Ongoing Castor Disk Server Issues
  • gdss717 (CMSTape - D0T1) – multiple drive failure
Limits on concurrent batch system jobs.
  • CMS Multicore 550
Notable Changes made since the last meeting.
  • Security patching done or underway.
  • The WMS service has been declared as not in production in the GOC DB.
  • Updating Echo CEPH to the "Luminous" version underway. The service will continue to operate during this intervention.
Entries in GOC DB starting since the last report.


Declared in the GOC DB
Service Scheduled? Outage/At Risk Start End Duration Reason
srm-alice.gridpp.rl.ac.uk, srm-atlas.gridpp.rl.ac.uk, srm-cms.gridpp.rl.ac.uk, srm-lhcb.gridpp.rl.ac.uk, srm-mice.gridpp.rl.ac.uk, UNSCHEDULED WARNING 24/01/2018 22:00 25/01/2018 10:03 12 hours and 3 minutes We have a problem with our tape library controller and cannot mount tapes. Writes to tape will succeed in that they will be stored on the disk buffers in front of the tape system. Recalls from tape will fail (unless the file is already on the disk buffer). Access to disk-only storage is unaffected.
srm-atlas.gridpp.rl.ac.uk, UNSCHEDULED OUTAGE 23/01/2018 15:45 24/01/2018 14:00 22 hours and 15 minutes emergency downtime of Castor Atlas while rebuilding some database tables
Advanced warning for other interventions
The following items are being discussed and are still to be formally scheduled and announced.

Ongoing or Pending - but not yet formally announced:

  • Update to next CEPH version ("Luminous"). Ongoing.

Listing by category:

  • Castor:
    • Update systems to use SL7 and configured by Quattor/Aquilon. (Tape servers done)
    • Move to generic Castor headnodes.
  • Echo:
    • Update to next CEPH version ("Luminous"). Ongoing.
  • Networking
    • Extend the number of services on the production network with IPv6 dual stack. (Done for Perfsonar, FTS3, all squids and the CVMFS Stratum-1 servers).
  • Internal
    • DNS servers will be rolled out within the Tier1 network.
    • Infrastructure
  • Testing of power distribution boards in the R89 machine room is being scheduled for some time late July / Early August. The effect of this on our services is being discussed.
Open GGUS Tickets (Snapshot during morning of meeting)
Request id Affected vo Status Priority Date of creation Last update Type of problem Subject
117683 none on hold less urgent 18/11/2015 03/01/2018 Information System CASTOR at RAL not publishing GLUE 2
124876 ops on hold less urgent 07/11/2016 13/11/2017 Operations [Rod Dashboard] Issue detected : hr.srce.GridFTP-Transfer-ops@gridftp.echo.stfc.ac.uk
127597 cms on hold urgent 07/04/2017 29/01/2018 File Transfer Check networking and xrootd RAL-CERN performance
132589 lhcb in progress very urgent 21/12/2017 30/01/2018 Local Batch System Killed pilots at RAL
133139 ops in progress less urgent 30/01/2018 30/01/2018 Operations [Rod Dashboard] Issue detected : org.nordugrid.ARC-CE-sw-csh-ops@arc-ce01.gridpp.rl.ac.uk
Availability Report
Day OPS Alice Atlas CMS LHCb Atlas Echo Comment
17/01/18 87.15 100 100 100 100 100
18/01/18 100 100 100 100 98 100
19/01/18 100 100 100 100 100 100
20/01/18 100 92 100 100 100 100
21/01/18 100 0 100 100 100 100
22/01/18 100 49 65 100 89 100
23/01/18 100 94 0 100 94 100
Hammercloud Test Report

Key: Atlas HC = Atlas HammerCloud (Queue ANALY_RAL_UCORE, Template 841); CMS HC = CMS HammerCloud

Day Atlas HC CMS HC Comment
17/01/18 92 100
18/01/18 100 100
19/01/18 100 99
20/01/18 100 99
21/01/18 100 100
22/01/18 59 100
23/01/18 100 99
Notes from Meeting.
  • There was a discussion around performance of the Tier1 when accessing off-site data from the worker nodes. This data path goes through the site firewall which is causing some restrictions.