Ticket-ID
|
Type
|
VO
|
Notified Site
|
Resp. Unit
|
Status
|
Priority
|
Creation
|
Last Update
|
ToI
|
Subject
|
132844
|
TEAM
|
atlas
|
RAL-LCG2
|
NGI_UK assign to:lcg-support@gridpp.rl.ac.uk
|
waiting for reply
|
urgent
|
2018-01-14 02:10:00
|
2018-01-16 16:51:00
|
Storage Systems
|
UK RAL-LCG2 DATADISK transfer errors "DESTINATION OVERWRITE srm-ifce err:"
|
132830
|
USER
|
cms
|
RAL-LCG2
|
NGI_UK
|
in progress
|
very urgent
|
2018-01-12 11:11:00
|
2018-01-16 16:36:00
|
CMS_AAA WAN Access
|
Reading issues T1_UK_RAL
|
132802
|
USER
|
cms
|
RAL-LCG2
|
NGI_UK
|
in progress
|
urgent
|
2018-01-11 10:30:00
|
2018-01-15 11:26:00
|
CMS_AAA WAN Access
|
Low HC xrootd success rates at T1_UK_RAL
|
132712
|
USER
|
other
|
RAL-LCG2
|
NGI_UK assign to:lcg-support@gridpp.rl.ac.uk share with:Kashif.Mohammad@PHYSICS.OX.AC.UK
|
in progress
|
less urgent
|
2018-01-04 16:22:00
|
2018-01-16 15:01:00
|
Other
|
support for the hyperk VO (RAL-LCG2)
|
132589
|
TEAM
|
lhcb
|
RAL-LCG2
|
NGI_UK
|
in progress
|
very urgent
|
2017-12-21 06:45:00
|
2018-01-10 11:07:00
|
Local Batch System
|
Killed pilots at RAL
|
131815
|
USER
|
t2k.org
|
RAL-LCG2
|
NGI_UK
|
in progress
|
less urgent
|
2017-11-13 14:42:00
|
2018-01-12 14:18:00
|
Storage Systems
|
Extremely long download times for T2K files on tape at RAL
|
127597
|
USER
|
cms
|
RAL-LCG2
|
NGI_UK assign to:lcg-support@gridpp.rl.ac.uk share with:sexton@fnal.gov
|
on hold
|
urgent
|
2017-04-07 10:34:00
|
2017-10-05 09:14:00
|
File Transfer
|
Check networking and xrootd RAL-CERN performance
|
124876
|
USER
|
ops
|
RAL-LCG2
|
NGI_UK assign to:lcg-support@gridpp.rl.ac.uk
|
on hold
|
less urgent
|
2016-11-07 12:06:00
|
2017-11-13 16:55:00
|
Operations
|
[Rod Dashboard] Issue detected : hr.srce.GridFTP-Transfer-ops@gridftp.echo.stfc.ac.uk
|
117683
|
USER
|
none
|
RAL-LCG2
|
NGI_UK assign to:lcg-support@gridpp.rl.ac.uk
|
on hold
|
less urgent
|
2015-11-18 11:36:00
|
2018-01-03 15:26:00
|
Information System
|
CASTOR at RAL not publishing GLUE 2
|
Key: Atlas HC = Atlas HammerCloud (Queue ANALY_RAL_UCORE, Template 841); CMS HC = CMS HammerCloud