Tier1 Operations Report 2017-12-20

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RAL Tier1 Operations Report for 13th December 2017

Review of Issues during the week 7th to 13th December 2017.

Castor: On Wednesday (6th Dec) all the SRMs systems (except LHCb – which had already been done) were successfully upgraded to the latest version (2.1.16-18) Three disk servers (old ones from 2012) have been added to the LHCb Disk-only space in Castor to alleviate problems of this area being too full.

Echo: The maximum number of gridftp connections to each Echo gateways has been increased to 200 (from 100). Echo is running normally. Background scrubbing is going on. This is flushing out bad disks – and the rate at which it finds these is expected to drop over the next week or two. The plan is to run like this through the holiday period.

Services: EGI will withdraw support for the WMS from the start of 2018. Our WMS service will be stopped on this timescale.

Network: There was a problem of high packet loss for traffic to/from the Tier that passed through the RAL core network (and firewall) on Monday (4th). The problem started at midnight and was fixed around 15:30.

Infrastructure: Following the failure of the generator to start during the power outage of a couple of weeks ago a faulty emergency power-off switch was found and has been replaced. Plans are being made for a generator load test – hopefully on Wednesday (13th Dec).

Certificates: Following problems with the updated UK CA certificate in the IGTF 1.88 rollout we had updated and then rolled back. This had left is with some issues in our configuration/deployment system (Quattor/Aquilon) – but those were resolved quickly. We made a plan to roll forward again tomorrow (12th Dec) – and that is still the plan.

Christmas Plans: We will follow the same pattern as in previous years. The on-call team will be in place as usual. Some additional checks will be made by those on-call. RAL is closed after Friday afternoon 22nd December and will re-open on Tuesday 2nd January.

Current operational status and issues
  • None
Resolved Disk Server Issues
  • None
Ongoing Disk Server Issues
  • None
Limits on concurrent batch system jobs.
  • CMS Multicore 550
Notable Changes made since the last meeting.
  • Allocation in Echo for ATLAS increased to 4.1PB. They now have 4PB in datadisk and 100TB in scratchdisk. This is part of the gradual increase of their usage to 5.1PB.
  • The maximum number of gridftp connections to each Echo gateways has been increased to 200 (from 100).
Entries in GOC DB starting since the last report.
Service Scheduled? Outage/At Risk Start End Duration Reason
srm-alice.gridpp.rl.ac.uk, srm-atlas.gridpp.rl.ac.uk, srm-biomed.gridpp.rl.ac.uk, srm-cert.gridpp.rl.ac.uk, srm-cms-disk.gridpp.rl.ac.uk, srm-cms.gridpp.rl.ac.uk, srm-dteam.gridpp.rl.ac.uk, srm-ilc.gridpp.rl.ac.uk, srm-mice.gridpp.rl.ac.uk, srm-minos.gridpp.rl.ac.uk, srm-na62.gridpp.rl.ac.uk, srm-pheno.gridpp.rl.ac.uk, srm-preprod.gridpp.rl.ac.uk, srm-snoplus.gridpp.rl.ac.uk, srm-solid.gridpp.rl.ac.uk, srm-t2k.gridpp.rl.ac.uk, SCHEDULED OUTAGE 06/12/2017 13:00 06/12/2017 15:00 2 hours Upgrade of non-LHCb SRM to version 2.1.16-18
lcgfts3.gridpp.rl.ac.uk, SCHEDULED WARNING 05/12/2017 11:00 05/12/2017 13:00 2 hours FTS update to v3.7.7
Declared in the GOC DB
  • None
Advanced warning for other interventions
The following items are being discussed and are still to be formally scheduled and announced.

Ongoing or Pending - but not yet formally announced:

Listing by category:

  • Castor:
    • Update systems (initially tape servers) to use SL7 and configured by Quattor/Aquilon.
    • Move to generic Castor headnodes.
  • Echo:
    • Update to next CEPH version ("Luminous").
  • Networking
    • Extend the number of services on the production network with IPv6 dual stack. (Done for Perfsonar, FTS3, all squids and the CVMFS Stratum-1 servers).
  • Services
  • Internal
    • DNS servers will be rolled out within the Tier1 network.
Open GGUS Tickets (Snapshot during morning of meeting)
Ticket-ID Type VO Notified Site Resp. Unit Status Priority Creation Last Update ToI Subject
132540 TEAM lhcb RAL-LCG2 NGI_UK assign to:lcg-support@gridpp.rl.ac.uk in progress top priority 2017-12-18 09:32:00 2017-12-18 11:36:00 Other Upload problems at RAL
132336 USER ops RAL-LCG2 NGI_UK in progress less urgent 2017-12-06 14:34:00 2017-12-18 11:40:00 Operations [Rod Dashboard] Issue detected : org.nagios.GLUE2-Check@site-bdii.gridpp.rl.ac.uk
132314 USER ops RAL-LCG2 NGI_UK assign to:lcg-support@gridpp.rl.ac.uk in progress less urgent 2017-12-05 10:48:00 2017-12-18 14:10:00 Operations [Rod Dashboard] Issue detected : org.nordugrid.ARC-CE-SRM-result-ops@arc-ce02.gridpp.rl.ac.uk
131815 USER t2k.org RAL-LCG2 NGI_UK in progress less urgent 2017-11-13 14:42:00 2017-12-01 19:30:00 Storage Systems Extremely long download times for T2K files on tape at RAL
130207 USER mice RAL-LCG2 NGI_UK assign to:lcg-support@gridpp.rl.ac.uk on hold urgent 2017-08-24 09:46:00 2017-12-18 17:22:00 Network problem Timeouts when copyiing MICE reco data to CASTOR
127597 USER cms RAL-LCG2 NGI_UK assign to:lcg-support@gridpp.rl.ac.uk share with:sexton@fnal.gov on hold urgent 2017-04-07 10:34:00 2017-10-05 09:14:00 File Transfer Check networking and xrootd RAL-CERN performance
124876 USER ops RAL-LCG2 NGI_UK assign to:lcg-support@gridpp.rl.ac.uk on hold less urgent 2016-11-07 12:06:00 2017-11-13 16:55:00 Operations [Rod Dashboard] Issue detected : hr.srce.GridFTP-Transfer-ops@gridftp.echo.stfc.ac.uk
117683 USER none RAL-LCG2 NGI_UK assign to:lcg-support@gridpp.rl.ac.uk on hold less urgent 2015-11-18 11:36:00 2017-11-06 16:59:00 Information System CASTOR at RAL not publishing GLUE 2
Hammercloud Test Report

Key: Atlas HC = Atlas HammerCloud (Queue ANALY_RAL_SL6, Template 845); Atlas HC Echo = Atlas Echo (Template 841);CMS HC = CMS HammerCloud

Day Atlas HC Atlas HC Echo CMS HC Comment
6/12/17 99 99 81
7/12/17 89 100 100
8/12/17 100 100 100
9/12/17 100 0 100 Atlas HC Echo - No test run in time bin
10/12/17 100 0 100 Atlas HC Echo - No test run in time bin
11/12/17 100 0 100 Atlas HC Echo - No test run in time bin
12/12/17 99 0 100 Atlas HC Echo - No test run in time bin
Notes from Meeting.
  • EGI will withdraw support for the WMS from the end of 2017. Our WMS service will be stopped on this timescale.
  • There is a problem with Perfsonar measurements using IPv6 to nodes accessed via JANET.
  • There was a discussion about how best to bring files back online from tape. The MICE VO needs a better (bulk) solution than they are using at the moment.