Difference between revisions of "Tier1 Operations Report 2015-08-12"

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(RAL Tier1 Operations Report for 12th August 2015)
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|arc-ce01.gridpp.rl.ac.uk, arc-ce01.gridpp.rl.ac.uk, arc-ce01.gridpp.rl.ac.uk, arc-ce02.gridpp.rl.ac.uk, arc-ce02.gridpp.rl.ac.uk, arc-ce02.gridpp.rl.ac.uk, arc-ce03.gridpp.rl.ac.uk, arc-ce03.gridpp.rl.ac.uk, arc-ce03.gridpp.rl.ac.uk, arc-ce04.gridpp.rl.ac.uk, arc-ce04.gridpp.rl.ac.uk, arc-ce04.gridpp.rl.ac.uk, arc-ce05.gridpp.rl.ac.uk, arc-ce05.gridpp.rl.ac.uk, arc-ce05.gridpp.rl.ac.uk, argusngi.gridpp.rl.ac.uk, atlas-squid.gridpp.rl.ac.uk, cms-squid.gridpp.rl.ac.uk, lcgapel01.gridpp.rl.ac.uk, lcgargus01.gridpp.rl.ac.uk, lcgbdii.gridpp.rl.ac.uk, lcgft-atlas.gridpp.rl.ac.uk, lcgfts3.gridpp.rl.ac.uk, lcglb01.gridpp.rl.ac.uk, lcglb02.gridpp.rl.ac.uk, lcgps01.gridpp.rl.ac.uk, lcgps02.gridpp.rl.ac.uk, lcgvo07.gridpp.rl.ac.uk, lcgvo08.gridpp.rl.ac.uk, lcgwms04.gridpp.rl.ac.uk, lcgwms05.gridpp.rl.ac.uk, lcgwms06.gridpp.rl.ac.uk, lfc.gridpp.rl.ac.uk, lfc.gridpp.rl.ac.uk, myproxy.gridpp.rl.ac.uk, site-bdii.gridpp.rl.ac.uk, srm-alice.gridpp.rl.ac.uk, srm-atlas.gridpp.rl.ac.uk, srm-biomed.gridpp.rl.ac.uk, srm-cert.gridpp.rl.ac.uk, srm-cms-disk.gridpp.rl.ac.uk, srm-cms.gridpp.rl.ac.uk, srm-dteam.gridpp.rl.ac.uk, srm-hone.gridpp.rl.ac.uk, srm-ilc.gridpp.rl.ac.uk, srm-lhcb-tape.gridpp.rl.ac.uk, srm-lhcb.gridpp.rl.ac.uk, srm-mice.gridpp.rl.ac.uk, srm-minos.gridpp.rl.ac.uk, srm-na62.gridpp.rl.ac.uk, srm-pheno.gridpp.rl.ac.uk, srm-preprod.gridpp.rl.ac.uk, srm-snoplus.gridpp.rl.ac.uk, srm-superb.gridpp.rl.ac.uk, srm-t2k.gridpp.rl.ac.uk, vacuum.gridpp.rl.ac.uk, xrootd-cms-uk.gridpp.rl.ac.uk,
 
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| OUTAGE
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| 04/08/2015 08:30
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| 6 hours and 30 minutes
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| Site Outage during investigation of problem with network router.
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| Site was inaccessible due to a problem with the network router
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| Problems on the network have been fixed. Putting whole site AT-RISK for next 24 hours.
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| 29/07/2015 13:10
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| Outage while we work on network problems
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| Whole site
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| UNSCHEDULED
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| Outage while we investigate network problems
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Revision as of 08:53, 12 August 2015

RAL Tier1 Operations Report for 12th August 2015

Review of Issues during the week 29th July and 5th August 2015.
  • There was a site network outage on Saturday 8th August. The Tier1 was affected from approx 07:30 until 10:00. The issue was resolved when a member of the network team came on site and re-seated a card in a router.
Resolved Disk Server Issues
  • None.
Current operational status and issues
  • The post mortem review of the network incident on the 8th April is being finalised.
  • The intermittent, low-level, load-related packet loss over the OPN to CERN is still being tracked.
  • There are some on-going issues for CMS. These are a problem with the Xroot (AAA) redirection accessing Castor; Slow file open times using Xroot; and poor batch job efficiencies.
Ongoing Disk Server Issues
  • gdss720 (part of ATLASDATADISK) crashed on Tuesday 11th. The machine is currently being drained so the fabric team can replace some components.
Notable Changes made since the last meeting.
  • Atlas have transferred a share of their FTS service back to RAL.
  • The test of the updated worker node configuration (with grid middleware delivered via CVMFS) continues on a one whole batch of Worker Nodes. We are now draining a second batch of worker nodes.
  • Investigative work into the ongoing issues for CMS Castor. This included putting the CMS xroot reads through the Castor scheduler again.
Declared in the GOC DB

None

Advanced warning for other interventions
The following items are being discussed and are still to be formally scheduled and announced.
  • Upgrade of Castor disk servers to SL6. We plan to do this during the second part of August (17-28). Rollout plan to be discussed.
  • Upgrade of the Oracle databases behind Castor to version 11.2.0.4. This is a multi-step intervention. Whilst we need to confirm exact dates we are looking at the following days in September:
    • Tuesday 8th: day's Outage for Atlas & GEN.
    • Tuesday 15th: at risk on Atlas & GEN.
    • Thursday 17th: day's Outage for ALL instances.
    • Tuesday 22nd: day's at risk for ALL instances
    • Thursday 24th: Half day outage for ALL instances.
  • Extending the rollout of the new worker node configuration.

Listing by category:

  • Databases:
    • Switch LFC/3D to new Database Infrastructure.
    • Update to Oracle 11.2.0.4. This will affect all services that use Oracle databases: Castor, Atlas Frontier (LFC done)
  • Castor:
    • Update SRMs to new version (includes updating to SL6).
    • Update the Oracle databases behind Castor to version 11.2.0.4. Will require some downtimes (See above)
    • Update disk servers to SL6.
    • Update to Castor version 2.1.15.
  • Networking:
    • Increase bandwidth of the link from the Tier1 into the RAL internal site network to 40Gbit.
    • Make routing changes to allow the removal of the UKLight Router.
    • Cabling/switch changes to the network in the UPS room to improve resilience.
  • Fabric
    • Firmware updates on remaining EMC disk arrays (Castor, FTS/LFC)
Entries in GOC DB starting since the last report.
Service Scheduled? Outage/At Risk Start End Duration Reason
arc-ce01.gridpp.rl.ac.uk, arc-ce01.gridpp.rl.ac.uk, arc-ce01.gridpp.rl.ac.uk, arc-ce02.gridpp.rl.ac.uk, arc-ce02.gridpp.rl.ac.uk, arc-ce02.gridpp.rl.ac.uk, arc-ce03.gridpp.rl.ac.uk, arc-ce03.gridpp.rl.ac.uk, arc-ce03.gridpp.rl.ac.uk, arc-ce04.gridpp.rl.ac.uk, arc-ce04.gridpp.rl.ac.uk, arc-ce04.gridpp.rl.ac.uk, arc-ce05.gridpp.rl.ac.uk, arc-ce05.gridpp.rl.ac.uk, arc-ce05.gridpp.rl.ac.uk, argusngi.gridpp.rl.ac.uk, atlas-squid.gridpp.rl.ac.uk, cms-squid.gridpp.rl.ac.uk, lcgapel01.gridpp.rl.ac.uk, lcgargus01.gridpp.rl.ac.uk, lcgbdii.gridpp.rl.ac.uk, lcgft-atlas.gridpp.rl.ac.uk, lcgfts3.gridpp.rl.ac.uk, lcglb01.gridpp.rl.ac.uk, lcglb02.gridpp.rl.ac.uk, lcgps01.gridpp.rl.ac.uk, lcgps02.gridpp.rl.ac.uk, lcgvo07.gridpp.rl.ac.uk, lcgvo08.gridpp.rl.ac.uk, lcgwms04.gridpp.rl.ac.uk, lcgwms05.gridpp.rl.ac.uk, lcgwms06.gridpp.rl.ac.uk, lfc.gridpp.rl.ac.uk, lfc.gridpp.rl.ac.uk, myproxy.gridpp.rl.ac.uk, site-bdii.gridpp.rl.ac.uk, srm-alice.gridpp.rl.ac.uk, srm-atlas.gridpp.rl.ac.uk, srm-biomed.gridpp.rl.ac.uk, srm-cert.gridpp.rl.ac.uk, srm-cms-disk.gridpp.rl.ac.uk, srm-cms.gridpp.rl.ac.uk, srm-dteam.gridpp.rl.ac.uk, srm-hone.gridpp.rl.ac.uk, srm-ilc.gridpp.rl.ac.uk, srm-lhcb-tape.gridpp.rl.ac.uk, srm-lhcb.gridpp.rl.ac.uk, srm-mice.gridpp.rl.ac.uk, srm-minos.gridpp.rl.ac.uk, srm-na62.gridpp.rl.ac.uk, srm-pheno.gridpp.rl.ac.uk, srm-preprod.gridpp.rl.ac.uk, srm-snoplus.gridpp.rl.ac.uk, srm-superb.gridpp.rl.ac.uk, srm-t2k.gridpp.rl.ac.uk, vacuum.gridpp.rl.ac.uk, xrootd-cms-uk.gridpp.rl.ac.uk, UNSCHEDULED WARNING 04/08/2015 15:00 05/08/2015 15:00 24 hours Warning on Site following investigations of problem with network router.


Open GGUS Tickets (Snapshot during morning of meeting)
GGUS ID Level Urgency State Creation Last Update VO Subject
115434 Green Less Urgent In Progress 2015-08-03 2015-08-03 SNO+ glite-wms-job-status warning
115417 Green Very Urgent Waiting Reply 2015-08-02 2015-08-03 LHCb CVMS problem at RAL-LCG2
115387 Green Less Urgent In Progress 2015-08-03 2015-08-03 SNO+ XRootD for SNO+ from RAL
115290 Green Less Urgent On Hold 2015-07-28 2015-07-29 FTS3@RAL: missing proper host names in subjectAltName of FTS agent nodes
113836 Amber Less Urgent In Progress 2015-05-20 2015-06-24 GLUE 1 vs GLUE 2 mismatch in published queues
108944 Red Less Urgent In Progress 2014-10-01 2015-07-17 CMS AAA access test failing at T1_UK_RAL
Availability Report

Key: Atlas HC = Atlas HammerCloud (Queue ANALY_RAL_SL6, Template 508); CMS HC = CMS HammerCloud

Day OPS Alice Atlas CMS LHCb Atlas HC CMS HC Comment
29/07/15 77.9 78.0 78.0 79.0 73.0 97 100 Problem with Tier1 network router.
30/07/15 100 100 100 100 100 100 100
31/07/15 100 100 100 100 100 100 100
01/08/15 97.4 100 100 100 100 100 99 SRM tests failed on Castor GEN instance.
02/07/15 97.3 100 95.0 95.0 97.0 67 96 Problem with Tier1 network router.
03/08/15 100 100 100 94.0 96.0 93 97 CMS: ARC CE test failures; LHCb: SRM test failure.
04/07/15 72.9 73.0 73.0 73.0 73.0 100 56 Planned intervention on the Tier1 Network Routers.