Past Ticket Bulletins 2017
Monday 16th January 2016, 15.00 GMT
21 Open Tickets this week
Bounced back to Bristol
125558 (13/12/16)
This ticket from Lukasz to CMS, concerning decommissioning a queue in the glidein factories, has been reassigned back to Bristol. Assigned (12/1) Update - solved by the site, the initial query sorted.
ANYONE SEEN SOMETHING LIKE THIS BEFORE?
DURHAM
125845 (6/1)
Durham are having intermittent, hard to explain nagios test failures on their arc CE - seeing a few failures a day. Fishing on the site's behalf, has anyone any suggestions about where to look? In progress (13/1) Update - Thanks to Kashif for his input.
GLASGOW
125867 (9/1)
Another piece of unasked for meddling by myself, Glasgow are seeing some greedy behaviour from cvmfs on some nodes running lhcb jobs - has anyone seen something similar? In progress (16/1)
AND FINALLY...
SUSSEX
125503 (9/12/16)
As seen on TB-SUPPORT, I stuck my 2-yen's worth in to this Sno+ ticket and got a little out of my depth. Either Sussex will need to alias their new SE to the old one or there will need to be some heavy LFC operations for Sno+ (either by them or the LFC admins). Thanks to Simon, Catalin and Henry for their input. In progress (16/1)
Monday 9th January 2017, 14.30 GMT
HAPPY NEW YEAR!
22 Open UK Tickets this year.
SUSSEX
124614 (24/10/16)
A availability/reliability ticket. The New Year is looking greener on the argo pages for Sussex, so hopefully there will be plain sailing until the alarm clears. On Hold (6/1)
125503 (9/12/16)
Snoplus file download failures. Doing a spot of investigation myself it looks like the Sno+ guys didn't convert their lfns when Sussex did an SE migration last year, I've informed them thusly. Waiting for reply (9/1)
122772 (11/7/16)
Webdav and xroot frontend ticket. Hopefully the new admin at Sussex will start wrangling this soon. On Hold (21/11/16)
RALPP
125815 (5/1)
A CMS ticket regarding space not being released after deletion. It is likely a dcache problem, but a similar issue was seen at Oxford for atlas (125822). Chris has asked for some problem surls. In progress (5/1)
125743 (27/12/16)
Another availability ticket - I had to dig deep into argo to convince myself tests were running but things are looking okay. On hold (6/1)
OXFORD
125822 (5/1)
Atlas deletion problems at Oxford - probably unrelated to the RALPP issue. There's mention of a similar issue seen at Liverpool, but no specifics- Kashif has asked for more information and supplied a dark data dump. In progress (9/1)
121924 (2/6/16)
Perfsonar throughput drop ticket. Suspected to be a problem with just the perfsonar tests, it likely warrants a spot of further investigation - perhaps someone with a "regular" iperf endpoint could help? On hold (5/12/16)
BIRMINGHAM
122771 (11/7/16)
xroot/webdav ticket from atlas. Mark finished off 2016 with some good progress - looks like permission issues to my eyes. On Hold (22/12/16)
GLASGOW
125867 (9/1)
lhcb seeing cvmfs problems on some Glasgow nodes. Gareth has his prodding stick out and removed the nodes from production just to be safe. In progress (9/1)
124821 (3/11)
AFS ticket. Not very exciting. On hold (16/11/16)
124052 (25/9)
LHCB arc job number publishing ticket. I believe tackling this is on the to-do list. On hold (26/9/16)
DURHAM
125845 (6/1)
ROD arc ce test ticket - I think this snuck by the Durham admins, understandable on the first Friday of the year. Assigned (6/1)
SHEFFIELD
125853 (6/1)
Apel publishing ROD ticket. Elena has fixed things, but it will take some time to trickle through. This ticket will want on holding until then I reckon. Waiting for reply (9/1) Update - solved, tests all green now.
MANCHESTER
125664 (20/12)
This is a ticket to Andrew with his VAC dev hat on, asking for a way to keep VAC and dirac versions in sync. Some good discussion going on. In progress (6/1)
LIVERPOOL
124819 (3/11/16)
Another AFS ticket - John provided an update before on holding it. On hold (16/12/16)
RHUL
125855 (6/1)
Biomed have asked if they're being purposely excluded from accessing ce3. I'm not sure if Raul is back yet, the ticket could do with some fielding. Assigned (6/1/17) Update - solved, biomed enabled on the queues.
QMUL
125627 (19/12/16)
Atlas noticing problems on a test SE at QM, which Dan was trying out a UMD4 install on. On hold (19/12)
TIER 1
125856 (6/1)
LHCB file access ticket, this has been investigated and the Tier 1 team have come back with a few questions. Waiting for reply (9/1)
125157 (24/11/16)
Creation of extras-fp7.eu cvmfs repo - chugging along nicely in spite of the holidays, with most stratum-1 replications in place. In progress (3/1)
124876 (7/11/16)
Ticket following getting nagios tests working for the RAL echo instance. Alastair provided a summary to the issue to start the new year off with with a reference to ticket 125026. On Hold (1/1)
125480 (9/12/16)
Physical/logical core publishing mismatch. After some discussion the ticket was held for the holidays. On Hold (21/12/16)
117683 (18/11/15)
Glue 2 publishing for Castor - Jens and Rob hopefully had a chance to have a bit of a bash at this before Christmas. Hope that went well! On hold (7/12/16)
