Difference between revisions of "Past Ticket Bulletins 2017"

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'''Monday 9th January 2017, 14.30 GMT'''<br />
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'''HAPPY NEW YEAR!'''<br />
  
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22 Open UK Tickets this year.
 +
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'''SUSSEX'''<br />
 +
[https://ggus.eu/?mode=ticket_info&ticket_id=124614 124614] (24/10/16)<br />
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A availability/reliability ticket. The New Year is looking greener on the argo pages for Sussex, so hopefully there will be plain sailing until the alarm clears. On Hold (6/1)
 +
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[https://ggus.eu/?mode=ticket_info&ticket_id=125503 125503] (9/12/16)<br />
 +
Snoplus file download failures. Doing a spot of investigation myself it looks like the Sno+ guys didn't convert their lfns when Sussex did an SE migration last year, I've informed them thusly. Waiting for reply (9/1)
 +
 +
[https://ggus.eu/?mode=ticket_info&ticket_id=122772 122772] (11/7/16)<br />
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Webdav and xroot frontend ticket. Hopefully the new admin at Sussex will start wrangling this soon. On Hold (21/11/16)
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'''RALPP'''<br />
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[https://ggus.eu/?mode=ticket_info&ticket_id=125815 125815] (5/1)<br />
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A CMS ticket regarding space not being released after deletion. It is likely a dcache problem, but a similar issue was seen at Oxford for atlas (125822). Chris has asked for some problem surls. In progress (5/1)
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[https://ggus.eu/?mode=ticket_info&ticket_id=125743 125743] (27/12/16)<br />
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Another availability ticket - I had to dig deep into argo to convince myself tests were running but things are looking okay. On hold (6/1)
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'''OXFORD'''<br />
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[https://ggus.eu/?mode=ticket_info&ticket_id=125822 125822] (5/1)<br />
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Atlas deletion problems at Oxford - probably unrelated to the RALPP issue. There's mention of a similar issue seen at Liverpool, but no specifics- Kashif has asked for more information and supplied a dark data dump. In progress (9/1)
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[https://ggus.eu/?mode=ticket_info&ticket_id=121924 121924] (2/6/16)<br />
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Perfsonar throughput drop ticket. Suspected to be a problem with just the perfsonar tests, it likely warrants a spot of further investigation - perhaps someone with a "regular" iperf endpoint could help? On hold (5/12/16)
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'''BIRMINGHAM'''<br />
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[https://ggus.eu/?mode=ticket_info&ticket_id=122771 122771] (11/7/16)<br />
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xroot/webdav ticket from atlas. Mark finished off 2016 with some good progress - looks like permission issues to my eyes. On Hold (22/12/16)
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'''GLASGOW'''<br />
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[https://ggus.eu/?mode=ticket_info&ticket_id=125867 125867] (9/1)<br />
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lhcb seeing cvmfs problems on some Glasgow nodes. Gareth has his prodding stick out and removed the nodes from production just to be safe. In progress (9/1)
 +
 +
[https://ggus.eu/?mode=ticket_info&ticket_id=124821 124821] (3/11)<br />
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AFS ticket. Not very exciting. On hold (16/11/16)
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[https://ggus.eu/?mode=ticket_info&ticket_id=124052 124052] (25/9)<br />
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LHCB arc job number publishing ticket. I believe tackling this is on the to-do list. On hold (26/9/16)
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'''DURHAM'''<br />
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[https://ggus.eu/?mode=ticket_info&ticket_id=125845 125845] (6/1)<br />
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ROD arc ce test ticket - I think this snuck by the Durham admins, understandable on the first Friday of the year. Assigned (6/1)
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'''SHEFFIELD'''<br />
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[https://ggus.eu/?mode=ticket_info&ticket_id=125853 125853] (6/1)<br />
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Apel publishing ROD ticket. Elena has fixed things, but it will take some time to trickle through. This ticket will want on holding until then I reckon. Waiting for reply (9/1) ''Update  - solved, tests all green now.''
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'''MANCHESTER'''<br />
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[https://ggus.eu/?mode=ticket_info&ticket_id=125664 125664] (20/12)<br />
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This is a ticket to Andrew with his VAC dev hat on, asking for a way to keep VAC and dirac versions in sync. Some good discussion going on. In progress (6/1)
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'''LIVERPOOL'''<br />
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[https://ggus.eu/?mode=ticket_info&ticket_id=124819 124819] (3/11/16)<br />
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Another AFS ticket - John provided an update before on holding it. On hold (16/12/16)
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'''RHUL'''<br />
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[https://ggus.eu/?mode=ticket_info&ticket_id=125855 125855] (6/1)<br />
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Biomed have asked if they're being purposely excluded from accessing ce3. I'm not sure if Raul is back yet, the ticket could do with some fielding. Assigned (6/1/17) ''Update - solved, biomed enabled on the queues.''
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'''QMUL'''<br />
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[https://ggus.eu/?mode=ticket_info&ticket_id=125627 125627] (19/12/16)<br />
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Atlas noticing problems on a test SE at QM, which Dan was trying out a UMD4 install on. On hold (19/12)
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'''TIER 1'''<br />
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[https://ggus.eu/?mode=ticket_info&ticket_id=125856 125856] (6/1)<br />
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LHCB file access ticket, this has been investigated and the Tier 1 team have come back with a few questions. Waiting for reply (9/1)
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[https://ggus.eu/?mode=ticket_info&ticket_id=125157 125157] (24/11/16)<br />
 +
Creation of extras-fp7.eu cvmfs repo - chugging along nicely in spite of the holidays, with most stratum-1 replications in place. In progress (3/1)
 +
 +
[https://ggus.eu/?mode=ticket_info&ticket_id=124876 124876] (7/11/16)<br />
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Ticket following getting nagios tests working for the RAL echo instance. Alastair provided a summary to the issue to start the new year off with with a reference to  ticket [https://www.ggus.org/index.php?mode=ticket_info&ticket_id=125026 125026]. On Hold (1/1)
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[https://ggus.eu/?mode=ticket_info&ticket_id=125480 125480] (9/12/16)<br />
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Physical/logical core publishing mismatch. After some discussion the ticket was held for the holidays. On Hold (21/12/16)
 +
 +
[https://ggus.eu/?mode=ticket_info&ticket_id=117683 117683] (18/11/15)<br />
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Glue 2 publishing for Castor - Jens and Rob hopefully had a chance to have a bit of a bash at this before Christmas. Hope that went well! On hold (7/12/16)

Revision as of 12:11, 16 January 2017

Monday 9th January 2017, 14.30 GMT
HAPPY NEW YEAR!

22 Open UK Tickets this year.

SUSSEX
124614 (24/10/16)
A availability/reliability ticket. The New Year is looking greener on the argo pages for Sussex, so hopefully there will be plain sailing until the alarm clears. On Hold (6/1)

125503 (9/12/16)
Snoplus file download failures. Doing a spot of investigation myself it looks like the Sno+ guys didn't convert their lfns when Sussex did an SE migration last year, I've informed them thusly. Waiting for reply (9/1)

122772 (11/7/16)
Webdav and xroot frontend ticket. Hopefully the new admin at Sussex will start wrangling this soon. On Hold (21/11/16)

RALPP
125815 (5/1)
A CMS ticket regarding space not being released after deletion. It is likely a dcache problem, but a similar issue was seen at Oxford for atlas (125822). Chris has asked for some problem surls. In progress (5/1)

125743 (27/12/16)
Another availability ticket - I had to dig deep into argo to convince myself tests were running but things are looking okay. On hold (6/1)

OXFORD
125822 (5/1)
Atlas deletion problems at Oxford - probably unrelated to the RALPP issue. There's mention of a similar issue seen at Liverpool, but no specifics- Kashif has asked for more information and supplied a dark data dump. In progress (9/1)

121924 (2/6/16)
Perfsonar throughput drop ticket. Suspected to be a problem with just the perfsonar tests, it likely warrants a spot of further investigation - perhaps someone with a "regular" iperf endpoint could help? On hold (5/12/16)

BIRMINGHAM
122771 (11/7/16)
xroot/webdav ticket from atlas. Mark finished off 2016 with some good progress - looks like permission issues to my eyes. On Hold (22/12/16)

GLASGOW
125867 (9/1)
lhcb seeing cvmfs problems on some Glasgow nodes. Gareth has his prodding stick out and removed the nodes from production just to be safe. In progress (9/1)

124821 (3/11)
AFS ticket. Not very exciting. On hold (16/11/16)

124052 (25/9)
LHCB arc job number publishing ticket. I believe tackling this is on the to-do list. On hold (26/9/16)

DURHAM
125845 (6/1)
ROD arc ce test ticket - I think this snuck by the Durham admins, understandable on the first Friday of the year. Assigned (6/1)

SHEFFIELD
125853 (6/1)
Apel publishing ROD ticket. Elena has fixed things, but it will take some time to trickle through. This ticket will want on holding until then I reckon. Waiting for reply (9/1) Update - solved, tests all green now.

MANCHESTER
125664 (20/12)
This is a ticket to Andrew with his VAC dev hat on, asking for a way to keep VAC and dirac versions in sync. Some good discussion going on. In progress (6/1)

LIVERPOOL
124819 (3/11/16)
Another AFS ticket - John provided an update before on holding it. On hold (16/12/16)

RHUL
125855 (6/1)
Biomed have asked if they're being purposely excluded from accessing ce3. I'm not sure if Raul is back yet, the ticket could do with some fielding. Assigned (6/1/17) Update - solved, biomed enabled on the queues.

QMUL
125627 (19/12/16)
Atlas noticing problems on a test SE at QM, which Dan was trying out a UMD4 install on. On hold (19/12)

TIER 1
125856 (6/1)
LHCB file access ticket, this has been investigated and the Tier 1 team have come back with a few questions. Waiting for reply (9/1)

125157 (24/11/16)
Creation of extras-fp7.eu cvmfs repo - chugging along nicely in spite of the holidays, with most stratum-1 replications in place. In progress (3/1)

124876 (7/11/16)
Ticket following getting nagios tests working for the RAL echo instance. Alastair provided a summary to the issue to start the new year off with with a reference to ticket 125026. On Hold (1/1)

125480 (9/12/16)
Physical/logical core publishing mismatch. After some discussion the ticket was held for the holidays. On Hold (21/12/16)

117683 (18/11/15)
Glue 2 publishing for Castor - Jens and Rob hopefully had a chance to have a bit of a bash at this before Christmas. Hope that went well! On hold (7/12/16)

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