Difference between revisions of "Past Ticket Bulletins 2016"

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'''Monday 11th January 2016, 14.30 GMT'''<br />
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48(!) Open UK Tickets this week
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 +
*'''VOMS TWEAK'''
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[https://ggus.eu/?mode=ticket_info&ticket_id=118603 118603:] nsccs.ac.uk has been requested to be removed from the gridpp voms servers. Just "Assigned" to the UK as a whole at the moment.
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 +
*'''THE HTTP TASK FORCE STRIKES'''
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Lancaster, RHUL and Manchester all had http TF tickets alongside Glasgow. Your site might be next! It'll be worth checking the monitoring pages and reviewing the documentation if you are:
 +
atlas: http://cern.ch/go/h8Rr<br />
 +
lhcb: http://cern.ch/go/Bk8J<br />
 +
https://twiki.cern.ch/twiki/bin/view/LCG/HTTPTFSAMProbe
 +
 +
*'''TRANSFER ODDITIES'''
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[https://ggus.eu/?mode=ticket_info&ticket_id=118494 118494:] The '''Tier-1''' have a CMS ticket where xrootd is expecting a file which phedex and DAS don't think is at RAL. Is this even a site problem?
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[https://ggus.eu/?mode=ticket_info&ticket_id=118728 118728:] In a similar vein, '''QMUL''' have an atlas ticket where a single file is refusing to be transfered - Dan has noticed a number of write attempts followed by immediate deletion. Checksumming causing a problem?
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*'''LOW HANGING FRUIT'''- tickets that can probably be closed, or are close to it.
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'''IMPERIAL''' [https://ggus.eu/?mode=ticket_info&ticket_id=118162 118162]<br />
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A ticket for the Imperial LFC, which appeared to be working (for Janusz at least).
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'''RALPP''' [https://ggus.eu/?mode=ticket_info&ticket_id=117740 117740]<br />
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Atlas datadisk cleanup ticket. Elena confirmed that the step09 directory can go for the chop. Not sure if Brian has had a chance at looking at the users directory contents yet.
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'''BRISTOL''' [https://ggus.eu/?mode=ticket_info&ticket_id=118311 118311]<br />
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I suspect that this CMS SAM ticket can be closed as the CEs were all green.
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*'''ATLAS CONSISTENCY CHECKS'''
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As requested at the Thursday atlas meeting here's the outstanding consistency check tickets.
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'''IMPERIAL:''' [https://ggus.eu/?mode=ticket_info&ticket_id=117879 117879]<br />
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Not much news, (understandably) low priority for the site.
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'''SUSSEX:''' [https://ggus.eu/?mode=ticket_info&ticket_id=117894 117894] <br />
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It doesn't look like Matt got round to this before he left.
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'''SHEFFIELD:''' [https://ggus.eu/?mode=ticket_info&ticket_id=117886 117886]<br />
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Set in progress but no news since.
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'''OXFORD:''' [https://ggus.eu/?mode=ticket_info&ticket_id=117892 117892]<br />
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A similar case here - I assume it's on Ewan's to-do list before he heads off to pasture's green.
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'''BIRMINGHAM:''' [https://ggus.eu/?mode=ticket_info&ticket_id=117890 117890]<br />
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Matt was going to look at this again in the New Year. Any joy?
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'''RHUL:''' [https://ggus.eu/?mode=ticket_info&ticket_id=117881 117881]<br />
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Govind was going to try to get to this before Christmas. Any luck?
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'''GLASGOW:''' [https://ggus.eu/?mode=ticket_info&ticket_id=117889 117889]<br />
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Back in 2015 the dumps were run and Sam asked for some clarification. Considering Glasgow's current state any dump made using these tools might be full of lies, but I know that you chaps are working on this problem.
 +
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'''BRUNEL''' [https://ggus.eu/?mode=ticket_info&ticket_id=117878 117878]<br />
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Raul asked some questions in his ticket, for which atlas only replied last week.
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'''QMUL:''' [https://ggus.eu/?mode=ticket_info&ticket_id=117880 117880]<br />
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Dan has created dumps and has asked for the all clear before he sets up the monthly cron.
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'''TIER 1:''' [https://ggus.eu/?mode=ticket_info&ticket_id=117846 117846]<br />
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Dumps have been created, but gfal and castor issues have slowed down the checking process (gfal-cat doesn't seem to work with castor).
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'''MANCHESTER:''' [https://ggus.eu/?mode=ticket_info&ticket_id=117885 117885]<br />
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This ticket was recently On-Holded, as currently Manchester has 0 free space outside of tokens whilst a few disk servers are down.
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'''Monday 4th January 2015, 14.30 GMT'''<br />
 
'''Monday 4th January 2015, 14.30 GMT'''<br />
 
HAPPY NEW YEAR EVERYONE!
 
HAPPY NEW YEAR EVERYONE!

Revision as of 15:38, 18 January 2016

Monday 11th January 2016, 14.30 GMT
48(!) Open UK Tickets this week

  • VOMS TWEAK

118603: nsccs.ac.uk has been requested to be removed from the gridpp voms servers. Just "Assigned" to the UK as a whole at the moment.

  • THE HTTP TASK FORCE STRIKES

Lancaster, RHUL and Manchester all had http TF tickets alongside Glasgow. Your site might be next! It'll be worth checking the monitoring pages and reviewing the documentation if you are: atlas: http://cern.ch/go/h8Rr
lhcb: http://cern.ch/go/Bk8J
https://twiki.cern.ch/twiki/bin/view/LCG/HTTPTFSAMProbe

  • TRANSFER ODDITIES

118494: The Tier-1 have a CMS ticket where xrootd is expecting a file which phedex and DAS don't think is at RAL. Is this even a site problem?

118728: In a similar vein, QMUL have an atlas ticket where a single file is refusing to be transfered - Dan has noticed a number of write attempts followed by immediate deletion. Checksumming causing a problem?

  • LOW HANGING FRUIT- tickets that can probably be closed, or are close to it.

IMPERIAL 118162
A ticket for the Imperial LFC, which appeared to be working (for Janusz at least).

RALPP 117740
Atlas datadisk cleanup ticket. Elena confirmed that the step09 directory can go for the chop. Not sure if Brian has had a chance at looking at the users directory contents yet.

BRISTOL 118311
I suspect that this CMS SAM ticket can be closed as the CEs were all green.

  • ATLAS CONSISTENCY CHECKS

As requested at the Thursday atlas meeting here's the outstanding consistency check tickets.

IMPERIAL: 117879
Not much news, (understandably) low priority for the site.

SUSSEX: 117894
It doesn't look like Matt got round to this before he left.

SHEFFIELD: 117886
Set in progress but no news since.

OXFORD: 117892
A similar case here - I assume it's on Ewan's to-do list before he heads off to pasture's green.

BIRMINGHAM: 117890
Matt was going to look at this again in the New Year. Any joy?

RHUL: 117881
Govind was going to try to get to this before Christmas. Any luck?

GLASGOW: 117889
Back in 2015 the dumps were run and Sam asked for some clarification. Considering Glasgow's current state any dump made using these tools might be full of lies, but I know that you chaps are working on this problem.

BRUNEL 117878
Raul asked some questions in his ticket, for which atlas only replied last week.

QMUL: 117880
Dan has created dumps and has asked for the all clear before he sets up the monthly cron.

TIER 1: 117846
Dumps have been created, but gfal and castor issues have slowed down the checking process (gfal-cat doesn't seem to work with castor).

MANCHESTER: 117885
This ticket was recently On-Holded, as currently Manchester has 0 free space outside of tokens whilst a few disk servers are down.

Monday 4th January 2015, 14.30 GMT
HAPPY NEW YEAR EVERYONE!

38 Open UK Tickets this year.

All-the-UK-tickets URL: http://tinyurl.com/nwgrnys

As Jeremy spotted, with Matt RB off to pastures new the Sussex tickets are looking a bit neglected, especially as one was reopened after his departure:
118337
118289

Finally in this Glasgow ticket the submitter gave two new links for the http taskforce monitoring: 118052

The links to the http tf monitoring pages are:
atlas: http://cern.ch/go/h8Rr
lhcb: http://cern.ch/go/Bk8J

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