Difference between revisions of "Past Ticket Bulletins"
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| + | '''Monday 14th January 2019, 14.30 GMT'''<br /> | ||
| + | |||
| + | 40 Open UK Tickets this week. | ||
| + | |||
| + | '''T2K DFC Migration on DPMs'''<br /> | ||
| + | Liverpool: [https://ggus.eu/?mode=ticket_info&ticket_id=138648 138648]<br /> | ||
| + | Oxford: [https://ggus.eu/?mode=ticket_info&ticket_id=138647 138647]<br /> | ||
| + | Sheffield: [https://ggus.eu/?mode=ticket_info&ticket_id=138649 138649]<br /> | ||
| + | Lancaster: [https://ggus.eu/?mode=ticket_info&ticket_id=138365 138365]<br /> | ||
| + | |||
| + | A quick summing up of these tickets- to provide the information T2K need (namely adler32 checksums for files that don't already have them) it appears your DPM needs to be DOME'd. At Lancaster seem to be having the most luck with this so far so please feel free to prod me about it. | ||
| + | |||
| + | '''v6-looking transfer problems'''<br /> | ||
| + | Liverpool (lhcb): [https://ggus.eu/?mode=ticket_info&ticket_id=138943 138943] (19/12)<br /> | ||
| + | RALPP: (atlas): [https://ggus.eu/?mode=ticket_info&ticket_id=139127 139127] (10/11) | ||
| + | |||
| + | Whilst for different VOs there's a common theme to both of these tickets - it looks like the failing transfers are trying to use IPv6. Any thoughts? ''Update - both tickets have been looked at further, the Liverpool ticket was a firewall issue and should be fixed. Chris has looked into the RALPP errors and is a little confused as there don't seem to be any v6 routing problems but there are too many v6 transfer failures.'' | ||
| + | |||
| + | '''Bristol LHCB Ticket'''<br /> | ||
| + | [https://ggus.eu/?mode=ticket_info&ticket_id=138402 138402] (21/11/18)<br /> | ||
| + | Are the issues described in this ticket still happening? That might be a question for the VO rather then the site. (6/12/18) | ||
| + | |||
| + | '''Last Year's Tier 1 Tickets:'''<br /> | ||
| + | [https://ggus.eu/?mode=ticket_info&ticket_id=138665 138665] (LFC access issues)<br /> | ||
| + | [https://ggus.eu/?mode=ticket_info&ticket_id=138500 138500] (CMS transfer failures)<br /> | ||
| + | [https://ggus.eu/?mode=ticket_info&ticket_id=138361 138361] (T2K DFC migration)<br /> | ||
| + | A quick note that none of these tickets have had an update from the site yet this year to indicate that they've been picked up again after the Holiday break. | ||
| + | |||
| + | '''Extra Extra''' | ||
| + | [https://ggus.eu/?mode=ticket_info&ticket_id=139152 139152] - This Sheffield LHCB ticket from the weekend seems to have been missed, it looks like there might be a black hole node gobbling up LHCB jobs. | ||
| + | |||
| + | |||
'''Monday 14th January 2019, 14.30 GMT'''<br /> | '''Monday 14th January 2019, 14.30 GMT'''<br /> | ||
Revision as of 14:52, 28 January 2019
Monday 14th January 2019, 14.30 GMT
40 Open UK Tickets this week.
T2K DFC Migration on DPMs
Liverpool: 138648
Oxford: 138647
Sheffield: 138649
Lancaster: 138365
A quick summing up of these tickets- to provide the information T2K need (namely adler32 checksums for files that don't already have them) it appears your DPM needs to be DOME'd. At Lancaster seem to be having the most luck with this so far so please feel free to prod me about it.
v6-looking transfer problems
Liverpool (lhcb): 138943 (19/12)
RALPP: (atlas): 139127 (10/11)
Whilst for different VOs there's a common theme to both of these tickets - it looks like the failing transfers are trying to use IPv6. Any thoughts? Update - both tickets have been looked at further, the Liverpool ticket was a firewall issue and should be fixed. Chris has looked into the RALPP errors and is a little confused as there don't seem to be any v6 routing problems but there are too many v6 transfer failures.
Bristol LHCB Ticket
138402 (21/11/18)
Are the issues described in this ticket still happening? That might be a question for the VO rather then the site. (6/12/18)
Last Year's Tier 1 Tickets:
138665 (LFC access issues)
138500 (CMS transfer failures)
138361 (T2K DFC migration)
A quick note that none of these tickets have had an update from the site yet this year to indicate that they've been picked up again after the Holiday break.
Extra Extra 139152 - This Sheffield LHCB ticket from the weekend seems to have been missed, it looks like there might be a black hole node gobbling up LHCB jobs.
Monday 14th January 2019, 14.30 GMT
40 Open UK Tickets this week.
T2K DFC Migration on DPMs
Liverpool: 138648
Oxford: 138647
Sheffield: 138649
Lancaster: 138365
A quick summing up of these tickets- to provide the information T2K need (namely adler32 checksums for files that don't already have them) it appears your DPM needs to be DOME'd. At Lancaster seem to be having the most luck with this so far so please feel free to prod me about it.
v6-looking transfer problems
Liverpool (lhcb): 138943 (19/12)
RALPP: (atlas): 139127 (10/11)
Whilst for different VOs there's a common theme to both of these tickets - it looks like the failing transfers are trying to use IPv6. Any thoughts? Update - both tickets have been looked at further, the Liverpool ticket was a firewall issue and should be fixed. Chris has looked into the RALPP errors and is a little confused as there don't seem to be any v6 routing problems but there are too many v6 transfer failures.
Bristol LHCB Ticket
138402 (21/11/18)
Are the issues described in this ticket still happening? That might be a question for the VO rather then the site. (6/12/18)
Last Year's Tier 1 Tickets:
138665 (LFC access issues)
138500 (CMS transfer failures)
138361 (T2K DFC migration)
A quick note that none of these tickets have had an update from the site yet this year to indicate that they've been picked up again after the Holiday break.
Extra Extra 139152 - This Sheffield LHCB ticket from the weekend seems to have been missed, it looks like there might be a black hole node gobbling up LHCB jobs.
