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| '''Tuesday 28th October''' | | '''Tuesday 28th October''' |
| * There are 26 open UK tickets at the moment. Click [http://tinyurl.com/khngq9b here] to list them. | | * There are 26 open UK tickets at the moment. Click [http://tinyurl.com/khngq9b here] to list them. |
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− | '''Monday 20th October 2014, 14.30 BST'''<br />
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− | '''Non-LHC VO Nagios Failures:'''<br />
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− | [https://vo-nagios.physics.ox.ac.uk/nagios/cgi-bin/status.cgi?host=all&servicestatustypes=16&hoststatustypes=15 VO Nagios]
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− | Liverpool, Lancaster (we're getting better), Sheffield, EFDA-JET, The Tier 1, Bristol (in downtime) and Cambridge are on "the list". Most are transient, load based errors. gridpp, pheno and southgrid seem to be the VOs having most problems.
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− | We're up to 30 Open UK Tickets this week.
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− | '''TIER 1'''<br />
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− | [https://ggus.eu/index.php?mode=ticket_info&ticket_id=109276 109276](11/10)<br />
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− | Submissions to the FTS3 REST interface was failing for some, probably after the certs or crls got stale. Andrew L suggested implementing an httpd restart which Maarten suggested was overkill - but anyhoo the submitter has come back to say that he hasn't seen a problem all week, so this ticket can likely be closed. In progress (20/10)
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− | [https://ggus.eu/index.php?mode=ticket_info&ticket_id=108845 108845](27/9)<br />
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− | Just a heads up that this atlas transfer failure ticket has been reopened. Reopened (18/10)
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− | '''RALPP'''<br />
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− | [https://ggus.eu/index.php?mode=ticket_info&ticket_id=109360 109360](15/10)<br />
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− | This SNO+ ticket, about failing nagios tests at RALPP, hasn't been noticed yet. Assigned (15/10) ''Update - it was a ticket meant for the Tier 1 all along, In Progress now - actually, waiting for reply''
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− | '''SHEFFIELD'''<br />
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− | [https://ggus.eu/index.php?mode=ticket_info&ticket_id=109207 109207](8/10)<br />
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− | SNO+ would like the VO_SW_DIR environmental variable to point to cvmfs - I know Elena has looked at this, any progress? In progress (9/10)
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− | Similar story with another Sno_ ticket at Sheffield:<br />
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− | [https://ggus.eu/index.php?mode=ticket_info&ticket_id=109223 109223](9/10)
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− | '''BRUNEL'''<br />
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− | [https://ggus.eu/index.php?mode=ticket_info&ticket_id=109379 109379](16/10)<br />
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− | SRM Nagios test failures. It looks like Brunels SE is in a dodgey state - too many ftp connection failures have been seen in the gridftp logs, httpd causing heavy load, possible SELinux problems after DB move. I'm sure if anyone has any input on this it would be appreciated. In progress (17/10)
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− | '''IMPERIAL/DIRAC'''<br />
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− | [https://ggus.eu/index.php?mode=ticket_info&ticket_id=108723 108723](23/9)<br />
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− | I think this ticket from Chris W, containing questions for the DIRAC team, can be closed in favour of the new line of communication Daniela set up (https://mailman.ic.ac.uk/mailman/listinfo/gridpp-dirac-users). Waiting for reply (7/10) ''Update - closed''.
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− | '''ECDF AND GLASGOW'''<br />
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− | Two very similar LHCB cvmfs tickets at these sites, any chance of a link? Or perhaps just a coincidence? <br />
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− | ECDF: [https://ggus.eu/index.php?mode=ticket_info&ticket_id=109440 109440]<br />
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− | GLASGOW: [https://ggus.eu/index.php?mode=ticket_info&ticket_id=109439 109439]<br />
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− | ''Update - probably not, the Edinburgh ticket is now closed.''
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− | ''Another Update''<br />
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− | I think that the SnoPlus ticket asking for srmcp help for SUSE users ([https://ggus.eu/index.php?mode=ticket_info&ticket_id=107880 107880]) can be closed now, thanks to Duncan's tip for getting srmcp to work (num_steams=1).
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− | ''Another another Update''<br />
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− | The 100IT ticket ([https://ggus.eu/index.php?mode=ticket_info&ticket_id=108356 108356]), about making fedcloud.egi.eu available at the site, has been updated by David B after some silence - currently waiting for a reply. Perhaps a sign that the process needs better documentation, in the event any sites go down this rabbit hole?
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