Monday 2nd July 2018, 15.00 BST
33 Open UK Tickets this month.
IPv6 Tickets (14)
Oxford, Bristol, Sheffield, UCL and maybe Glasgow's tickets are all a little stale. The RALPP, Manchester and RHUL tickets really need an update due to various reasons.
CMS SAM test stageout failure. Last update from Friday things are waiting for the site-local-config to be changed, which is in hand. In progress (29/6)
CMS DDM quota ticket - after a long while CMS provided some feedback as to what they would like their quotas adjusted to. After this is done then hopefuly this ticket can be closed. In progress (26/6)
The "atlas http SAM test" ticket soon to be rendered moot by the deployment of EOS at the site. The ticket could do with a progress update, in part to see if you need atlas to do anything. On hold (23/4)
Perfsonar upgrade ticket. 4.1 is due out this quarter I believe, so the anointed time to upgrade will soon be upon you. On hold (24/4)
Atlas deletion errors, much discussed. I agree that the site cannot do much, we'll need to keep pressure on the VO to fix things. In progress (21/6)
Low availability ROD ticket. The last week's looking green, so it's just a waiting game. On hold (28/6)
Request to upgrade the perfsonar host to Centos 7. Set in progress but no news on this for a while. Could do with an update (even if it's just to take the Glasgow-stance). In progress (30/4)
Atlas transfers timing out. I believe Elena rolled out the gSOAP fix for the original issue, so it looks like a fresh cause of errors has popped up - checking the monitoring they're still there at at a rate of a few hundred a day. Reopened (11/6) Update - solved with a DB cleanup.
T2K having trouble downloading files from Sheffield. It turns out that the files have disappeared from the site. The VO has offered to close the ticket, but it's a good idea to suggest that they delete these entries from their LFC first (if they haven't already). In progress (30/6)
A ticket assigned on Friday, atlas complaining that deletions aren't working. I suspect a fallen over httpd daemon. Assigned (29/6) Update - solved. The second pass of the automatic httpd restarter fixed things.
I am once again regretting not spinning these off into their own list - another request to upgrade the site perfsonar hosts. No news since it since the ticket was acknowledged. On hold (23/4)
CMS request to install Singularity, on hold until the site's C7 upgrade. On hold (17/4)
CMS spotting APEL problems. The ticket's been quiet for a bit, is there a conversation with the APEL devs happening along a different channel? In progress (10/5)
LHCB have noticed a black hole node gobbling up pilots at Brunel. Assigned (1/7) Solved by offlining the bad node.
CMS xroot config ticket. CMS would like to know if there's any progress? In progress (15/6)
A simple availability ticket, made a bit horrid by all the auto-replies from the 100IT helpdesk system. On hold (28/6)
The last of the requests to upgrade the perfsonar hosts. Last update was positive. In progress (11/6)
CMS jobs seeing file read problems. Quite a complex issue, but it looks to be a problem with singularity and bind paths - a corresponding singularity issue has been opened (here). In progress (29/6)
The oldest ticket, this ROD ticket for ECHO was waiting on the tests to be fixed. As seen in the now solved (125026) it looks like things should work (or at least be able to be made to work). But it requires some setup at the site tweaking the SE_PATH, this is underway. Reopened (28/6)