Operations Bulletin 031114

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Bulletin archive


Week commencing 27th October 2014
Task Areas
General updates

Tuesday 28th October


Tuesday 21st October

  • There is now a schedule of pre-GDB meetings to be aware of in coming months:
    • November 11: volunteer computing
    • December 8-9: a 2-day pre-GDB on Condor. Looking at the feedback of sites who recently migrated to Condor with some OSG Condor experts and developers. This is an outcome of HEPiX discussions which prompted wishes to share experiences and discuss advanced features and needs like multi-core job supports, containers and cloud support.
    • January 13: pre-GDB on data management focused on data preservation impacts on sites and reducing the protocol zoo.
    • A post-GDB ARGUS developer meeting will take place on 11 December.
  • The following ROC profile SAM tests have been removed: ch.cern.FTS-ChannelList; ch.cern.FTS-InfoSites and org.gstat.SanityCheck.
  • ATLAS FAX monitoring configurations need updating for EU privacy law compliance (see TB-S email on 30th Sept).
  • A power cut at CERN on 16th October has had ongoing intermittent impacts on computer services.
  • David has pruned a version of the blogs aggregator with a focus on our technical blog posts.
  • Please take a look through the uploaded 55 HEPiX talks for items of interest!
  • Alex Owen mentioned a call for FLOSSUK papers for the Spring 2015 conference in York.

Monday 13th October

WLCG Operations Coordination - Agendas

Tuesday 28th October

Tuesday 21st October

  • There was a WLCG ops coordination meeting last Thursday 16th October. Minutes are available. The brief summary:
  • News: A survey to investigate operational efficiency areas is being prepared - it covers managing changes, communication channels, monitoring, grid service administration. Expect it to be ready for public input soon.
  • MW news: dCache 2.6.35 and 2.10.7 have been released - update is a priority. perfSONAR 3.4 has many fixes - SSLv3.0 vulnerability TBC - but baseline at 3.3.4 until docs ready. CESNET will co-maintain (classads) package needed by CREAM, WMS, L&B, UI, WN (was removed from EPEL).
  • T0&T1 services: FTS and dCache upgrades.
  • Oracle: DB migrations timetable is work in progress.
  • T0: VOMS-ADMIN test cluster available again. Here is a link. lxplus5 now off. Job efficiency differences remain unexplained. High Availability FTS3 being discussed. Quattor End of Service (EoS) now end November.
  • T1: NTR
  • T2: NTR
  • ALICE: Improved job eff at CERN. Operational instability noted on 15th Oct.
  • ATLAS: Full Chain test considered successful. Reco campaign finished. Had 2 FTS3 problems.
  • CMS: PromptRECO will need Tier-1 sites in addition to CERN. Still need SLS and AFS-UI after Oct. Encourage dCache update.
  • LHCb: Proposes to re-visit the list of critical services before Run2. Setting up a prototype installation for http access and access federation where 70 % of the storage endpoints are accessible.
  • gLExec: NTR
  • Machine/Job features: Concluded on a single architecture for cloud and batch implementations.
  • MW readiness: Last met 1st Oct. Verification process now well documented. More volunteer sites needed. DB designed to hold verification results. HTCondor testing request from ATLAS. MW Package Reporter designs discussed. Next meeting 19th November.
  • Multicore: CMS started testing.
  • SHA-2: Ops and ALICE VOMS opened last Monday. LHCb TBC. CMS reminded. ATLAS tests progressing.
  • IPv6: All T1s should join HEPiX IPv6 WG. Dual-stack SAM to be put in place. Deploy PS in dualstack in 2015. OSG infrastructure ready.
  • Squid and HTTP proxy: Squid registration campaign pushed to November.
  • Network & transfer metrics WG: Request for sites to await 3.4 instructions. Internal security audit performed. Recommend all sites running 3.3 to temporarily disable SSL3 - (as at 16th Oct) patches coming.
  • Other: Vidyo ticket opened.

Tuesday 14th October


Tier-1 - Status Page

Tuesday 28th October

  • There were problems last week with the ARC-CEs. Three ARC-CEs have been re-installed. An additional ARC-CE, arc-ce05 was also installed and put online, though we may remove this machine once the current crisis is resolved.
  • Oracle patches were applied to the pluto standby database yesterday and the production pluto database will be patched tomorrow.

Tuesday 21st October

  • The intervention to put our Castor Oracle database configuration to its 'normal' state was completed OK last Tuesday. This was necessary following problems with one of the disk arrays hosting the primary database.
  • We are having problems with our ARC CEs at the moment.
  • The FTS3 service was updated yesterday, Monday 20th Oct. (To version 3.2.29-1)
Storage & Data Management - Agendas/Minutes

Wedn 29 Oct

Wedn 22 Oct

  • Martin Bly (T1) - HEPiX report

Wedn 15 Oct

Wedn 01 Oct

  • Summary of all the exciting events in Amsterdam last week - EUDAT, EGI big data, RDA
  • DPM 1.8.9 early testing, and (separately) xroot4 early-ish testing. Supporting multiple VOs in one xroot server.


Accounting - UK Grid Metrics HEPSPEC06 Atlas Dashboard HS06

Monday 27th October

  • Sites considering moving to HTCondor should be aware there are prototype APEL parsers in use for HTCondor so if you continue using CREAM as your CE then you can continue to use APEL accounting. The previous Condor parser for APEL was retired in EMI3 as there was no demand.

Tuesday 21st October

  • Sussex publishing of accounting records looks to have stopped a few weeks ago.

Tuesday 7th October

  • GridPP metrics need updating for CMS. Any comments on the metrics page at the moment?
  • APEL issues for Birmingham and Sussex, and the portal appears to stop at 1st October (being followed-up).


Documentation - KeyDocs

See the worst KeyDocs list for documents needing review now and the names of the responsible people.

Tuesday 28th October

Tuesday 7th October

  • Keydocs were reviewed at the core-ops meeting last week. The situation with updates is improving.
  • Main GridPP website expected to use Wordpress with a plug-in to cover the gridsite aspects.


Interoperation - EGI ops agendas

Tuesday 21st October

    • URT:
    • dCache server v. 2.6.35 verified by WLCG as baseline
    • DPM 1.8.9 in EPEL-testing
    • SR: If sites have been using/testing EMI-WN 3.1.0 please get in touch to help with verification. They seem keen for people to test this.
    • New VOMS servers rollout: NGI SAMs being notified for reconfiguration as of yesterday.
    • MySQL 5.0 EOL campaign: note progress in agenda.


Monday 6th October

There was a meeting today - link: https://wiki.egi.eu/wiki/Agenda-06-10-2014

  • EMI-WN 3.1.0 in SR: if anyone is running this in production please get in touch to help get this past rollout
  • MySQL 5.0 noted to be under Oracle Lifetime Sustaining Support (for some time now).
    • See agenda for guidance on middleware consequences
  • classads "retired" from EPEL repos
  • SL/SLC/CentOS 5 Support Lifetime
    • This was highlighted, though not suggested to be urgent
Monitoring - Links MyWLCG

Tuesday 14th October

  • Next meeting ~ 31st October
On-duty - Dashboard ROD rota

Tuesday 28th October

  • AM reports a quiet shift. Dashboard not catching up earlier in the week but ok later on.

Tuesday 21st October

  • Possible issue with slow updates to GGUS tickets as viewed via ROD Dashboard (or is it a RAL cache issue?)
  • EFDA - Recurring alarms owing to site availability. Just waiting for the bad period to age out of the 30-day window.
  • SUSSEX - Ongoing problem. Matt has a ticket open with middleware developers.


Rollout Status WLCG Baseline

Tuesday 26th August

Monday 28th July


References


Security - Incident Procedure Policies Rota

Tuesday 28th October

  • Note EGI-ADV-2014-10-28.

Tuesday 21st October

  • The IGTF has an update which introduced rather unexpected changes in the trust anchors used by Comodo for the TCS. There

is now an additional set of SHA-2 intermediate CAs in addition to the old ones.


Services - PerfSonar dashboard | GridPP VOMS

- This includes notifying of (inter)national services that will have an outage in the coming weeks or will be impacted by work elsewhere. (Cross-check the Tier-1 update).

Tuesday 28th October

  • Have the perfSONAR 3.4 instructions/documentation been updated yet? Last week volunteers were sought at the...
  • perfSONAR operations meeting took place on 22nd October.
    • There is a recommendation for sites supporting IPv6 to deploy perfSONAR dual-stack.
    • Concerned about Tier-3s requesting to join Tier-2 meshes.
    • A network transfer metrics wiki page is available.

Tuesday 21st October

Monday 13th October

  • perfSONAR 3.4 has been released. Clear documentation on what to do (clean reinstall) coming this week together with information on mesh updates. See the GDB presentation slides 13 and 14.
  • RIPE have sent a reminder to connect probes that have been handed out (some weeks ago now). Please could the following sites check their status: Lancaster; Brunel; Sussex; and ECDF. 20599 at RAL has never properly connected (DHCP issue?).
Tickets

Tuesday 28th October

  • There are 26 open UK tickets at the moment. Click here to list them.

Scanning the VO Nagios, what do I see...
VO Nagios

Brunel's had gridpp failures for the last 4 days.
Lancaster's still failing for pheno (something in the authorisation chain is broken, can't see what).
RalPP is having a brief problem with T2K (Job submission failed, no more possible targets).
Bristol's in downtime.
Sheffield is having trouble with gridpp, and has started having trouble with pheno, Sno+ and T2K for the last week.
And all the srms at the Tier 1 are failing their tests (which I believe is the status quo, although this set of tests has only been failing for the last 11 days).

Tickets
26 Open UK Tickets this morning.

100IT
109573(23/10)
100IT have got a ticket describing the Requirements for Fed Cloud sites, detailing requirements such as what they need to put into the GOC DB and publish in their BDII, and that they should support dteam. Still just Assigned (23/10) (The other 100IT ticket, 108356, is progressing nicely and might be of interest to anyone thinking of playing with vmcatcher).

TIER 1
109276(11/10)
Some users were having trouble using the FTS3 REST interface at RAL. Ticket is progressing, but I just flagged it up as it has a few possibly-of-interest technical tidbits about reloading CRLs. In progress (28/10)

SHEFFIELD
109644(27/10)
Sheffield failing SAM tests, likely caused by a reyaiming. Elena has noticed errors in her bnotifier and bupdater logs (errors like "key job_registry_add_remote not found"), and has asked for help - I've not seen these errors before, has anyone else? In progress (27/10)

EFDA-JET
109571(23/10)
Nagios failures at Jet after some certificate troubles last week. The Jet admins have said they've fixed things, and they're looking all green, so can this ticket be closed? In Progress (23/10)

MANCHESTER
109272(11/10)
Atlas transfer failure ticket. The original problem looked to be at the NDGF end, but atlas have spotted (possibly unrelated) problems with other transfers - the example was one between Manchester and Liverpool. Atlas also observed that the error rate seemed to be very different for each space token. In progress (26/10)

Tools - MyEGI Nagios

Tuesday 21st October

VOMS servers for OPS based at CERN were down on Saturday 18th October for around 12 hours. Nagios tests started failing after existing proxy expired. Availibilty figures will be slightly affected but outage will be considered as unknown.

Blog about VO Nagios

http://southgrid.blogspot.co.uk/2014/10/nagios-monitoring-for-non-lhc-vos.html


Tuesday 16th Sep

  • Multi VO nagios maintained at Oxford has been upgraded to add ARC CE tests.
  • https://vo-nagios.physics.ox.ac.uk/nagios/
  • It is currently monitoring gridpp, pheno, t2k.org, snoplus.snolab.ca, vo.southgrid.ac.uk
  • Should we start monitoring it more actively and open ticket for sites failing tests ?


VOs - GridPP VOMS VO IDs Approved VO table

Thursday 23 October 2014

  • CVMFS keys - new cvmfs-keys package cvmfs-keys-1.5
    • Part of decoupling of CVMFS from CERN - support for keys from various repositories
    • <voname>.gridpp.ac.uk -> <voname>.egi.eu
    • Please update and change VO_<VONAME>_SW_DIR to point to new directory

Monday 11th August

  • Steve J sent an email to hyperk on 7th regarding "software directory for Hyperk (CVMFS)" and entries in the VO ID card.

"Monday 14th July 2014"

  • HyperK.org will initially use remote storage (irods at QMUL) - so CPU resources would be appreciated.

"Monday 30 June 2104"

  • HyperK.org request for support from other sites
    • 2TB storage requested.
    • CVMFS required
  • Cernatschool.org
    • WebDAV access to storage -world read works at QMUL.
    • ideally will configure federated access with DFC as LFC allows.


Site Updates

Tuesday 21st October

  • High loads seen in xroot by several sites: Liverpool and RALT1... and also Bristol (see Luke's TB-S email on 16/10 for questions about changes to help).

Tuesday 9th September

  • Intel announced the new generation of Xeon based on Haswell.

Tuesday 20th May

  • Various sites but notably Oxford have ARGUS problems. 100s of requests seen per minute. Performance issues have been noted after initial installation at RAL, QMUL and others.


Meeting Summaries
Project Management Board - MembersMinutes Quarterly Reports

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GridPP ops meeting - Agendas Actions Core Tasks

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RAL Tier-1 Experiment Liaison Meeting (Wednesday 13:30) Agenda Meeting takes place on Vidyo.

Wednesday 22nd October 2014

  • Operations report
  • There are ongoing problems with the ARC CEs.
  • The production FTS3 service was upgraded to version 3.2.29-1 on Monday (20th Oct).
  • The OGMA database system (Atlas3D/Frontier) has been updated and switched to using Oracle GoldenGate for updates from CERN.
WLCG Grid Deployment Board - Agendas MB agendas

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NGI UK - Homepage CA

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Events
UK ATLAS - Shifter view News & Links

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UK CMS

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UK LHCb

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UK OTHER
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To note

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