RAL Tier1 Operations Report for 25th September 2019
Review of Issues during the week 18th September 2019 to the 24th September 2019.
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- JANET Router within UK problems lead to data tranfer issues with UK sites from ~5pm 12/9/19 onwards. Janet work on eveining of 23/9/19 resolved issue.
- RAL T1 newrwork issue ~1200 24/9/19
Current operational status and issues
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Notable Changes made since the last meeting.
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Entries in GOC DB starting since the last report.
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Service
|
ID
|
Scheduled?
|
Outage/At Risk
|
Start
|
End
|
Duration
|
Reason
|
All
|
27719
|
Yes
|
At Risk
|
11-09-19 0530
|
11-09-19 0700
|
90mins
|
Network routing hardware link change
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Service
|
ID
|
Scheduled?
|
Outage/At Risk
|
Start
|
End
|
Duration
|
Reason
|
-
|
-
|
-
|
-
|
-
|
-
|
-
|
-
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Advanced warning for other interventions
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The following items are being discussed and are still to be formally scheduled and announced.
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Listing by category:
- DNS servers will be rolled out within the Tier1 network.
Ticket-ID
|
Type
|
VO
|
Site
|
Priority
|
Responsible Unit
|
Status
|
Last Update
|
Subject
|
Scope
|
143323
|
TEAM
|
lhcb
|
RAL-LCG2
|
top priority
|
NGI_UK
|
waiting for reply
|
2019-09-25 08:07:00
|
File deletion at RAL ECHO
|
WLCG
|
142689
|
USER
|
cms
|
RAL-LCG2
|
very urgent
|
NGI_UK
|
waiting for reply
|
2019-09-25 11:21:00
|
Transfer failing to RAL_Disk
|
WLCG
|
142350
|
TEAM
|
lhcb
|
RAL-LCG2
|
top priority
|
NGI_UK
|
in progress
|
2019-09-18 14:09:00
|
Proble accessing some LHCb files at RAL
|
WLCG
|
140447
|
USER
|
dteam
|
RAL-LCG2
|
less urgent
|
NGI_UK
|
in progress
|
2019-09-11 10:37:00
|
packet loss outbound from RAL-LCG2 over IPv6
|
EGI
|
GGUS Tickets Closed Last week
|
Ticket-ID
|
Type
|
VO
|
Site
|
Priority
|
Responsible Unit
|
Status
|
Last Update
|
Subject
|
Scope
|
143324
|
TEAM
|
lhcb
|
RAL-LCG2
|
very urgent
|
NGI_UK
|
solved
|
2019-09-20 14:31:00
|
File recreation canceled since the file cannot be routed to tape
|
WLCG
|
143269
|
ALARM
|
none
|
RAL-LCG2
|
top priority
|
NGI_UK
|
verified
|
2019-09-18 10:57:00
|
This TEST ALARM has been raised for testing GGUS alarm work flow after a new GGUS release.
|
WLCG
|
143231
|
USER
|
other
|
RAL-LCG2
|
urgent
|
EGI CVMFS Service
|
solved
|
2019-09-20 07:53:00
|
CVMFS repo dirac.egi.eu updates are not propagated
|
EGI
|
143225
|
USER
|
cms
|
RAL-LCG2
|
very urgent
|
NGI_UK
|
verified
|
2019-09-25 06:04:00
|
some of RAL FTS servers are not running?
|
WLCG
|
143218
|
TEAM
|
lhcb
|
RAL-LCG2
|
urgent
|
NGI_UK
|
solved
|
2019-09-24 13:45:00
|
FTS3 transfers problem to GRIDKA for transfers executing at RAL FTS3 server
|
WLCG
|
142981
|
USER
|
mice
|
RAL-LCG2
|
less urgent
|
NGI_UK
|
closed
|
2019-09-18 23:59:00
|
mice; LFC to DFC transition
|
EGI
|
142835
|
USER
|
snoplus.snolab.ca
|
RAL-LCG2
|
less urgent
|
NGI_UK
|
solved
|
2019-09-18 12:52:00
|
Connection Issues
|
EGI
|
Day
|
Atlas
|
CMS
|
LHCB
|
Alice
|
Comments
|
2019-09-18
|
100
|
100
|
100
|
43
|
|
2019-09-19
|
100
|
100
|
100
|
44
|
|
2019-09-20
|
100
|
100
|
100
|
96
|
|
2019-09-21
|
100
|
100
|
100
|
100
|
|
2019-09-22
|
100
|
100
|
100
|
100
|
|
2019-09-23
|
100
|
100
|
100
|
100
|
|
2019-09-24
|
100
|
99
|
100
|
100
|
|
Target Availability for each site is 97.0%
|
Day |
Atlas HC |
CMS HC |
Comment
|
2019-09-18 |
88 |
100 |
|
2019-09-19 |
86 |
100 |
|
2019-09-20 |
100 |
100 |
|
2019-09-21 |
100 |
100 |
|
2019-09-22 |
100 |
100 |
|
2019-09-23 |
100 |
100 |
|
2019-09-24 |
86 |
97 |
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Key: Atlas HC = Atlas HammerCloud (Queue RAL-LCG2_UCORE, Template 841); CMS HC = CMS HammerCloud
|