RAL Tier1 Operations Report for 16th October 2019
Review of Issues during the week 9th October 2019 to the 15th October 2019.
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- New IPV6 IPv6 packet loss on SuperJanet from nonOPN sudneteed hosts. 8/10/2019
Current operational status and issues
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Notable Changes made since the last meeting.
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Entries in GOC DB starting since the last report.
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Service
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ID
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Scheduled?
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Outage/At Risk
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Start
|
End
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Duration
|
Reason
|
|
|
|
|
|
|
|
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Service
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ID
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Scheduled?
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Outage/At Risk
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Start
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End
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Duration
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Reason
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-
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-
|
-
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-
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-
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-
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-
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-
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Advanced warning for other interventions
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The following items are being discussed and are still to be formally scheduled and announced.
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Listing by category:
- DNS servers will be rolled out within the Tier1 network.
Ticket-ID
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Type
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VO
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Site
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Priority
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Responsible Unit
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Status
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Last Update
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Subject
|
Scope
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143323
|
TEAM
|
lhcb
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RAL-LCG2
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top priority
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NGI_UK
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in progress
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2019-10-08 08:05:00
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File deletion at RAL ECHO
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WLCG
|
142350
|
TEAM
|
lhcb
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RAL-LCG2
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top priority
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NGI_UK
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in progress
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2019-10-07 14:52:00
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Proble accessing some LHCb files at RAL
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WLCG
|
GGUS Tickets Closed Last week
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Ticket-ID
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Type
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VO
|
Site
|
Priority
|
Responsible Unit
|
Status
|
Last Update
|
Subject
|
Scope
|
143569
|
TEAM
|
atlas
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RAL-LCG2
|
top priority
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NGI_UK
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solved
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2019-10-09 11:57:00
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Problem with FTS at RAL
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WLCG
|
143567
|
TEAM
|
lhcb
|
RAL-LCG2
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very urgent
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NGI_UK
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solved
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2019-10-09 11:54:00
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FTS3 problem for transfers executing at RAL FTS3 server
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WLCG
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143565
|
USER
|
cms
|
RAL-LCG2
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urgent
|
NGI_UK
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solved
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2019-10-09 11:53:00
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RAL FTS is Down
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WLCG
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143402
|
USER
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none
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RAL-LCG2
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urgent
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NGI_UK
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solved
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2019-10-09 11:52:00
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CVMFS IPv6 connection issues at RAL
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EGI
|
143387
|
USER
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snoplus.snolab.ca
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RAL-LCG2
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less urgent
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NGI_UK
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solved
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2019-10-04 12:35:00
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Transfer issues to RAL
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EGI
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143324
|
TEAM
|
lhcb
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RAL-LCG2
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very urgent
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NGI_UK
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closed
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2019-10-04 23:59:00
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File recreation canceled since the file cannot be routed to tape
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WLCG
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143231
|
USER
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other
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RAL-LCG2
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urgent
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EGI CVMFS Service
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closed
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2019-10-04 23:59:00
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CVMFS repo dirac.egi.eu updates are not propagated
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EGI
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143218
|
TEAM
|
lhcb
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RAL-LCG2
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urgent
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NGI_UK
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closed
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2019-10-08 23:59:00
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FTS3 transfers problem to GRIDKA for transfers executing at RAL FTS3 server
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WLCG
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142835
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USER
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snoplus.snolab.ca
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RAL-LCG2
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less urgent
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NGI_UK
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closed
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2019-10-02 23:59:00
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Connection Issues
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EGI
|
Day
|
Atlas
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CMS
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LHCB
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Alice
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Comments
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2019-10-02
|
100
|
100
|
100
|
96
|
|
2019-10-03
|
100
|
100
|
100
|
100
|
|
2019-10-04
|
100
|
100
|
100
|
100
|
|
2019-10-05
|
100
|
100
|
100
|
100
|
|
2019-10-06
|
100
|
100
|
100
|
100
|
|
2019-10-07
|
100
|
100
|
100
|
100
|
|
2019-10-08
|
100
|
100
|
100
|
100
|
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Target Availability for each site is 97.0%
|
Day |
Atlas HC |
CMS HC |
Comment
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2019-10-02 |
100 |
100 |
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2019-10-03 |
100 |
100 |
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2019-10-04 |
100 |
99 |
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2019-10-05 |
100 |
99 |
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2019-10-06 |
100 |
100 |
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2019-10-08 |
100 |
100 |
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2019-10-09 |
100 |
100 |
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Key: Atlas HC = Atlas HammerCloud (Queue RAL-LCG2_UCORE, Template 841); CMS HC = CMS HammerCloud
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