Monday 31st March 2014, 15.00 BST
34 Open UK tickets this week.
TIER 1
https://ggus.eu/index.php?mode=ticket_info&ticket_id=101968 (11/3)
Atlas deletion errors at the Tier 1. Alastair posted a good explanation of the problem and some mitigation details, but atlas would like an update. On hold (12/3) Update - Problem persists, reminder set for 7/4
https://ggus.eu/index.php?mode=ticket_info&ticket_id=102611 (24/3)
The Tier 1's EMI upgrade ticket. Some false positives on this list, Kashif asks if the NGI argus is also a false alarm? In progress (28/3)
https://ggus.eu/index.php?mode=ticket_info&ticket_id=101079 (9/2)
Tweaking the ARCCE DefaultSE publishing. As a bit of bookkeeping can the priority be tweaked to less urgent (seeing as the issue isn't causing great woe). On hold (17/3)
As an aside tickets often are submitted using the default priority of "urgent" and category of "Incident" - if you catch these in your tickets then you should feel free to change them.
SUSSEX
https://ggus.eu/index.php?mode=ticket_info&ticket_id=102810 (28/3)
Sussex's original EMI upgrade ticket (102212) was closed "automatically"- ("broken ticket - close by Operations Portal"), leaving this one in it's stead. I'm not sure if the information Matt RB carefully posted in the previous ticket needs to be cut and pasted over to here. All seems a bit weird. In progress (28/3)
OXFORD
https://ggus.eu/index.php?mode=ticket_info&ticket_id=102469 (19/3)
https://ggus.eu/index.php?mode=ticket_info&ticket_id=102544 (21/3) Solved
A couple of Oxford tickets look a bit neglected (one about cvmfs for T2K, t'other an lhcb/torque problem). I suspect these got overlooked with the excitement of Pitlochry last week. In progress (21/3)
(Also there's ticket https://ggus.eu/index.php?mode=ticket_info&ticket_id=102740, which could be seen as either an annoyingly finicky request or the epitome of a low hanging fruit, for when you *really* need a win that day!). Also Solved.
SHEFFIELD
https://ggus.eu/index.php?mode=ticket_info&ticket_id=102489 (20/3)
Similarly at Sheffield, maybe this biomed "invalid publishing" ticket got forgotten about on the trip to sunny Scotland. In progress (20/3)
https://ggus.eu/index.php?mode=ticket_info&ticket_id=100037 (3/1)
The Sheffield perfsonar ticket. Things just needed finishing off by the looks of it - let us know if any advice is needed. On hold (11/3)
BIRMINGHAM
https://ggus.eu/index.php?mode=ticket_info&ticket_id=102404 (18/3)
Birmingham's perfsonar "being weird" (ignoring Bristol), although Matt fixed it. Just doing the post-game roundup to figure out what magic actually fixed things, but could do with an update in the ticket. In progress (20/3) Update-Solved
QMUL
https://ggus.eu/index.php?mode=ticket_info&ticket_id=101639 (26/2)
RFC3820 proxy problems. The problem is spread wider then QM, and likely needs a middleware patch or three to solve. Dan and Chris have asked for a master ticket to be created (failing that some more information would be nice). Nothing forthcoming from the submitter yet. I think this ticket has mutated to include the issues from RAL as well as QM. A bit of a mess. In progress (18/3)
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